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See what reviewers are saying

Rated 1 out of 5 stars

The Directors of the company already have seen a winding up order against another company they started which is now in administration. With this new venture they have not delivered our purchase for ov... See more

Rated 1 out of 5 stars

Avoid using this company at all costs. We ordered (and payed for) furniture from them and never got it, despite multiple emails to them. I had to file a claim with my bank to get the money reimb... See more

Rated 5 out of 5 stars

I have been really impressed with Arkossa's level of customer service. I have been kept up to date every step of the way, from when I placed my order to when it arrived (important when you're talking... See more

Rated 5 out of 5 stars

I ordered a few of the 'Adriana' pendant lights in different sizes and I'm literally in love with them. They're just gorgeous over my kitchen island and then arrived so well packaged. Will definitely... See more

Company details

  1. Furniture Store
  2. Countertop Store
  3. Cutlery Store
  4. Glassware Store
  5. Home Goods Store
  6. Rug Store

Written by the company

Unique Japandi style furniture, accessories and dinnerware. With Wabi-sabi, Scandinavian and Nordic styles to choose from Arkossa is the perfect place to shop for your Japandi interior.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

26 reviews

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Rated 1 out of 5 stars

Avoid using this company at all costs.

Avoid using this company at all costs.

We ordered (and payed for) furniture from them and never got it, despite multiple emails to them.

I had to file a claim with my bank to get the money reimbursed.

19 November 2023
Unprompted review
Rated 1 out of 5 stars

The Directors of the company already…

The Directors of the company already have seen a winding up order against another company they started which is now in administration. With this new venture they have not delivered our purchase for over three months, they promised to repay, yet no longer reply. We will be taking action to wind this company up.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Have this company gone bust?!!

Have this company gone bust?!!! Be very wary before ordering. Spent nearly £1k on a coffee table back in June! Nearly 5 months later and no sign of any further communication from the company

17 October 2023
Unprompted review
Rated 1 out of 5 stars

This company is a total scam

This company is scam. I ordered furniture worth of 2,000 GBP back in March and they were supposed to deliver by the end of May. They never delivered them. I had to email them 20+ times and threaten legal action against the owners and their legal entity (Casey & Cowe Ltd.) in order for them to send me my money back on September 15.

2 October 2023
Unprompted review
Rated 1 out of 5 stars

I ordered chairs to arrive in April or…

I ordered chairs to arrive in April or May latest. It is now end of August and after chasing Arkossa weekly ever since they have completely failed to provide any kind of update or even a reply to my emails. Sadly I am now assuming I have been scammed by this company.

23 August 2023
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Ordered a coffee mug. After a month waiting time it still hasn't arrived. Moreover, I never received a tracking link and the company is non-responsive on social media or per e-mail.

27 June 2023
Unprompted review
Rated 5 out of 5 stars

I am thoroughly pleased with my recent…

I am thoroughly pleased with my recent furniture purchase through this website. From the get-go, the website caught my eye and made the shopping experience seamless. It’s evident that a lot of thought had gone into curating this online experience.

Their customer service is commendable. Any questions I had were swiftly answered by the responsive customer support team.

For anyone in search of quality, affordability and convenience, I wholeheartedly recommend this site.

28 May 2023
Unprompted review
Rated 1 out of 5 stars

THIS IS A DISREPUTABLE COMPANY

THIS IS A DISREPUTABLE COMPANY. WHATEVER YOU DO, DO NOT DO BUSINESS WITH THEM

We place an order in February for a coffee table which was due no later than 9 April. It was finally delivered on 22 April, but was damaged - not in transit, but in production, and was shipped in a damaged state. After much too-ing and fro-ing on email, Arkossa eventually told us pm 1 May they would refund the money in full. It’s been three weeks and no refund, and they don’t reply to emails now.

1 May 2023
Unprompted review
Rated 1 out of 5 stars

We placed an order on April 19th to be…

We placed an order on April 19th to be told it would be delivered by May 16th. Without any communication and us having to follow up twice we are now told it was not shipped on 6th May as expected and now on the website it is showing anything between May24th to June 18th. Lack of communication and lack of product.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Adriana Pendant

I ordered a few of the 'Adriana' pendant lights in different sizes and I'm literally in love with them. They're just gorgeous over my kitchen island and then arrived so well packaged. Will definitely be looking to order more!

7 January 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful customer service

I had a lot of questions before I ordered and feel like every single one was answered fully and with such quick replies. Thank you so much to Jess who is very knowledgable and made my experience 10/10... the furniture I received is also 10/10! Will definitely be ordering again.

3 January 2023
Unprompted review
Rated 5 out of 5 stars

Great Products

I found Arkossa on Instagram and fell in love with their products. Ended buying the ball cushion and it's exactly what I've been looking for for months!

12 December 2022
Unprompted review

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