Framesandgear Reviews 104

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent finish of the products, noting their durability and sleek appearance. Many people highlight the outstanding customer service, describing it as patient, helpful, and responsive, often going above and beyond expectations to find the right solutions. The delivery service is also frequently commended for its speed and efficiency. Some people were dissatisfied with the durability of certain hangers, mentioning that they bent out of shape after a single impact.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality, sturdy... See more

Quality

Users describe positive interactions with quality, consistently praising the products as rugged, well-made,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the efficient,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the amazing, 5-star service,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the extremely fast shipping, with... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered a direct mount derailleur hanger for my 2024 Look 795 Blade RS as a replacement for the original one. Order got shipped on the same day and arrived at my doorstep in germany two days later.... See more

Rated 5 out of 5 stars

Super service. I have had very many questions, and many companies would have already been tired of me maybe, but Kristoffer (founder) show great respect and support. I hope we can fix the last b... See more

Rated 5 out of 5 stars

I ordered the Garmin mount for my Trek Madone SL5 Gen 8 along with the Insta360 add-on, and both fit perfectly on the bike. They look great and the overall build quality is excellent. I had a small... See more

Rated 5 out of 5 stars

Only the highest praise for this company. I quickly received a response regarding the mount, as I had a non standard handlebar that wasn’t listed in the catalog, but based on the measurements we check... See more

Rated 2 out of 5 stars

Der hangers look nice but are pretty flimsy. Took 1 hit and bent out of shape in a cross practice. Stock hangers are 1/3rd the price and have same reliability. Don't waste money for extra shiny paint... See more

Company replied

Rated 5 out of 5 stars

5-star honest experience. I bought a new Scott Foil with a Syncros Stem 1.5 & 2.0 and initially ordered what I thought was the correct computer mount. After I raised a concern about possibly receivin... See more

Company replied

Rated 5 out of 5 stars

Had a question about UDH for my new Dogma GR which wasn't under the listed models. Got a very prompt response back from the founder Kristoffer himself no less. Got thing sorted for the right product a... See more

Rated 5 out of 5 stars

Customer service out of this world with extreme focus on finding the right solution for my Canyon Groove. Went above and beyond my expectations. The product itself is high quality with sleek looks and... See more

Rated 5 out of 5 stars

My Garmin bike computer mount from Framesandgear is specially tailored to my ENVE bars and it's of outstanding quality. Furthermore, when I had a suggestion for a small enhancement to the mount, they... See more

Rated 5 out of 5 stars

Delighted with the beautifully made out front mount for my Colnago integrated bars. The quality is fantastic. It can hold a Cycliq camera light through a Go Pro mount beneath also. It's light. L... See more

Rated 5 out of 5 stars

Kristoffer is amazing and always super quick to respond! Iam a returning customer. And honestly wouldn’t want anything else for my Garmin mounts! Fantastic quality and looks amazing aswell. Can recomm... See more

Rated 5 out of 5 stars

I purchased a mount for my new bike, and unfortunately it didn't work with my handlebars. After working back with frames and gear in a solution and trying to modify the part to work, always with time... See more

Rated 5 out of 5 stars

I came across Framesandgear when searching for a better computer mount. When I received my first delivery I was quite impressed by the quality as well as the quick delivery from Denmark to Germany.... See more

Rated 5 out of 5 stars

I m a returning customer. Kristoffer always provides superb customer service. And the products are of high quality. I can fully recommend Framesandgear to every bike rider, who loves to ad some nice d... See more

Rated 5 out of 5 stars

I have ordered and received two Garmin SL8 Rapide mounts from Framesandgear. These mounts are made from aluminium and are finished beautifully. They come packed very well and with all of the required... See more

Company replied

Rated 5 out of 5 stars

Hello everyone, I would like to say that the service, communication, and response to any question or issue is at a very high level, professional and courteous service. I highly recommend and also send... See more

Rated 5 out of 5 stars

Great service and support — I’d definitely recommend this company. The founder was incredibly helpful in assisting me to select the right part and responded promptly and clearly to all of my emails. T... See more

Rated 5 out of 5 stars

I had some questions with regards to the item I was looking to buy, I reached out to customer service and Kristoffer (The founder of Framesandgear.com btw :), answered all my questions to ensure I or... See more

Rated 5 out of 5 stars

I ordered and bought a derailleur hanger with a few extra requests, and FramesandGear accommodated them. The Delivery was then incredibly fast. I give them 2 thumbs up!

Rated 5 out of 5 stars

5-star service from this company. There was an issue with my order delivery, even though this was out of their hands the team at FramesandGear were super helpful and responsive to get it resolved.... See more

Rated 5 out of 5 stars

I started off asking a bunch of questions before I placed my order and customer service was very prompt and polite to answer them. Product is just as beautiful as the photos and looks of high quality... See more

Rated 5 out of 5 stars

I got the direct mount derailleur hanger. It is well made, beautiful, and the support from the company is excellent. I recommend it.

Rated 5 out of 5 stars

Superb from start to finish. Website if flawless, easy to navigate and customer service is one of the best I’ve experienced in years. Just placed another order with F&G due to the experience I’ve h... See more

Rated 5 out of 5 stars

The appearance and quality are unbelievably good — I’d be very happy to buy again

Rated 5 out of 5 stars

Great upfront consultation on which is the best mount, and also very fast shipping. Thank you!

Rated 5 out of 5 stars

I've fiddled with tail light attachments for years. Thanks to Frameandgear for making a great, bombproof product!

Rated 5 out of 5 stars

Needed two replacement bolts for my frames and gear out front mount, placed order Wednesday afternoon and they arrived less than 24hours later in the UK. Totally amazing customer focused service and... See more

Rated 5 out of 5 stars

Great Communication, upfront honest pricing, and surprisingly good shipping from overseas.

Rated 5 out of 5 stars

Great computer mounts and saddle mounts to Garmin Edge 530. A great suport to client.

Rated 5 out of 5 stars

Thank you very much for your support cooperation and great direct mount hanger for sl8! Yeaaah!

Rated 5 out of 5 stars

besides having high quality products, i experienced epic customer support: despite my hard attempt to put everyone into chaos by ordering the wrong part, forwarding the wrong eMail and sending a... See more

Rated 5 out of 5 stars

I bought the Framesandgear Saddle Radar & Light Mount for Specialized SWAT and after several kilometers of real use, I can confidently say it’s an outstanding product. The build quality and design ar... See more

Rated 5 out of 5 stars

Great service. Emailed with questions and got answers straight away and I was able to order the correct part. Arrived super quick. Highly recommend! Thanks team.

Rated 5 out of 5 stars

Fantastic communication. Prompt despatch. Great packaging. Better than OE product. I cannot see how the service could have been improved in any way.

Rated 5 out of 5 stars

The positive reviews are all spot on (see below). I too had a number of questions that were answered very quickly over email. Once the mount came, it fit like a glove and looks beautiful. Makes me hap... See more

Rated 5 out of 5 stars

I highly recommend shopping at Franesandgear. They offer lightning-fast sales and after-sales service. They offer excellent support if you encounter any technical issues with the products. Nothing mor... See more

Rated 5 out of 5 stars

Extremely fast shipping that matches the quality of the products. I have a few F&G components all have been problem-free. Customer support is 10/10.

Rated 5 out of 5 stars

Great products, tailored to your gear and needs - and outstanding customer service

Rated 5 out of 5 stars

Super high-quality products. Fair prices for uncompromising quality. A clear and easy-to-use website. Efficient, courteous, and patient customer service. Very fast shipping. Highly recommended to... See more


Company details

  1. Road Cycling

Written by the company

Framesandgear® is a Danish brand with a sole purpose: to create components for an #effortlessride. Founded in in Copenhagen in 2020 as a small business. Today, Framesandgear® operates worldwide, through direct sales, and via our partnership stores, delivering components to riders and pro teams. We exclusively manufacture from titanium, aluminum and composites, primarily focusing on computer mounts, derailleur mounts and add-on components. Whether you are searching for a solid, aero computer mount with a pair of titanium bolts, or a direct mount in the exact color of your bike, we aim to deliver it through our one-stop shop of high-end components.


Contact info

4.9

Excellent

TrustScore 5 out of 5

104 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great products, great service

I m a returning customer. Kristoffer always provides superb customer service. And the products are of high quality. I can fully recommend Framesandgear to every bike rider, who loves to ad some nice detail to their bike.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

The Best Garmin 1050 Mount in the World!!

I have ordered and received two Garmin SL8 Rapide mounts from Framesandgear. These mounts are made from aluminium and are finished beautifully. They come packed very well and with all of the required mounting hardware. Even my local bike shop was impressed with the quality of this mount. The Garmin 1050 is a heavier computer and although it will just fit on the Rapide standard mount, they have a bad habit of fracturing, which these mounts do not. Also not being 3D printed is always my preference for something that will last the lifetime of the bike. They are easy to deal with and ship quickly. High quality Danish products. I recommend them to everyone I know who wants a solid mount to complement their bike and computer.

3 June 2025
Unprompted review
Framesandgear logo

Reply from Framesandgear

HI Jason - Thanks a lot for your kind words, we really appreciate it. Glad you found a solution for the 1050! Cheers Kris

Rated 5 out of 5 stars

Hello everyone

Hello everyone, I would like to say that the service, communication, and response to any question or issue is at a very high level, professional and courteous service. I highly recommend and also send friends to the industry to purchase some of the quality and good products. Thank you

15 May 2025
Unprompted review
Rated 5 out of 5 stars

High quality and open to customer feedback

My Garmin bike computer mount from Framesandgear is specially tailored to my ENVE bars and it's of outstanding quality. Furthermore, when I had a suggestion for a small enhancement to the mount, they replied and actually produced it and sent it to me for free a few months later! Top notch customer service and I'd absolutely buy from them again.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely top-notch!

Frames and Gear delivers excellent, professional-quality bike computer mounts that are built to last. The craftsmanship is second to none. Solid, precise, and designed with real cyclists in mind. But what really sets them apart is their outstanding customer service. Friendly, responsive, and genuinely committed to making sure you're 100% satisfied. They're even willing to help you find the correct part for your specific setup. It’s rare to find a company that nails both product quality and support like this. Highly recommended!

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Perfect support and superb quality

Perfect support, fast delivery, superb quality, I ordered an additional mount for my blendr an wahoo ACE

30 March 2025
Unprompted review
Framesandgear logo

Reply from Framesandgear

Thanks a lot for the kind review! Happy you like our products.

Rated 5 out of 5 stars

Superb quality mounts

I have 3 mounts from f&g (Garmin Edge and gopro, for Tarmac SL5, Garmin Vario for Tarmac SL5, Bryton for Colnago), superb quality and design, fast shipping and friendly support in case of delivery problems.

28 March 2025
Unprompted review
Framesandgear logo

Reply from Framesandgear

Hi Rudolf - Thanks a lot for the review. We appreciate it. Cheers. Kris

Rated 5 out of 5 stars

New USA Customer :)

Ordered the Aero Garmin cpu mount for Trek Madone Gen 7. When i received the mount, it was the short arm length and the Edge 1050 wouldn’t fit properly. I contacted them by email and sent a few pics, to which they immediately said “sorry, we sent the wrong arm” and they immediately shipped me the longer arm. Thought that was really great. No questions, no BS… Just handled it like pro’s. Thank you :)

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Top notch customer support

Support here is unmatched and on the level that Trek has. I needed help when my canyon stock groove mount snapped in half during install. Kristoffer was super helpful with answering my questions. I really wanted to pull the trigger on the derailleur hanger (UAE rocking them now) but will hold until I receive my order. O for sure will be back to this site. Thanks for all the help.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Team makes Great products.

A good team is recognized when you interact and discuss with the people who form it.
I have always found excellent products and above all people willing to listen and receive indications even just of potential problems.
Great job guys. Keep it up!

10 March 2025
Unprompted review

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