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Flixy Reviews 637

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TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 590 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting the helpfulness and politeness of the support team. Many appreciate the quick response times to queries and the ease of reaching a live customer support agent. However, some people were dissatisfied with the product itself, finding it didn't meet their expectations or function as advertised. There were also occasional issues with the ordering process, such as not receiving confirmation emails or finding the website difficult to navigate due to quantity and add-on options.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers expressed disappointment, citing issues such... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy and... See more

User experience

Reviewers highlight ambiguous aspects of user experience. While some customers found the website and product... See more

Customer service

People report positive experiences with customer service. Many reviewers found the support team to be... See more

Response time

Clients share positive opinions on response time. Many customers praise the promptness of the customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

During process of hooking up very difficult to navigate a nd shut off and on. Come to find out we all have Smart TV’s which worked great once stick was taken out. So found the expensive way we don’t... See more

Rated 4 out of 5 stars

My purchase was not great but my experience with the support team has so far been good. They have responded quickly to my queries. My purchase was disappointing. I had already purchased once before fr... See more

Rated 4 out of 5 stars

I spent several hours trying to get it hooked up to the internet. I never got it hooked up. I do not know if it was because it was an apple device. I even followed the instructions that was sent to m... See more

Rated 4 out of 5 stars

Didn’t have a very good experience so we decided to send them back. At first we ordered what we thought was 1 but it was 4. So i called and explained that we thought we were only getting 1 and we wer... See more

Company replied

Company details

Written by the company

Flixy TV Stick is a compact, plug and play device that instantly transforms any television with an HDMI port into a complete smart entertainment hub. Simply connect it to your TV and Wi Fi to unlock access to thousands of TV channels, streaming platforms, movies, shows, and apps in minutes. Designed as a cost effective alternative to traditional cable and multiple streaming subscriptions, Flixy TV Stick provides broad access to entertainment with a one time purchase and no recurring monthly fees. It offers access to a wide range of live channels, trending platforms, the latest movies and TV shows, and even built in games for the whole family. Flixy TV Stick is also a practical solution for upgrading older televisions. Instead of buying a new smart TV, you can quickly turn your existing screen into a modern entertainment center with smooth navigation and easy to use features. Compact, portable, and simple to install, Flixy TV Stick delivers convenient home entertainment without complicated setup or long term contracts. Enjoy flexible viewing options and instant access to digital content from one small device.

Contact info

4.1

Great

TrustScore 4 out of 5

637 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

Don't like to be pressured into buying…

Don't like to be pressured into buying more than i have in my cart if I wanted more I would have put in my cart

13 April 2026
Unprompted review
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Reply from Flixy

Hello Andy,

Thank you for your feedback.

Our goal is to present available offers clearly so customers can make the most of their purchase. Any additional suggestions shown during checkout are entirely optional and can be skipped at any time. We appreciate you sharing your thoughts and will continue refining the experience.

If you ever need assistance, feel free to contact us at support@flixyshop.com.

Kind regards,
Ron from Flixy

Rated 5 out of 5 stars

Very helpful in any situation

Very helpful in any situation. I ordered something not compatible with what I already have and Temu didn’t waste anytime solving my problem. I will definitely continue to do business with Temu.

12 April 2026
Unprompted review
Rated 3 out of 5 stars

Pas aime que l on me facture 2 sticks

12 April 2026
Unprompted review
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Reply from Flixy

Bonjour Laurent,

Merci pour votre commentaire.

Notre système de commande traite les articles en fonction de la quantité sélectionnée lors de l'achat, et chaque unité est déduite individuellement du total final.

Votre commande a été traitée et expédiée. Pour toute question ou clarification concernant votre commande, veuillez contacter notre service client à l'adresse support@flixyshop.com. Nous serons ravis de vous aider.

Cordialement,
Ron de Flixy

Rated 3 out of 5 stars

The item was not as expected.

The item was not as expected.

10 April 2026
Unprompted review
Flixy logo

Reply from Flixy

Hello Nancy,

We appreciate you taking the time to leave a review. Your feedback is extremely valuable to us.

After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.

If you have any further questions, don’t hesitate to reach out again.

Have a lovely rest of the day,
Ron from Flixy

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