Fri BikeShop Reviews 

I have brought a new bike (that I have bought online from another store) to Fri BikeShop store service (Hvidovre) for extra check, adjustments, oiling if needed, etc. Paid 499 kr for the A-Z service, which included tightening bolts. On my way home after the service, I realized that steering handlebar was not holding tight, had to tighten it myself at home... Has the bike got the proper check? Was it easy money to them and waste of money for me?

I bought my first bike online and I selected their branch in Lyngby as a pickup point. I ordered it last Saturday and i picked it up on Friday. Turn around time can be still improved but I'm happy and satisfied with their service! I visited their Lyngby branch twice before ordering online. All the staff that I have talked too have been very helpful and polite, one good reason for me to get a bike in your store. I will surely go back to buy some accessories.

Thumbs up and highly recommended! Kudos to all Lyngby staff!

Very friendly, was easy to find a nice bike!

No god service ... lots of bull s*** ... I want at a chain cover and he want model -size - this & that ... 100 questions and I just f*** want a standard cover ... went to thansen and was in / out in 5 min with the chain cover and spent 5 min at home to install it ... never go fri cykler again ...

Relatively good service, but always busy shops and the prices are not the most attractive ones.

Fantastisk god service hos fri bike Assens Niels Nielsen

Very helpful staff, professional and quick service

Super service hos Fri Bike - Nykøbing

Good offers at time + great staff and nice products

Service i top

The review is for the Copenhagen.V branch. I just went to have a look but ended up buying the Kildemoes EL-cycle. The staff really helped me out to make a decision on the bike and to top it I got a wonderful service from Mr. George in the showroom. He even delivered the bike to my home and did a wonderful job of explaining me and my wife how the bike works.
Would definitely recommend them.

We are a couple living in Aarhus and we don't know much about bikes. We bought two new bikes Kildemose from Fribikeshop.

We just used the bike for 15 months and got it serviced when it was about to complete one year. There was a horrible accident of my husband due to bike's malfunctioning. Still bike is stuck. If new bike works like this there will be thousands of accidents every day as Denmark is a bike country. We have been using very cheap bikes in past (bike bought for 700 kr or second hand bikes) and we never got them serviced but we never met with accident. This time we bought costly new bikes from an oldest shop in city and we are still suffering.. We never repair anything in bike ourselves as we want to be sure it is done correctly ad we always take the cycle to the cycle store. Seems the quality sold to us was bad and therefore a fairly new bike malfunctioned.

My husband got stitches on face, scratches in whole body and a leg which is not movable. After 15 days of accident he is still not able to do his own works like wearing his pants. I have a small baby of 8 weeks and I used the bike throughout my pregnancy and now I feel I was lucky that nothing happened to me or my baby. My husband could have died and for no fault or mistake from his side. When he was taken to hospital in ambulance if anyone would have seen him it would have scared the hell out of them.

We are not interested in using these bikes anymore and put our life at stack. This experience left such bad mark on us and our life that to cycle again we will need a lot of courage and it can't be happening soon.

I wrote to Fribike shop and they didn't bother to reply until I posted on their facebook page with my husband's picture. After the post all we got is sorry for your situation. They will be doing nothing to compensate us. I asked them to take the cycle and return our money they are not replying. Now that i am fighting against them I will be claiming compensation along with bike cost. Please share this with everyone you know specially in Denmark and let everyone be aware of what they can end up with (broken leg, hospital bed or death bed) if they choose to buy from Fribikeshop. The company will do nothing else than saying sorry a couple of times. Let people understand the risk they are taking while they want to do a very simple thing to ride a bike. Kildemose company, Fribikeshop should be ashamed of themselves. Let us show power of customers and power of unity, what happened with me can happen with anyone of you. Let these companies not wash their hands off and get away so easily...let them learn a lesson so next time such thing doesn't happen. To make money these irresponsible people can't play with life of others.

A troubled wife who is seeing her husband in pain all the time and have to take care of a small baby and who is spending so much on treating my husband and who is thanking God that nothing happened to her child while using the bike in pregnancy.
Neha.

god service :)

Good service. Reasonable prices.

Super service!

good customer service! and very good price

I have just purchased my second Cube MTB from the Farum shop in January after my first bike was stolen. Great helpful service with the purchase and after my chain broke and was lost they replaced it free of charge while I waited (Tutsind tak Jim).

Also recommend the Farum shop to 3 of my co-workers/friends who all ended up buying new MTBs from them (2 Cubes & 1 Scott) and are also very happy with the service.
Mvh
Jim

Man får god service der inde😎😎🙉

købt 25/4 2015