f l u m p . Reviews 

52
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I ordered teardrop tilly. Did not receive her but did received one. I have been emailing the company since with no response. They say its weighted as well. It is not. Not a happy customer right now

Rated 2 out of 5 stars

Was quoted 7 days at checkout but had to chase up twice and ended up being more than 3 weeks. I understand that its a busy time for them and maybe they were busier than expected but they made no effo... See more

Rated 1 out of 5 stars

I am pleased with the product but we waited 3 weeks for delivery, i emailed and messaged the company with no reply. I contacted them by phone and eventually got the issues resolved (no invoice/confirm... See more

Company replied

Rated 5 out of 5 stars

Bought this Flump beanbag for my sister who has MS, She reports its amazingly comfortable and well made, and is making a difference helping her to find a little comfort with her condition. If at all p... See more

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2.2

Poor

TrustScore 2 out of 5

52 reviews

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2.2

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(52)

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Rated 1 out of 5 stars

I ordered teardrop tilly

I ordered teardrop tilly. Did not receive her but did received one. I have been emailing the company since with no response. They say its weighted as well. It is not. Not a happy customer right now

24 June 2025
Unprompted review
Rated 2 out of 5 stars

Was quoted 7 days at checkout but had…

Was quoted 7 days at checkout but had to chase up twice and ended up being more than 3 weeks. I understand that its a busy time for them and maybe they were busier than expected but they made no effort to contact me to inform me about the delay and i firmly believe they wouldnt have if i didnt chase them (twice).
If it was on time, or id at least had unprompted communication from them, id have rated them a 5 as the products are of excellent quality

17 December 2021
Rated 5 out of 5 stars

Love Flump cushions

Love Flump cushions have 8 now. Fantastic colour so bright and cheerful. Service is first rate . Always deliver really quickly and very well made .

12 December 2021
Rated 2 out of 5 stars

Coincidence or a forgotten order?

I chased my order as there was no email confirmation to be told that it was being processed and I would receive an email when ready for despatch. Then received exactly that mere hours later. Coincidence or originally forgotten? The package itself was a huge sack- for 2 blankets excessive (a rushed job to get it out quick?) and the blankets themselves had no packaging- practically slung in a bag. The quality was not what I expected either as the blankets already had bits of the lining all over them. These are gifts too so I wasn’t the happiest of customers on receipt.

9 December 2021
Rated 5 out of 5 stars

Bought this Flump beanbag for my sister…

Bought this Flump beanbag for my sister who has MS, She reports its amazingly comfortable and well made, and is making a difference helping her to find a little comfort with her condition. If at all possible, I would like to see Flump manufacture a extra large version, as I'd buy that for my sister too. Thanks for making a difference FLUMP.

8 December 2021
Rated 1 out of 5 stars

I am pleased with the product but we…

I am pleased with the product but we waited 3 weeks for delivery, i emailed and messaged the company with no reply. I contacted them by phone and eventually got the issues resolved (no invoice/confirmation sent out, lack of communication, couldn't find the order).

19 November 2021
f l u m p . logo

Reply from f l u m p .

Hi there Becky,

We're pleased to hear that you're happy with your order.

We're very sorry for the delay you had with receiving your order though, as we're a fairly new company we have been making all of our products to order so we're still ironing out some of the kinks in our work!

We always appreciate feedback though and we will endeavour to make sure that we're always improving. If you have any further feedback then please don't hesitate to contact us on hello@flumpliving.com

Thanks
- Team f l u m p .

Rated 5 out of 5 stars

Footrest - so comfortable

Finally found something comfortable to rest my legs on after a hard day's work 🙌 surprisingly light as well so it's easy to pick up and put away after I've finished using it 😀

4 October 2021
f l u m p . logo

Reply from f l u m p .

Hi there Sarah,

It's great to hear you're so pleased with the Muffin you ordered off our website! They're very versatile for a variety of uses but a footrest is certainly one of it's best uses, enjoy resting your legs on it after many hard days work :)

If you have any great photos of your order then feel free to send them to hello@flumpliving.com so we can possibly feature them on our socials.

- Team f l u m p .

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