They have excellent customer service very accommodating and direct to the point. They also respond promptly and provide all necessary information that you will require. I would specially like to thank... See more
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Slow customer service, waiting around 30min for an answer from chat support. But at least they have sorted out everything that I asked for.
Dear Zoe, It was a great experience to shop here. However, I need to manage my finances for a moment. I'm so sorry, I'll be back when i can. Thank you Thank you Escalation Team.
Issue is being taken care of. I appreciate them reaching out in making sure my issue is being addressed. Good job on that!
Hasn’t replied to negative reviews
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Thankyou very much for addresng my…
Thankyou very much for addresng my concern..
Frankly my experience was not great
Frankly my experience was not great, cause I never received communication as to why I was constantly debited without knowing what I would get in return. Secondly I have to go through a process just to be refunded yet debits were going through in your favour without any hustle.
Scammers the will not refund you also…
Scammers the will not refund you also force people to write positive reviews in order to send back their money but they will never send you anything
Good service
The should have agents whom call on to…
Thanks for refund Aleo also got in touch
Excellent and responsive customer service
I was contacted by Phoebe from the Escalation Team and was pleasantly surprised by how quickly and professionally my concerns were addressed. She handled everything with care and provided helpful support throughout the process. I truly appreciate her assistance and the overall service. Thank you!
alero help me to solve my problem
they help me so much with my concern and they solve my problem very well
Good escalation support by Paula
Van helped me
Van helped me, his service was great and his availability was super.
SOLUTION
I am very grateful for the attention they gave me in resolving my case. They were very professional and cordial, and this always leaves a great impression.
Imani helped resolve the issue
He was an amazing man
He was an amazing man
He was very fast and he was an respective person
thank you for your excellent…
thank you for your excellent service,your products aswell as your advertisements are well structured.
The escalation team is in contact and…
The escalation team is in contact and helping to resolve the issue. He listens to us and advises us.
Very good very happy and very helpful
Very good very happy and very helpful, thank you.....
They are very welcoming
They are very welcoming! they assisted me and answered my querries...
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