I thought the product was fine, but they definitely could use some improvement with regards to returns.
Company replied
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Flamin' Fitness Ltd, 20-22 Wenlock Road, N1 7GU, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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ATTENTION! DONT ORDER!
Cheap products from overseas. Paid 30£ for an item thats the same on aliexpress for a 5er. They dont even bother changing the picture. Had email yesterday about a 30 day delivery. Seems to be pretty standard now companies selling cheap rubbish at redicolous prices.
Brilliant item! Contact throughout, replied in less than 24 hours. 10/10 service! Thank you :)
Rubbish company paid for it several emails no reply no item scam
Don't go anywhere near this company seems fake send you out the wrong size but Won't give you a returns label but want you to send what you have got to a po box where if it gets lost you have lost your money just looks like a SCAM DONT GO ANYWHERE NEAR THIS COMPANY. UPDATED I put a bad review on there website page they deleted also looks like they delete all bad comments also I've asked them do they no the customer's act 2015 and the sales of goods act 1979 no reply asked them other things no reply SO DEFINITELY A SCAM COMPANY I PAYED THROUGH PAYPAL SO HOPEFULLY WILL GET MY MONEY BACK PLEASE PLEASE DONT GET ANYTHING FROM THIS COMPANY WISH I HADN'T.
My delivery came late. I was out of the country when it arrived and was sent back to Flamin Fitness. Its been over 2 months, I've received one reply from their customer service fobbing me off after over 10 emails requesting the item be sent back to me or my money returned. I am still out of pocket. Avoid.
So I ordered a weighted hoola hoop a couple of months back. Never got round to using it straight away as I needed to buy sand to put in the ball attached to the hoop that swings around. So fast forward to today, got my sand and used the hoop for the 2nd time today in a spacey living room.
One of the attachments broke open and the weighted ball flew off into my TV breaking the screen. I left a 1 star review with a picture on flamin fitness website, they emailed me back apologising and saying that they recommend to use outdoors incase anything like this happens. So I screen shot them apart of the website that says that the hoola hoop is perfect for indoor use. They then took my review down off their website. So I put another one up and they have taken that one down aswel. I would definitely not recommend using there service.
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