Fivestar Services - Euronics  Reviews 

307
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the local store staff are extremely knowledgeable, polite, and always genuinely willing to help choose the right home products. Delivery services are consistently prompt, and people deeply appreciate that new appliances are installed efficiently while old units and unwanted packaging are completely removed. A few other people also felt that shopping either securely online or directly over the phone is remarkably straightforward, easy, and convenient. Consumers additionally noted that the business offers very fair and competitive pricing alongside friendly, reliable customer support whenever professional assistance is needed.

What people talk about most

Service

People report positive experiences with service, noting friendly and efficient support from initial enquiry... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Delivery service

Consumers find delivery service to be prompt and reliable, with many reviewers highlighting that items arrive... See more

Product

Reviewers mention positive feedback about product quality, highlighting excellent items like tumble driers,... See more

Order

Customers consistently note satisfaction with the order process, highlighting the clear website,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

washing machine broke day after coming back from holiday. rang to order a new one and this came up as next day delivery. then recieved a call at about 8pm from Richard to sort out delivery although sh... See more

Rated 5 out of 5 stars

After our Tumble dryer stopped working, we thought we would try a local business. Five-star, Euronic were brilliant 👏 Made our decision quickly, thanks to them. Really good value, including deliv... See more

Rated 5 out of 5 stars

We bought our new washer from the cleveleys branch and the chap in the store was brilliant with us. Really knowledgeable and friendly. Transaction was easy and their installation engineer arrived... See more

Rated 5 out of 5 stars

Absolutely brilliant experience from start to finish Staff in store very knowledgeable - the delivery staff treated our property with respect and even put our microwave back in it's correct place... See more


Company details

  1. Appliance Store
  2. Appliance Parts Supplier
  3. Appliance Repair Service
  4. Vacuum Cleaner Repair Shop
  5. Washer and Dryer Repair Service

Written by the company

Fivestar Services - Euronics is a very well established appliance specialist in Thornton-Cleveleys for over 40 years. We are located next door to cleveleys nursing home. We sell and install electrical appliances at very competitive prices, all year round. We are also part of the very large Electrical buying group, which means we have the buying power to compete with the large multiples on price, whilst still offering that friendly local shop service we have all grown to love, but is a rarity in today’s world. We also repair some types of appliances. Big enough to compete, small enough to care. We Deliver, We install, We Recycle, We Care.


Contact info

5.0

Excellent

TrustScore 5 out of 5

307 reviews

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5.0

All reviews

(307)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service cheaper than some of…

Excellent service cheaper than some of the big companies so glad to shop local delivery and installation was excellent and very quick would highly recommend

8 December 2024
Unprompted review
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Great service

Great service, took the time to come out to find me a fridge which would fit in the kitchen space.
Would highly recommend, very pleased all round.

26 November 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Excellent service

Excellent service
Would highly recommend

12 November 2024
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Fantastic company.Had a Sony Bravia…

Fantastic company.Had a Sony Bravia television delivered today and paid for the installation.The guy who installed it was courteous considerate and nothing was too much trouble.Later that day I could not get into the Prime Video app, and I rang the shop and the same guy came round and sorted it for me.What a service!!!!

15 October 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Bought an air fryer from these guys…

Bought an air fryer from these guys today. Really helpful and friendly. Thanks very much. Tried it out tonight it's fab.

10 October 2024
Unprompted review
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, took my old washer away, fitted new one, and only £25 m, curry's would of charged £55 so over half price. Staff friendly nothing was too much. Highly recommended

4 October 2024
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom. It's great that you noticed how much cheaper we are than the multiples.

Rated 5 out of 5 stars

Highly recommend this shop

Highly recommend this shop, staff were very helpful on the phone and organised a quick delivery to help me out. When the appliance was delivered the delivery people from the shop could not have been more helpful.
Will definitely use again.

4 October 2024
Unprompted review
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Friendly snd helpful staff

The staff are friendly and helpful. They were flexible regarding delivery/collection and are being very helpful in dealing with an issue with the supplier that is out of their control. It is nice to deal with a small local company.

20 September 2024
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

First class service

It was refreshing to have a face to face conversation.I purchased an integrated fridge freezer a washing machine,oven and hob.I found the staff were knowledgeable about their products and this helped me in my purchase decision.My goods were delivered when they said they would be.The fitting was professional,I can not fault this company at all,I wanted to shop local and would highly recommended.

20 September 2024
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Great

Delivered on time.friendly and helpful

23 September 2024
Unprompted review
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Trust Pilot please add an extra star…

Trust Pilot needs to add an extra star just for you because actually cannot rate you highly enough!

Once again, Five(six)star Services delivered.

We had a broken dryer button and a whining washer at one of our house shares..... We now have a working dryer and a brand new washer and I didn't even have to lift a finger.

The takeaway and install is tricky at this house but the team got this done easy peasy lemon squeeze and our housemates are rocking and rolling with their laundry in no time.

There is no way that we'd get this service from the bigger boy online, with their ridiculous time slots, delivery charges and insistence on 'someone being at the house'. We get that, but it doesn't work for our business. Fivestar Services does and that why we are back again and again and again!

Thank you Ian, Edith and the team. We, at Lancashire Hill, love you.

20 August 2024
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Reply from Fivestar Services - Euronics

Thank you so very much and for kind review and your loyal custom. we realise that we need to bend where others wouldn't to suit your needs. Six Stars though, Yipee !!!

Rated 5 out of 5 stars

My fav shop !

My fav shop !! always great deals.

14 August 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Excellent sales service

Excellent sales service. Staff very helpful and polite. Would definitely use this retailer again.

31 July 2024
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Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. Phone call to confirm the order. Engineer arrived on time and was helpful and pleasant. Will definitely use again and would recommend.

31 July 2024
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Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Fitter made a huge problem in first…

Fitter made a huge problem in first place by giving wrong advice. This has now been sorted by Ian at Euronics, Cleveleys, and we are very pleased with his choice of the new fridge and freezer. Many thanks to him and staff at Euronics. They have been most helpful in sorting a huge problem out for two ninety year olds !.

12 July 2024
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Reply from Fivestar Services - Euronics

Sometimes problems can be created by previous fitters from other companies but we will always try and overcome these hurdles and achieve your desired result. Not always easy but we do like a challenge. Thank you very much.

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