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For You Personalised Gifts Reviews 737

•
TrustScore 4 out of 5

4.0

Gift Shop
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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers had a great experience with this company. Customers are really happy with the beautiful products, often highlighting their good quality and the ability to personalize them. Many people appreciate the wide range of items available and the excellent service, which includes fast and efficient delivery. Reviewers frequently mention that their orders arrived quickly, were well-packaged, and matched the descriptions and images online. However, some customers also noted issues with packaging, describing it as poor or not fully covering the product. A few other people also felt that their orders were delayed, with some experiencing a lack of updates or even not receiving their items at all. There were also instances where products arrived chipped or were not as robust as expected, such as a light and delicate vase.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as beautiful, lovely, and of... See more

Order

Users describe ambiguous interactions with order, with many expressing significant frustration over delays... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the swift and... See more

Quality

Consumers find quality to be positive, with many reviewers praising products as "really good quality" and... See more

Service

Reviewers highlight positive aspects of service, with many praising the great, quick, and efficient service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Packaging was poor. I ordered a personalised bible for a christening gift. I didnt order the gift packaging as product was already quite expensive but the plastic bag it came in didnt even cover the b... See more

Rated 4 out of 5 stars

The delivery was very quick. My order was lovely and personalised how I had hoped. I liked the range of products available on the website. My only complaint would be that the box didn't close fully.

Rated 4 out of 5 stars

Gifts came in time stated, securely wrapped, and as seen on website. Easy to personalise. Writing on vase not as bold/ legible as have would have liked but there none the less.

Rated 5 out of 5 stars

Great experience, website had a fantastic selection to choose from and wonderful to be able to see a mock up of the finished engraving. Products delivered very quickly, we'll packaged and are really... See more

Company details

  1. Gift Shop
  2. Candle Store
  3. Corporate Gift Supplier
  4. Flower Delivery
  5. Gift Basket Store

Written by the company

We provide the perfect personalised gift for you and your loved ones. Find the exact thing you are wanting for any special occasion.

Contact info

4.0

Great

TrustScore 4 out of 5

737 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Missing item

Ordered a watch and a bracelet, the watch came and the bracelet didnt. I have tried contacting the company through email, phone call, live chat, every option available and nobody will get back to me. All I want is the item I paid for to be send out to me but its all robots working there, cant get through to a human to help me

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Great Product and Fast Delivery

Got my personalised baby memory box a few days before Christmas even though I ordered it very late. Delighted with the quality and appearance. Prompt delivery of a gorgeous product. Highly recommend For You Personalised Gifts.

2 January 2025
Rated 1 out of 5 stars

Got their Christmas Eve box that is…

Got their Christmas Eve box that is supposed to be able to put presents in. It was tiny, wouldn’t fit anything other than a bag of sweets. So disappointed. They also removed my review from their site. Very overpriced for the size and quality and you can’t return personalised gifts so you are stuck with it. Will
Never deal with them again

11 December 2024
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Hi Aoife

Thank you for your feedback. We’re sorry to hear that you were disappointed with the size of the Christmas Eve box. The dimensions are clearly listed on the product page to help customers make an informed decision—did you happen to see them before placing your order.

For reference, the dimensions are 16 × 22 × 11 cm, so it should hold a bit more than a bag of sweets. We love how well-made these boxes are and how they’ve been a well received and popular choice for many other families since we introduced them in 2017.

Please note that as the design on the box is bespoke and printed especially for you, if you feel the box is too small, we would recommend checking the dimensions carefully before ordering. As you can imagine, there’s not a lot we can do once the item has been personalised.

Regarding your review, as it is the weekend, it may not have been processed yet, but rest assured, your review will be published shortly if it has not already. We use a third-party review system like Trustpilot to ensure transparency and fairness, and this process may take a little extra time during busy periods. As always, we rely on customer reviews of our products and services so that people like you can share their experiences and help others make informed decisions.

Thank you for taking the time to share your thoughts.

Rated 5 out of 5 stars

Personalised Christmas Bauble

My sons personalised bauble was just beautiful, fantastic quality. He has quite an unusual name so it's not that we could just pick one up anywhere. It came very quickly, in about 3 or 4 days. Very happy will most definitely order again from you

1 December 2024
Rated 5 out of 5 stars

Gorgeous

Gorgeous. I ordered the most beautiful personalised Christmas stocking and bauble for my granddaughters very first Christmas.

11 November 2024

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