I didnt receive any refund from your end. I hope by this time, it would be true as I was expecting until now for a refund. I hope this experience would not happen again. Thanking Ann who did a big hel... See more
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I had an issue regarding a subscription with ForPetStuff.com, which I do not recall authorizing, I do not own any pets. An amount of R150.33 was deducted from my account, I immediately contacted this... See more
After so many emails, Ms Paula took it up n supported me, appreciate it… Would have given 5 Star if I got the Refund… Still appreciate the support by Ms Paula
My problem is been attended by Kevin. He’s a great guy.
4.2
Great
231 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The service is excellent
20 October 2024
Unprompted review
Not sure how my got signed up as we in…
Not sure how my got signed up as we in the UK but money got taken out and not sure how or what but never got anything
20 October 2024
Unprompted review
Reply from Forpetstuff
Dear KJM,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@forpetstuff.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Thanks for assisting Eugene
Thanks for assisting Eugene, looking forward to finalising.
24 September 2024
Unprompted review
Maybe you are honest.
16 September 2024
Unprompted review
Excellent reaction
12 September 2024
Unprompted review
Excellent products being offered and…
Excellent products being offered and are of high quality.
10 September 2024
Unprompted review
Great client suport service
Great client suport service. Problem solved. Satisfied.
26 August 2024
Unprompted review
How can forpetsuff take money from my…
How can forpetsuff take money from my bank account 6 months after I've closed my membership with them, plus I can't get the money back what they've taken from me because they don't do refund.
22 August 2024
Unprompted review
Reply from Forpetstuff
Dear Martin,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@forpetstuff.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Issue addressed
Have some issues with membership and they have been sorted perfectly
16 August 2024
Unprompted review
Contacted and issue addressed
Contacted and issue addressed, the service is friendly and fast.
1 August 2024
Unprompted review
my problem was resolved
13 July 2024
Unprompted review
Scam
Recieved a message from shein. Replied as was from the same number previous tracking had been recieved so looked legit. Signed me up for this site which I wouldn't do if asked as I dont have a pet. Takes fortnightly payments from my account via automatic debit charge. Charging me more to cancel. Disgrace
2 July 2024
Unprompted review
Reply from Forpetstuff
Dear Lily,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate you account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@forpetstuff.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Efficient Customer service
Customer service quickly dealt with my query and the issue was resolved promptly. Happy with the service!
29 May 2024
Unprompted review
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