First Time Finance Reviews 

231
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team goes above and beyond to assist first-time buyers with complex situations, offering tailored financial advice and unwavering support. Reviewers emphasize that the staff members are exceptionally knowledgeable, approachable, and patient when answering questions. Some reviewers were happy with the swift response times and organized communication channels like group chats that kept everyone informed. Consumers also appreciated how transparent and straightforward the entire journey was, making complex financial procedures feel manageable and stress-free. People consistently highlight the exceptional dedication shown throughout the application phase until final approval.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Staff

Clients share profound satisfaction with the staff, frequently highlighting their exceptional... See more

Customer service

Consumers find customer service to be exceptionally supportive, consistently praising the team for their... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire process was remarkably... See more

Response time

Customers expressed great satisfaction regarding the swift response time and regular updates throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first-time buyers, the mortgage process felt overwhelming at first, but the First Time Finance team helped make it less daunting for us. Right from the start, with the call from Jamila, the whole t... See more

Rated 5 out of 5 stars

They have been amazing. Since the first contact all the given information was very detailed, Babul was very patient explaining every step, and I could even say that he went the extra mile when guidin... See more

Rated 5 out of 5 stars

As first-time buyers, a couple of mortgage and financial advisers told us they couldn't get any lender to help us get a mortgage, without any explanation. When we met First Time Finance, Rip... See more

Rated 5 out of 5 stars

First Time Finance, is very intentional with their customers’ needs. They are very swift with securing mortgage with good rates for their clients. They go above and beyond their ways to get customers... See more


Company details

  1. Mortgage Broker

Written by the company

The UK Mortgage Specialists For Foreign Nationals. First Time Finance is a trading style of Salgueiro Financial Ltd which is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority. Registered Office: 124 City Road, London, EC1V 2NX. Registered Company Number: 14305982 registered in England & Wales. - Your home may be repossessed if you do not keep up repayments on your mortgage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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4.9

All reviews

(231)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

I had almost lost all hope as i was…

I had almost lost all hope as i was visa holder and was struggling to find the right lender. i found them on tiktok and decided to give them a try. Clint, IBi and Lauren worked on my case, found me the right lender and i got my mortgage offer so quickly! incredible team. Truly grateful for them. Ild 100% recommend.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

The team set up by Mr Babul were…

The team set up by Mr Babul were incredible. Prior to meeting them, I have tried other brokers and yet was unsuccessful in securing me a mortgage DIP/mortgage offer. I lost hope until I met Mr. Babul, ibimina and the other two guys who worked tirelessly to ensure it was successful.
I am so happy that they finally secured me a mortgage offer, so excited. Thanks Babul and ibimina, I appreciate you guys.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with First Time Finance while arranging our remortgage. From start to finish, the process was handled with professionalism, efficiency, and genuine care.

Ripley and Ibi were absolutely fantastic. They guided us through every step, explained everything clearly, and were always available to answer our questions. Their expertise and dedication made what could have been a stressful process feel smooth and straightforward.

Thanks to their hard work, we secured a very good remortgage offer that we’re really happy with. We truly felt supported throughout and couldn’t have asked for better service.

We would highly recommend First Time Finance, especially Ripley and Ibi, to anyone looking for reliable and knowledgeable mortgage advisers.

Thank you again for all your help!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

The experience was truly exceptional

The experience was truly exceptional. Communication was clear, thorough, and always supportive. We felt comfortable asking any questions at any time without any sense of judgment. They consistently guided us in the right direction at every step, making the whole process much easier. Their help was invaluable—we wouldn’t have wanted it any other way.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Great team and proactive support

Our team, Clint & Ibimina, were very very helpful. Clint was thorough with walking us through the scenarios and what to watch out for with the house buying process as expat in the UK. I was concerned it would be harder to get set up with a mortgage than it actually was. They were also proactive helping us get a good interest rate before the rates starting going up so we didn't have to pay more.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Could not fault

I just wanted to give a massive shout out First Time Finance and especially to Henry and Ibimina.
They have been so helpful and knowledgeable throughout the whole process. As a first time buyer I was very nervous and did not know a lot, Henry was very knowledgeable and made the process flow with ease. I would also like to say thank you for their time and patience, I felt like I could ask them both any questions without judgement - no matter how stupid I thought the question was, it was always met with professionalism and kindness.

Thank you Henry and Ibimina for making a very scared first time buyer into a very excited first time buyer :)

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…


I had a great experience working with Henry at First Time Finance. He was extremely responsive, professional, and proactive throughout the process, always taking the time to explain everything clearly and keep me updated at every stage.
As a first-time buyer, I really appreciated his guidance and patience.he made what can be a stressful process feel much more straightforward and manageable.
Although I didn’t proceed in the end due to circumstances, I wouldn’t hesitate to recommend Henry to anyone looking for a reliable and knowledgeable.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Will recommend😊

We are so thankful to the team at first time finance. Ibimina and Clint were great through the whole process and made the experience a whole lot better than we imagined.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

We were happy how our case was handled

We were happy how our case was handled. I would say it was a quick and straightforward process.
I would strongly recommend them to everyone especially immigrants who are looking to enter the property market before a settle status

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

As first time buyers, we had a fantastic experience with First Time Finance. Special thanks to Clint and Ibimina who were incredibly supportive and reassuring throughout the process even when there was a slight hitch, they kept us informed every step of the way. We received our mortgage offer much sooner than we expected. We’re very grateful for their help and would happily recommend them to anyone looking for a reliable mortgage advisor.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Seamless service

First time finance help us buy our first home, as a family on VISA we were worried we wouldn’t get a good mortgage, but they held our hands through the whole process, willing to quickly jump on a call whenever we got confused and needed clarification. The whole team that worked with us did amazing and we moved into our home over the weekend, we are happy about their service

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing team!

Amazing team!

We were kept updated throughout the process and the team answered our endless questions.

I just want to say a massive thank you ! Will recommend to family and friends.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Helpful team

The team are very helpful! We managed to receive our mortgage offer in just over a week. Thanks Henry and Ibimina

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Team that makes it happen!

Great company specialized in helping legal immigrants to acquire a property in the UK. Great communication throughout the whole process. Very patient and knowledgeable staff. Extremely efficient and FAST. I recommend without hesitation. We worked with Ibimina, Allie and Henry and they were amazing! Keep up the great work and thank you!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Review title: Above and Beyond – Truly Grateful for Their Support

I had a very positive experience while trying to secure a mortgage through UK Mortgage Brokers Ripley Salgueiro – First Time Finance. I truly cannot thank the team enough for their unwavering support throughout the entire process. There was a point where I felt like giving up, but the team encouraged me, reassured me, and worked tirelessly to help me secure this property. Their belief in me and determination made all the difference.
A special thank you to Ripley, and an extra shout-out to Ibimina — wow! — for personally guiding me through the whole process until the very end. Her dedication, patience, and constant encouragement made such a difference at a time when I honestly felt like giving up. She went above and beyond to ensure everything was handled smoothly and kept me informed every step of the way. Her professionalism and determination helped me secure my property, and I am truly grateful for her hard work.
The communication, persistence, professionalism, and genuine care shown at every stage were exceptional. I would wholeheartedly recommend UK Mortgage Brokers Ripley Salgueiro – First Time Finance to anyone looking to secure a mortgage.
If I were to give a score, it would be a 10/10 — truly exceptional.

13 February 2026
Unprompted review

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