For You Personalised Gifts Reviews 

749
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the beautiful items and excellent craftsmanship. Many consumers also appreciate the fast and efficient delivery service, with items arriving promptly and often earlier than expected. The overall service is frequently described as great, making it a go-to for future gifts. However, some customers also noted issues with packaging, mentioning that it was sometimes poor or cheap, which could detract from the gift's presentation. A few other people also felt that there were significant problems with order processing and communication, leading to delays and a lack of updates on their purchases.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction with their purchases,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high quality of personalized gifts... See more

Service

People report ambiguous experiences with service, with many customers praising the great, quick, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Packaging was poor. I ordered a personalised bible for a christening gift. I didnt order the gift packaging as product was already quite expensive but the plastic bag it came in didnt even cover the b... See more

Rated 4 out of 5 stars

Gifts came in time stated, securely wrapped, and as seen on website. Easy to personalise. Writing on vase not as bold/ legible as have would have liked but there none the less.

Rated 5 out of 5 stars

Beautiful! I’m so happy with the personalised wash bag I purchased as a gift. It’s really good quality and holds plenty. It was a birthday gift for a friend and she absolutely loves it. She travels a... See more

Rated 5 out of 5 stars

Great experience, website had a fantastic selection to choose from and wonderful to be able to see a mock up of the finished engraving. Products delivered very quickly, we'll packaged and are really... See more


Company details

  1. Gift Shop
  2. Candle Store
  3. Corporate Gift Supplier
  4. Flower Delivery
  5. Gift Basket Store

Written by the company

We provide the perfect personalised gift for you and your loved ones. Find the exact thing you are wanting for any special occasion.


Contact info

4.1

Great

TrustScore 4 out of 5

749 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(749)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I placed an order,they took my money- but no produkt.

I placed an order, my money was taken out of my account but no confirmation email,nothing. Have tried to call them and email them - no reply.:(

26 May 2025
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Hi Radek

Thanks for your message, and we’re really sorry to hear this. This can sometimes happen if a slight error is made when entering your email address at checkout – it’s an easy mistake and we’re happy to help. Your order will still be processed and delivered as normal, but if you'd like us to check the status, just update your review with your order number or email us again with it, and we’ll locate it for you right away.

Kind Regards,
Sinead.

Rated 1 out of 5 stars

No customer service response

I had to contact customer service due to an issue with my item and used the email provided..I sent them 3 emails over the space of a month and received no response to any of my emails.

Terrible company and I wouldn't recommend.

3 June 2025
Unprompted review
Rated 1 out of 5 stars

No customer service. Just being ignored.

My son bought me a personalised key holder as a gift for my birthday. On opening and putting it together I realised a piece was missing. We took a photo and He emailed them and asked them to send on the missing piece. but no reply.
Very bad customer service.
Disappointed. Won't buy from here again.
08.06.25 No one was in touch to offer a refund. My son bought it and you don't know his name from this review. So how could you offer him a refund? See
how this company lies.

21 April 2025
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

***Update***
Thank you for your follow-up. We do remember this order and can confirm that a refund was issued to the original purchaser. While we understand that your name may not be linked to the order, we were in contact with the person who placed it and resolved the issue through that channel. If you believe there is still an outstanding issue, please feel free to email us at support@foryou.ie and we’ll be happy to review it again.
***

Hi Sharon

We’re really sorry to hear about your experience and that a hook was missing from your key holder stand. We completely understand the disappointment, especially as it was a thoughtful gift.

We were in touch at the time to offer a replacement or a refund, and in this case, a refund was issued as requested.

While we regret the inconvenience, the missing hook is a standard fitting that can be picked up at most hardware shops — we hope that helps you still make the most of the gift.

If there’s anything else we can do, please don’t hesitate to reach out.

Kind Regards,
Sinead.

Rated 1 out of 5 stars

Shocking customer service

I ordered 2 items off for you. A personalised jewellery box for my daughter for her communion and a personalised photo frame for my nephew for his communion. I never received an email to confirm my order . I have emailed them 3 times and contacted them twice on social media and for you have still not replied to me. I have not received any shipping info so these items will not be here in time. This company has the most shocking customer service . I have never had an issue like this with a company before. I had ordered what I thought would be a special gift for my daughter for her communion and now 2 days before it I am left with nothing for her and this company haven’t even the manners to respond to a paying customer. Shame on you for you . I will not ever order from you again

5 May 2025
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Thank you for reaching out, and I’m truly sorry to hear about your experience.

I have checked our system and, unfortunately, we have no record of an order placed under your name or email address. This may explain why you did not receive an order confirmation or any follow-up communication.

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