During process of hooking up very difficult to navigate a nd shut off and on. Come to find out we all have Smart TV’s which worked great once stick was taken out. So found the expensive way we don’t... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
My purchase was not great but my experience with the support team has so far been good. They have responded quickly to my queries. My purchase was disappointing. I had already purchased once before fr... See more
I spent several hours trying to get it hooked up to the internet. I never got it hooked up. I do not know if it was because it was an apple device. I even followed the instructions that was sent to m... See more
Didn’t have a very good experience so we decided to send them back. At first we ordered what we thought was 1 but it was 4. So i called and explained that we thought we were only getting 1 and we wer... See more
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Company details
Written by the company
Flixy TV Stick is a compact, plug and play device that instantly transforms any television with an HDMI port into a complete smart entertainment hub. Simply connect it to your TV and Wi Fi to unlock access to thousands of TV channels, streaming platforms, movies, shows, and apps in minutes. Designed as a cost effective alternative to traditional cable and multiple streaming subscriptions, Flixy TV Stick provides broad access to entertainment with a one time purchase and no recurring monthly fees. It offers access to a wide range of live channels, trending platforms, the latest movies and TV shows, and even built in games for the whole family. Flixy TV Stick is also a practical solution for upgrading older televisions. Instead of buying a new smart TV, you can quickly turn your existing screen into a modern entertainment center with smooth navigation and easy to use features. Compact, portable, and simple to install, Flixy TV Stick delivers convenient home entertainment without complicated setup or long term contracts. Enjoy flexible viewing options and instant access to digital content from one small device.
Contact info
Lithuania
- support@flixyshop.com
- flixyshop.com
4.1
Great
635 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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Marketing is misleading
Marketing is misleading. I still have to pay for apps, i thought they would be included/free.
19 April 2026
Unprompted review
Reply from Flixy
Hello there,
Thank you for sharing your feedback.
We strive to present clear, accurate, and transparent information across all of our product pages and marketing materials so customers can make informed decisions before purchasing Flixy.
We want to ensure that you have the support you need. That said, we could not locate your order based on this review alone. We have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Ron from Flixy
respond back fast
19 April 2026
Unprompted review
Remote control not working
I initially contacted Flixy for a defective remote control. The staff was very helpful and promised a replacement which I received. But unfortunately, the replacement was also defective. I could not connect the device to the wifi because the remote control was not working. I called customer support and told them about the issue and if I was doing something wrong and the agent offered a refund if I return the items.
19 April 2026
Unprompted review
Reply from Flixy
Hello Rona,
Thank you for sharing your feedback.
What you described is not at all the level of service we aim for, and we're saddened to hear that Flixy didn't meet your expectations.
Your concerns regarding product quality are important to us. We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. That said, we could not locate your order based on this review alone.
We have sent you a separate request for further information. Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Ron from Flixy
Helpful return policy
Arthur was very helpful in assisting me with my request for a return and refund.
19 March 2026
Unprompted review
The response to my concerns of wanting…
The response to my concerns of wanting a refund. I feel appreciative of their reaction.
19 April 2026
Unprompted review
Received more Flixy unfortunatel sticks than ordered.
I had ordered two flex sticks and somehow I ended up with six of them. I called immediately after realizing I was charged for more than two, about 15 minutes after the purchase, and was under the understanding they would stop the extra four. They did not! I received all six of them now. I want to send back four of them. If I can’t get this done easily, I will send back all six. I was not given. A return label.
18 April 2026
Unprompted review
Don't really feel like it's legit I…
Don't really feel like it's legit I just hoped im not being scam out 160.00
19 April 2026
Unprompted review
Reply from Flixy
Hello Theresa,
Thank you for sharing your concern.
We want to clarify that we are a legitimate business. We ship real orders, and we have a clear return and refund policy in place.
Your order and payment are recorded in our system, and our team is actively available to assist. If you need any assistance, please don't hesitate to email us at support@flixyshop.com
Kind regards,
Ron from Flixy
I ordered 6 tv sticks on March 11
I ordered 6 tv sticks on March 11, 2026 and just received them on April 12, 2026. I don't know what the hold up was but by the looks of the reviews there are lots of problems. I am hoping that I won't be another . Wish me good luck.
11 March 2026
Unprompted review
Reply from Flixy
Hello Debbie,
Thank you for your feedback.
We’re glad to hear that your TV sticks have now been delivered. While delivery times can occasionally vary due to logistics and demand, we’re continuously working to improve our processes to ensure faster and more consistent service.
We appreciate you giving our product a try and should you have any questions or need assistance with setup or usage, our support team is ready to help. Just email us at support@flixyshop.com.
Best regards,
Ron from Flixy
helpful employees
The person was helpful and very knowngable . He helped me with my problem and help to fix it very quicklly.
18 April 2026
Unprompted review
Communication has been good
Communication has been good. It’s just the product didn’t meet expectations.
Slow to respond to remote even after moving receiver to different locations.
App locations can be better for the more popular ones for easier access.
Issues with powering down
17 April 2026
Unprompted review
remote would not pair up with stick, disappointed
remote would not pair up with stick, there for could not get to settings so i could connect wi-fi, so nothing works, your tech could not help, he just quit talking, maybe he was lost to, lol thanks jerry
18 April 2026
Unprompted review
Reply from Flixy
Hello Jerry,
Thank you for sharing your feedback. We're saddened to hear Flixy didn't meet your expectations.
We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.
If you have any further questions, don’t hesitate to reach out again.
Have a lovely rest of the day,
Ron from Flixy
Trying to force me to buy more and more…
Trying to force me to buy more and more products is not why I chose to order!
17 April 2026
Unprompted review
Reply from Flixy
Hello Charles,
Thank you for your feedback.
Please note that add-ons shown at checkout are optional suggestions based on what other customers find useful and can be skipped if not relevant.
If you have any questions or need assistance, feel free to contact us at support@flixyshop.com
Kind regards,
Ron from Flixy
Similar items on the market already
Very upset that my order of this product is already what I have & using at the time.
14 April 2026
Unprompted review
Customer service agent was attentive to…
Customer service agent was attentive to my issue and I wish the equipment was working but its not. I am sorry that I have to return the 2 FLIXY equipment that I bought (Order # 6FA5C23BA3#), and I just don't want to go through to too much work dealing with it. I just need to return both equipment and I hope you will facilitate my refund. Thank you for your immediate attention to this matter.
Julius Apusen
213 398 9266
16 April 2026
Unprompted review
Question if WiFi necessary for item to work …
I requested answer as to whether or not WiFi was necessary for item to work as expected. According to response, yes WiFi is necessary. At time of order I did not know that WiFi was necessary.
15 April 2026
Unprompted review
Reply from Flixy
Hello Sharon,
Thank you for the review.
We'd like to learn more about how Flixy can better suit your needs.After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.
If you have any further questions, don’t hesitate to reach out again.
Have a lovely rest of the day,
Ron from Flixy
Review Update--Wanted me to keep the order of 14 flixy sticks, tho I wanted 4 originally. I was offered only $140 in credit. Want a refund for 13 sticks, keeping 1. Need a return address!.
Rose found my account fast. Advised our bank had overpaid $183.40. Also handled the return of 13 TV Sticks smoothly and quickly. Advised will have $522.68
refunded when Sticks are received. She was very pleasant to speak with and handled the call very professionally.
15 April 2026
Unprompted review
Bought the product to access youtube tv…
Bought the product to access youtube tv on an older tv. Unfortunately, i wasn't able to make it work, everytime i tried, i received an error code. i followed all the suggestions through the trouble shooting guide and AI suggestions with no success.
16 April 2026
Unprompted review
Reply from Flixy
Hello Linda,
Thank you for the review.
We'd like to learn more about how Flixy can better suit your needs. As we could not locate your Flixy order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Ron from Flixy
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