Flysmarter Reviews 

Everything works fine. Fast response

I strongly advise against using this agency for booking flights. They frequently change flights and timings, leading to a lot of inconvenience. My flight reservation was altered multiple times, forcing me to constantly double-check my itinerary and even modify my travel plans. Their lack of reliability significantly impacted my travel experience.

Amazing service even on a weekend the team helped. Wao for a travel service business.

The worst airline I have ever used. No service to be found, rude employees who hang up on you for no reason.
For your own sake, never choose flysmarter !!

The airline cancelled the flight, Flysmarter would not arrange another one, so we were forced to cancel the booking. Whilst cancelling, Flysmarter only compensated the airfare, and not their own cancelation insurance which we had bought and paid for. They essentially stole 522 euros from us, and on top of that charged 40 euros per person to process the cancelation of the order. Will not be using Flysmarter ever again, and will advise everyone I can to do the same.

I had booked a trip with multiple flights via flysmarter with an airline. When I logged in to the airline's website, one of my flights was not visible. The airline rejected my concerns and said it was not their problem (which it was), but Flysmarter picked it up super quickly and neatly. It is now properly arranged and Flysmarter has saved me a lot of stress.

I won't know for another two months how the flights and the booking will actually turn out, but in any case, compliments to Flymaster for handling this issue adequately.

A storm caused over 140 flight cancellations in Denmark on October 20th, and I was one of the affected passengers. With all the follow-ups and efforts, I managed to get a rebooking through FlySmarter. Thanks very much for that.

I ve bought a ticket and I made a mistake choosing Osaka instead of Hiroshima as I want to see the bomb place and i contacted Support for help. I explained that i don t want the money back but just to change the city. The replay from Support was fast providing me the option to pay a fee and to agree in 24 hours for that, to make possible a refund. The refund comes in 10 days and they let me know each time i ask about the status. The communication provided me comfort that they really try to offer a nice experience to every customer. Thank you ! I will book flights again from them .

Fast customer service response, it is so good to be able to have an email correspondence with an actual person, and not just with an AI robot! The only reason why I give 4 and not 5, is because the flight is in the future, so I cannot rate the full experience.

I just had a very positive service experience with Flysmarter. After booking a flight ticket via Flysmarter, there has been a schedule changed for the flight and Flysmarter rescheduledall the journeyand send with new E ticket.

Tickets cheaper then in original airline web page, and service is quick to answer:)

Never order from Flysmarter they Lie saying We sent u an email and u have open a read it after a month And Steal your Money and Customer Service Has No Respect & Answers Dirty Back To There Customers 3000$ dollars they Took
Im warning humanity nobody ever order anything from flysmarter they say We have sent and u Got a email and read it after a month But We never received any mail and they have our number why dont they send and sms.?
Flysmarter is saying the time had been canged and We Where at Cph Airport before the flight they told us We could not make it because our flight is gonna go in a halv an hour But after when We left We Got a sms message saying they flight was delayed and it went the time We had in our plan if u order from
Flysmarter go to the airport a Day before because they are gonna say We sent u an email that your plane time was changed and we Can see u have open and read it so that’s to sad

We got a problem on our booking. We communicated this concern to them and we got a thorough explanation with citations of the flight rules e.g., cancelation of flights, change of flight schedule. The responses were sent immediately and our tickets were issued today, earlier as expected.

So far I have only nice things to say about flysmarter. We haven´t travelled yet. just booked our flights.. but all correspondence with their customer service have been fast and easy. I got all the help I needed - so I am pleased

The airline reimbursed the full amount because in their policy it says if you do it within the first 24 hours you are entitled to get everything back. And fly smarter took 80 euros although the airline gave everything back

Flysmarter has been extremely helpful when airlines canceled flights as Flysmarter was able to help rebook the flights at no cost. Quick response times.

For some reason my homebound flight was cancelled by the airline long time before travel date, and I was offered a flight the day after. It didn't suit me at all, and would mean extra hotel expenses, but I accepted. When I accidently discovered that there was a better flight on the original date, I wrote to flysmarter.dk and got an almost instant reply (even on a Sunday) that the would try to rebook my flight. And they wrote me back the following day, that they succeeded!
So, my first experience with flysmarter.dk was very satifying.

Cancelled 10 min after purchase as date was wrong and bought new ticket. Asked for refund in an email.
Price: 400 dkk

I had some changes on my bookings, I wrote via email and got very quick answers and help with all my changes. I am very satisfied with the customer service

Had great help when our flight was cancelled. Got another flight booked without any problems.
Really good service 😊