For You Personalised Gifts Reviews 737

Bought this for my first baby 2 years ago and the colour was so much more vibrant than the latest one I purchased. It looks like it was printed by a printer short on ink !

Extremely disappointed and frustrated.

I ordered a ring box on 25th June for my wedding and, as of today, have received no update whatsoever on my order. I’ve emailed multiple times—no response. I’ve messaged them on Facebook—ignored. I even tried their live chat, and they simply refuse to acknowledge any of my messages. Phone calls? Tried numerous times with no answer.

This is supposed to be a special purchase for an important day, and instead, I’m left completely in the dark.
I wouldn’t recommend this company to anyone based on my experience.

I placed my order with fouyou.ie, with high expectations, particularly as I was keen to support a local business. Unfortunately, my experience has been frustrating and disappointing due to ongoing issues and a lack of meaningful response.

I first raised concerns about my order on 26/06/2025, providing detailed photographs to support my claim. Despite multiple follow-ups and clear communication from my side, the issue remains unresolved as of 11/07/2025.

Communication Timeline:
26/06/2025 @ 10:34 – Received a generic thank-you email from Niamh requesting a review.

26/06/2025 @ 11:20 – Reported issues with the order and included photos.

26/06/2025 @ 11:21 – Received automated response from Fin stating replies are typically made within 24 hours.

02/07/2025 @ 18:14 – Sent a follow-up email; no response received.

03/07/2025 @ 14:30 – Niamh requested additional photos of the keepsake boxes.

03/07/2025 @ 14:50 – Sent the requested images.

05/07/2025 @ 10:27 – Requested an update; no reply.

09/07/2025 @ 18:17 – Sent another email seeking resolution; no response.

09/07/2025 @ 18:22 – Sent a follow-up email; still no response.

09/07/2025 @ 18:24 – Received another automated reply from Fin.

10/07/2025 @ 14:43 – Sent a further email.

10/07/2025 @ 14:43 – Received automated reply from Fin.

10/07/2025 @ 21:14 – Submitted a review regarding the issue.

10/07/2025 @ 21:15 – Yet another automated response from Fin.

As of 11/07/2025, I continue to wait for a response and a resolution. It is extremely disappointing to be left in the dark for over two weeks.

I ordered a money box and unfortunately through my own fault I misspelt the name, and they were so kind in offering me a discount so I could reorder, the money box is a lovely gift and I would definitely recommend shopping with them,

The delivery was very quick. My order was lovely and personalised how I had hoped. I liked the range of products available on the website. My only complaint would be that the box didn't close fully.

I made an order which was estimated to be delivered 23rd May in order confirmation, it was not delivered and no communication either, tried call them multiple times and the phone line is automated to say contact email. Eventually after multiple emails I got 1 response with apologies and offering replacement or refund and have received nothing since, asked for a refund since and no reply. 3 weeks later from estimated delivery Still No refund, still no product still only 1 response. Do not recommend.

Absolutely beautiful, the guest book is stunning , The addition of the names onto the guest book makes it an item that will be cherished for years to come. Excellent delivery and really well packaged I would recommend this company 100% .

I placed an order, my money was taken out of my account but no confirmation email,nothing. Have tried to call them and email them - no reply.:(

I had to contact customer service due to an issue with my item and used the email provided..I sent them 3 emails over the space of a month and received no response to any of my emails.

Terrible company and I wouldn't recommend.

Gift came exactly as ordered. Delighted with it. Would use this company again.

Clock was lovely. Delighted with it and very accurate to the photo. Delivery was very fast

I was delighted with the service, and the product was everything I expected it to be

My son bought me a personalised key holder as a gift for my birthday. On opening and putting it together I realised a piece was missing. We took a photo and He emailed them and asked them to send on the missing piece. but no reply.
Very bad customer service.
Disappointed. Won't buy from here again.
08.06.25 No one was in touch to offer a refund. My son bought it and you don't know his name from this review. So how could you offer him a refund? See
how this company lies.

Really fast delivery on personalised products.

I ordered 2 items off for you. A personalised jewellery box for my daughter for her communion and a personalised photo frame for my nephew for his communion. I never received an email to confirm my order . I have emailed them 3 times and contacted them twice on social media and for you have still not replied to me. I have not received any shipping info so these items will not be here in time. This company has the most shocking customer service . I have never had an issue like this with a company before. I had ordered what I thought would be a special gift for my daughter for her communion and now 2 days before it I am left with nothing for her and this company haven’t even the manners to respond to a paying customer. Shame on you for you . I will not ever order from you again

Found the site v v easy to use v v happy with my purchase and the delivery' was v v v good

Excellent service very happy with my gifts .

Second time ordering everything exactly like what’s pictured quick delivery will definitely order again

Very happy with the personalised watch for my grandson's communion.

Very fast delivery, very happy with the order
Thank you very much