Fleetsauce Reviews 

268
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and dedicated team members who provide prompt assistance and friendly support throughout the entire vehicle leasing journey. Many people highlight the exceptional customer service, noting that queries and phone calls are handled efficiently with great personal attention from initial enquiry to final delivery. Consumers also emphasize that the overall ordering process is wonderfully smooth, efficient, and stress-free when dealing with the knowledgeable team. Some reviewers were not happy with unexpected delivery delays, extended waiting times, and occasional communication issues regarding vehicle handovers and supplier updates.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are always... See more

Service

Reviewers highlight positive aspects of service, praising the quick responses, helpful support agents, and... See more

Customer service

People report positive experiences with customer service, highlighting transparent communication and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars arrived on time and that the... See more

Response time

Consumers find response time to be exceptionally positive, frequently praising quick email replies, swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been working with Artur and his colleagues at Fleetsauce for the last 5 cars and never had one issue, they bend over backwards to help and are always super polite and friendly. If you are looking... See more

Rated 5 out of 5 stars

Everything went to plan.Car delivered on time. Communication from Steven and Luke was brilliant. Would definitely go through fleetsauce when choosing my next car. Highly recommend.

Rated 5 out of 5 stars

Brilliant service from Fleetsauce. Very professional company, kept us updated and informed all the way through the leasing process. Car came as arranged. Luke and Lewis were 1st class always on the e... See more

Rated 5 out of 5 stars

Excellent experience throughout. Genuinely helpful and proactive people that are available on the phone. Just a simple setup that works very well. Couldn't really fault anything from the initial enqui... See more

Company replied


Company details

  1. Leasing Service
  2. also in
  3. Car Rental Agency

Written by the company

Fleetsauce was established to serve customers who have often been overlooked by larger leasing companies. We take pride in fostering strong relationships with both current and prospective clients. Our goal is to build a successful, proactive business based on these connections, ensuring that every customer receives the attention and support they deserve. From contract hire to fleet management, we offer comprehensive and bespoke solutions tailored to both business and personal customers. We are committed to being open and honest in all areas of our business, ensuring a transparent and trustworthy experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(268)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased

Considering I had a short time scale to lease a vehicle, Artur kept me in the loop and found an EV vehicle to suit my needs and budget.
This was followed up by Caitlin making sure I was kept up to date with the progress and delivery of the vehicle. Excellent customer service from Fleetsauce at every level.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient

Excellent, efficient car lease from the guys at Fleetsauce. I'll definitely be heading to these guys for the next fleet vehicle I need.
Super quick, super easy. Great price!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

They made it so easy from the start!

Artur and Caitlin made it so easy from Sourcing to delivery. Artur dealt with my many mind changes and showed no frustrations given I asked for about 15 quotes in total!! Brilliant people to deal with.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company . We have used Fleetsauce for a number of years and I thoroughly recommend them. Luke and Jack are friendly, helpful and professional and we intend to continue working with them.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

If Carlsberg did vehicle leasing...

If Carlsberg did vehicle leasing.... i got the car i wanted at the price and term i needed and the whole experience was a doddle from start to finish. Steve and Luke were professional and courteous and delivered exactly what i wanted....Cheers both.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Claire got us a cracking deal

Claire got us a cracking deal. Really supportive options that helped us a get a good deal and the car we want. Rapid in coming back to us and would be super friendly.

Thank you for helping us get the car we want and creating lasting memories

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Caitlin was incredible

Caitlin was incredible. Really supportive and responsive. She made the process super straightforward and filled in any gaps in knowledge we had

So glad we had Caitlin on the case and continued on our account. thanks for helping create new adventures with our family

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Fleetsauce's service is excellent. Claire our Account Manager always goes above and beyond. Caitlin offers excellent customer service and I am confident in Fleetsauce's ability to meet our needs. I like that there is no hard sell or pressure to buy. Would highly recommend.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Claire has been fantastic

Claire has been fantastic and made the whole experience a pleasure, she was extremely thorough and ensured I got exactly what I wanted. Would highly recommend

3 March 2026
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for your kind words. It’s wonderful to hear that Claire made the whole experience such a pleasure for you. Her thorough approach and dedication to making sure you got exactly what you wanted are exactly what we strive for. We truly appreciate your recommendation and will be sure to pass your lovely feedback on to Claire!

Rated 5 out of 5 stars

The team were very good to deal with…

The team were very good to deal with and nothing was too much trouble to them.

3 March 2026
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your lovely feedback! We’re so pleased to hear that you found the team great to deal with.

We always aim to make the process as easy and stress-free as possible, and it’s wonderful to know you felt that nothing was too much trouble. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish and nice to able to speak to a real person when in need. Vehicle delivered without any fuss and on time.

3 March 2026
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for your kind words! We’re delighted to hear that you had a great experience from start to finish.

Providing a smooth, hassle-free delivery and making sure our customers can speak to a real person when they need support are both very important to us, so it’s wonderful to know that made a difference for you.

We truly appreciate your feedback and look forward to helping you again in the future!

Rated 5 out of 5 stars

Friendly and informative and…

Friendly and informative and professional. Lewis and Luke really made it all easy for me I have really enjoyed getting my car from Fleetsauce and would definitely recommend them

24 February 2026
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for your kind words! We’re delighted to hear that you found the experience friendly, informative, and professional. We’ll be sure to pass your lovely feedback on to Lewis and Luke — they’ll be thrilled to know they made the process easy and enjoyable for you.

It’s fantastic to hear you’ve enjoyed getting your car through Fleetsauce and that you’d recommend us. That really means a lot!

If there’s ever anything else we can help with, please don’t hesitate to get in touch. Enjoy your new car!

Rated 4 out of 5 stars

A business owner & her Cupra thanks to Artur.

I am super happy with Artur and his work at fleet sauce. Not only did he get the vehicle and colour I wanted but he was able to get it under my budget and save me money. His attentiveness, kindness and speed is what I admire the most about Fleet and when I need my next vehicle I will be searching for him. From start to finish I felt supported and understood. I honestly couldn't ask for better customer service.

I do have to mention when it came down to the admin thats where I believe the service didn't match. I found myself chasing admin over two weeks and after every chase I would get an update. So going from excellent and attentive service to chasing down for update was a disappointment. I expressed the disappointment to who was handling my admin and the accountability was non existent. I received an email apologising for the dealers lack of speed rather than their own lack of communication. However once the documents where in place the communication improved, the process of receiving my vehicle was seamless.

Overall I am satisfied and I will happily use Fleet Sauce again. Any friend or colleague of mine I will be sending them Artur's number.

6 February 2026
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

hank you for taking the time to leave such a nice review.

We’re absolutely delighted to hear that your experience with Artur was such a positive one. He takes great pride in delivering attentive, efficient and personalised service, so it’s fantastic to know he was able to secure the exact vehicle and colour you wanted and under budget too. We’ll be sure to pass on your kind words to him.

We’re sorry to hear that your experience with our admin communication did not match the high level of service you received from Artur. That certainly isn’t the standard we aim to deliver. While there are times when we are reliant on dealerships for updates, we fully recognise that clear and proactive communication remains our responsibility. Your feedback is truly appreciated and we will be reviewing this to ensure improvements are made.

We’re pleased that once everything was in place, the handover process was seamless and that overall you’re happy with your new vehicle.

Thank you again for your feedback and for recommending us. It really does mean a lot. We hope you thoroughly enjoy your new Cupra and we look forward to supporting you again in the future.

Rated 5 out of 5 stars

Couldn't fault anything

Service from initial enquiry to car delivery was fantastic. Smooth service, excellent communication and the car is fantastic, my wife loves it! Artur and Caitlin were a pleasure to deal with and will definitely use Fleetsauce again in the future

4 February 2026
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for the fantastic feedback. We’re delighted to hear everything went smoothly from the initial enquiry through to delivery and that your wife is loving the car.

Artur and Caitlin will be thrilled to hear your kind words. It was a pleasure helping you and we really appreciate you choosing Fleetsauce. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great communication and friendly…

Great communication and friendly informative staff.

An easy transaction and I would recommend.

29 January 2026
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your great feedback. We’re really pleased to hear that you found our communication clear and our team friendly and informative.

It’s great to know the transaction was easy, and we truly appreciate your recommendation. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Great service Great car

A great personal service and effortless process with excellent communication throughout the ordering and delivery stages of the car lease arrangements . phone calls were answered and returned if needed and almost immediate responses to email queries. a special thanks to Luke and Steven and the rest of the team . i would highly recommend Fleetsauce. Regards Stuart

29 January 2026
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you very much for taking the time to leave such a fantastic review. We’re delighted to hear that you found the process effortless and that our communication met your expectations throughout the ordering and delivery stages.

Luke, Steven, and the rest of the team will be especially pleased to receive your kind words. Your recommendation really means a lot to us.

We look forward to assisting you again in the future.

Rated 5 out of 5 stars

The process was straightforward and…

The process was straightforward and pressure-free. We were continuously updated throughout. Truly a hassle-free experience!

23 January 2026
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for your review! We’re glad to hear the process felt straightforward and pressure-free, and that our updates kept you informed along the way. Creating a truly hassle-free experience is exactly what we aim for. We appreciate you taking the time to share your feedback and look forward to helping you again in the future!

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