Forth  Reviews 1,659

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 182 reviews, reviewers had a great experience with this company. Many customers appreciate the ability to design their own tests and the overall user experience, finding the process simple and straightforward. The speed of results is frequently highlighted as excellent, with many receiving their outcomes within a few days. Reviewers also value the helpful doctor's summaries and the clear, easy-to-understand analysis provided. However, some people were dissatisfied with the customer service, mentioning slow response times and a lack of communication regarding their queries or test results. A few other people also felt that the product itself had issues, such as difficulty in collecting blood samples or a lack of detailed explanations for certain test results.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the speed,... See more

Response time

Users describe ambiguous interactions with response times, with many praising the speed of results and... See more

User experience

Customers had positive experiences with the user experience, often describing the process as simple, easy,... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and efficiency... See more

Product

Reviewers highlight ambiguous aspects of product, with some expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love bring able to design my own test. I'm training for a number of big races and wanted to look at some specific areas. The results will help my coach and I refine my training. The website and... See more

Rated 5 out of 5 stars

My go to for bespoke blood tests. I don't need a doctors report, but I like the option to fine tune your level of support should you require it. The speed of results is second to none, and the tests a... See more

Company replied

Rated 5 out of 5 stars

I wanted to do a comparison check against 6 & 12 months so I picked up another follow on test. The dashboard provided gives you a great overview and allows you to easily see how things are improving (... See more

Rated 5 out of 5 stars

Lucy & The Forth Team went beyond what was expected with their customer service. Clear instructions on how to take a sample and results came back swiftly with detailed explainations. Second time I h... See more

Company replied


Company details

  1. Blood Testing Service
  2. Home Health Care Service

Written by the company

Keep track of what’s happening on the inside with our range of private blood tests to monitor essential health biomarkers.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, very quick turnaround and results are delivered with doctors comments. Easy to use. I highly recommend Forth 🌟

8 May 2025
Rated 5 out of 5 stars

Great company

Great company! Used them for the last couple years and I can’t fault them. The kit arrives within a couple of days and once you send it back the results are uploaded within a couple of days as well. Great app and really easy to use and Dr Thom Phillips gives a really good, in depth overview of your bloods with some good advice as well.

8 May 2025
Unprompted review
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Reply from Forth

Hi Connor

Thank you for your wonderful feedback, it means a lot to us. We have also passed this onto Dr Thom Phillips to make sure he sees this.

The Forth Team

Rated 5 out of 5 stars

First time customer

First time customer. Ordering was straight forward. My kit came in the post quickly and results arrived within a few days

3 May 2025
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Reply from Forth

Hi Julie

Thank you for taking the time to send us your feedback. We really appreciate it.

The Forth Team

Rated 5 out of 5 stars

Highly recommended

I have been using forth for a few years now and everything had been prompt and smooth. on my most recent test there was a slight problem I believe this was down to postage delays, I contacted there customer services and they couldn't do enough to resolve the issue, I believe the tests are well worth the money I highly recommend this company...thank you once again to the team at forth

2 May 2025
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Reply from Forth

Hi Dan

Thank you for taking the time to send us your feedback, and your lovely comments about our customer service team. It means a lot to us.

The Forth Team

Rated 1 out of 5 stars

If I could give zero i would

If I could give zero i would. Paid for Oestrogen hormonal test, results 48 against marker for my age range of 130. Marked as healthy! They knew my age, knew I'm post menapousal and purpose of requesting test - to see if levels are low. On querying it - response back by supposed DR was that yes it was low for any person- information related to cycles/periods - i haven't had any for 10 years. They did provide a link to further information and guess what went straight to a test for hormones! Disgraceful! Be wary that's all I am going to suggest!

21 April 2025
Unprompted review
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Reply from Forth

Hi Karen. We are very sorry to have received your feedback. We have requested additional information from you via Trustpilot so that we can look into this for you.

Rated 5 out of 5 stars

Seamless process

Seamless process . Swift, reliable and easy to do .
Made much better by my text book results. Will use again

23 April 2025
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Reply from Forth

Hi Jamie

Thank you for taking the time to send us your feedback. We really appreciate it.

The Forth Team

Rated 1 out of 5 stars

I would not recommend Forth for fertility hormone testing

I would not recommend Forth for fertility hormone testing based on my experience.

Key markers failed due to insufficient blood, yet no proper support or context was provided — only alarming and inaccurate doctor's notes were provided. Despite clearly stating my cycle day, my results were wrongly interpreted, including an incorrect assumption that I was on birth control.

I later had my AMH professionally retested via venous blood draw during my follicular phase, and it came back completely normal (12 pmol/L), highlighting major concerns around the reliability of postal finger-prick hormone testing.

After two weeks and several follow-ups with the customer service team, I eventually received a small partial refund, which did not fairly reflect the poor handling and distress caused.

Sensitive health matters deserve far better care and professionalism — I would strongly recommend looking elsewhere.

10 April 2025
Unprompted review
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Reply from Forth

Hi Sophie

Thank you for your feedback, we're truly sorry to hear that you were disappointed with your experience. I understand that our customer service team has already been in touch with you, regarding this matter.

Providing accurate analysis, reliable information, and clear insight is at the heart of what we do. Our blood samples are analysed by a UKAS-accredited NHS laboratory, with validation for both capillary and venous testing methods, as well as sample stability.

Unfortunately, the sample you submitted did not contain a sufficient amount of blood for a full analysis, which limited the results we could provide. That said, we're pleased to hear that your retest with another provider returned a normal result, which aligns with the analysis from our NHS lab. We hope this brings you some reassurance in the accuracy of our analysis.

As per the email communications, we have confirmed the doctor's comment was in line with the time in your cycle that the sample was collected.

We always strive to be fair and supportive, especially for those using our service for the first time. As the sample was knowingly incomplete and no contact was made with us beforehand (as advised in our instructions), we believe the outcome and the way the matter has been handled, particularly with the confirmation of accuracy, has been fair.

The Forth Team

Rated 5 out of 5 stars

Good quick service

Very quick and good display of results on the app.

24 April 2025
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Reply from Forth

Hi Leigh-Ann

Thank you for taking the time to send us your feedback, we really appreciate it.

The Forth Team

Rated 5 out of 5 stars

Fast results

Fast results, sent back and received results in the time frame stated

16 April 2025
Unprompted review
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Reply from Forth

Hi Carter

Thank you very much for your feedback.

The Forth Team

Rated 4 out of 5 stars

Very efficient service

Very efficient , though getting enough blood from the finger prick was difficult ( 4 stabs , warm hands , well hydrated.,,, maybe could have improved my technique ?) So I think the lancets could be better?

19 April 2025
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Reply from Forth

Hi Alistair

Thank you for taking the time to send us your feedback. We really appreciate it.

The Forth Team

Rated 5 out of 5 stars

Health check

Very good professional service quick and efficient

17 April 2025
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Reply from Forth

Hi Chester

Thank you for taking the time to send us your feedback, we really appreciate it.

The Forth Team

Rated 5 out of 5 stars

Exceptional customer service.

Exceptional customer service.
Blood test results checked by fully trained doctors.
I really recommend Forth blood testing.

16 April 2025
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Reply from Forth

Hi Helen

Thank you for your lovely feedback, it means a lot to us.

The Forth Team

Rated 5 out of 5 stars

Great

Good affordable blood work

10 April 2025
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Reply from Forth

Hi Logan.

Thank you for your lovely feedback.

The Forth Team

Rated 5 out of 5 stars

Will definitely be using again.

Easy to administer the test. Sent at 11am and got results 2 days later.
Results clearly explained and easy to understand

11 April 2025
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Reply from Forth

Hi Claire.

Thank you very much for your lovely feedback.

The Forth Team

Rated 5 out of 5 stars

Excellent

Speedy and efficient, quick results. Excellent service.

10 April 2025
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Reply from Forth

Hi Tr

Thank you for your 5-star review we really appreciate it.

The Forth Team

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