During process of hooking up very difficult to navigate a nd shut off and on. Come to find out we all have Smart TV’s which worked great once stick was taken out. So found the expensive way we don’t... See more
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Review summary
Created with AI, based on recent reviews
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My purchase was not great but my experience with the support team has so far been good. They have responded quickly to my queries. My purchase was disappointing. I had already purchased once before fr... See more
I spent several hours trying to get it hooked up to the internet. I never got it hooked up. I do not know if it was because it was an apple device. I even followed the instructions that was sent to m... See more
Didn’t have a very good experience so we decided to send them back. At first we ordered what we thought was 1 but it was 4. So i called and explained that we thought we were only getting 1 and we wer... See more
Company replied
Company details
Written by the company
Flixy TV Stick is a compact, plug and play device that instantly transforms any television with an HDMI port into a complete smart entertainment hub. Simply connect it to your TV and Wi Fi to unlock access to thousands of TV channels, streaming platforms, movies, shows, and apps in minutes. Designed as a cost effective alternative to traditional cable and multiple streaming subscriptions, Flixy TV Stick provides broad access to entertainment with a one time purchase and no recurring monthly fees. It offers access to a wide range of live channels, trending platforms, the latest movies and TV shows, and even built in games for the whole family. Flixy TV Stick is also a practical solution for upgrading older televisions. Instead of buying a new smart TV, you can quickly turn your existing screen into a modern entertainment center with smooth navigation and easy to use features. Compact, portable, and simple to install, Flixy TV Stick delivers convenient home entertainment without complicated setup or long term contracts. Enjoy flexible viewing options and instant access to digital content from one small device.
Contact info
Lithuania
- support@flixyshop.com
- flixyshop.com
4.1
Great
637 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought the product to access youtube tv…
Bought the product to access youtube tv on an older tv. Unfortunately, i wasn't able to make it work, everytime i tried, i received an error code. i followed all the suggestions through the trouble shooting guide and AI suggestions with no success.
16 April 2026
Unprompted review
Reply from Flixy
Hello Linda,
Thank you for the review.
We'd like to learn more about how Flixy can better suit your needs. As we could not locate your Flixy order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Ron from Flixy
Well as long as it provides the local…
Well as long as it provides the local channels and we get what we're supposed to get because we have two Samsung Smart TVs with remotes then we're happy
16 April 2026
Unprompted review
No confirmation email
I placed an order but received no confirmation # or confirmation email. I called the support #, reached an actual person immediately and the lady helped me and resolved everything in less than 5 mins. She advised the order had indeed been placed and they had all required information. She confirmed who I was, via my email address, then emailed me with all of the information I needed. Additionally she took the time to give it to me verbally in case there were email issues or problems going forward. A+ service.
16 April 2026
Unprompted review
Detailed offer and quick order system…
Detailed offer and quick order system with clear numbers!
16 April 2026
Unprompted review
Encouraging Customer Service so far
It is encouraging to reach a live customer support agent within one minute. The agent, Chris is polite, attentive, appeared concerned for my experience and agreed to my dissatisfaction and agreed to escalate my refund request by stating I would receive an email right after the call with instructions to return the items. However there was no mention of a survey required first. Hence 4 out of 5 stars.
15 April 2026
Unprompted review
The product took almost 2 weeks to…
The product took almost 2 weeks to arrive and when it did arrive it wasn't what was advertised and it did not work
15 April 2026
Unprompted review
Reply from Flixy
UPDATE
Hi Tray,
Thank you for this information.
After reviewing your correspondence with our customer service department, we see that the situation has been resolved in the meantime.
If you have any further questions, please do not hesitate to contact us again.
____________________
Hello Tray,
What you described is not at all the level of service we aim for.
Your concerns regarding product quality are important to us, and we want to learn more about your experience with Flixy. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Ron from Flixy
too many special offers for my liking
15 April 2026
Unprompted review
Ordered by mistake and support helped…
Ordered by mistake and support helped me return units easily!
15 April 2026
Unprompted review
Your customer "help" seems great
Your customer "help" seems great! The TV Stick is not as great. It was advertised as a cheaper option to steaming subscriptions. As it turns out, all it does is turn my already "smart" TV into a smart TV. It opens some doors to streaming but none of it is free or even cheap. I already have those same doors open on my TV so your device does NOT improve my television watching pleasures one little bit.
14 April 2026
Unprompted review
I"m on my Third survey
I"m on my Third survey. All i want is the instruction on how to send the products back.
15 April 2026
Unprompted review
Reply from Flixy
Hello Denny,
Thank you for your feedback
We always process returns and refunds in accordance with the policy outlined on our website. We are eager to review your case in detail and assist you further. As we could not locate your Flixy order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Ron from Flixy
Very easy to navigate.
15 April 2026
Unprompted review
Very good service charging.
15 April 2026
Unprompted review
Response time was very prompt and…
Response time was very prompt and friendly.
9 April 2026
Unprompted review
Return item.
Customer service was helpful and courteous with my request.
14 April 2026
Unprompted review
This TV stick did not meet my…
This TV stick did not meet my expectations
14 April 2026
Unprompted review
Reply from Flixy
Hello Carroll,
We're saddened to hear that Flixy didn't meet your expectations.
Our record shows that you already contacted us in the meantime, and an agent has already sent you an email about your request.
We've assigned an agent to overview you case and make sure that everything goes smoothly from here.
Best regards,
Ron from Flixy
I have not received it
I have not used it to make comment. I have not received it even.
13 April 2026
Unprompted review
Flixy Stick
I ordered this item on impulse, however reading reviews on Trustpilot decided it wasn't what I expected so decided to return the Flixy stick in it's unopened box the next day upon receiving & within the stipulated returns policy of 30 days. Like other reviews I was offered several partial refunds emails which I declined. I am still waiting for this company to refund me.
14 March 2026
Unprompted review
Reply from Flixy
Hello Sal,
Thank you for bringing this to our attention.
To maintain flexibility, we offer a couple of solutions to our customers when it comes to returns and refunds. This allows you to choose the option that best fits your situation. Rest assured, a full refund is always available and is processed in accordance with our return and refund policy.
Now, that said, we are eager to learn more what happened with your Flixy and assist you accordingly. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Ron from Flixy
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