Fabulous fresh produce with a wide range of choice including great gift ideas as well. Efficient and speedy service - particularly loving the range of fresh fish produce. Found this company during Loc... See more
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See what reviewers are saying
These are quality products, my favourites are the basil, mint and coriander oils. I added them as a finishing oil to nearly all my dishes over the Christmas period. Much simpler way to add a punchy... See more
It was fairly easy to order the stuff I needed although it still could do with some improvement & quite a few things were out of stock Everything delivered was fresh & in good shape which was n... See more
Excellent speedy service. Items well packed. Unfortunately second crockery set wasn’t available but wasn’t notified of this before delivery so ended up with half the place settings we needed. Prompt r... See more
Company details
Written by the company
First Choice are purveyors of speciality fine foods for the hotel and restaurant industry in London.
Contact info
New Covent Garden Market, SW8 5JJ, London, United Kingdom
- 020 7498 0550
- hello@firstchoiceproduce.co.uk
- firstchoiceproduce.com
3.8
Great
679 reviews
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BRILLIANT COMPANY
Love this website for lovely fresh fruit and vegetables. I have no complaints whatsoever and every time I order everything is great.
30 December 2021
Reply from First Choice Produce
Thank you!
Beautiful Fresh Produce
Stunning, taste packed fresh fruit, vegetables, meats, artisanal cupboard items, all carefully sourced by professionals who care about promoting independent artisanal producers and farmers. Incredibly reasonably priced. Delivered by a lovely, helpful delivery man. This is a company based in London's iconic wholesale market, New Covent Garden Market. They supply to London's top restaurants as well as homes. Thanks for making Christmas so tasty!
29 December 2021
Reply from First Choice Produce
Thank you!
Fantastic quality fruit including very…
Fantastic quality fruit including very unusual options, e.g. brown/green skinned 'chocolate' Naval oranges.
Would benefit from option to choose a delivery date and also stock updates.
Delivery excellent and friendly driver.
27 December 2021
Reply from First Choice Produce
Thank you!
Reply from First Choice Produce
Thank you!
Your deliveries are always on time and…
Your deliveries are always on time and the drivers are friendly and deliver with care. All of products are excellent, I have never had a bad experience!
21 December 2021
Reply from First Choice Produce
Thank you!
Only part of the order delivered
I ordered 4 frozen goose legs @£39. Only 2 delivered in a box that wasn’t sealed.
For all I know they could still be lying on the floor of the delivery van.
The missing item has been refunded but not a lot of help really for the intended dinner.
21 December 2021
Unprompted review
Reply from First Choice Produce
Hello there, so sorry to hear that you have had such a bad experience with us! Please kindly forward any correspondence made/received to chloe@firstchoiceproduce.com, whereby I will personally look into this for you and see to it that you are happy with the solution.
Once again, I am truly sorry for your experience.
best regards
Chloe
Clementines mouldy mince pies arrived…
Clementines mouldy mince pies arrived broken in the boxes soda bread stale ...anything else in jars was fine
16 December 2021
Reply from First Choice Produce
Hello there,
We are terribly sorry to hear of the issues you have experienced with us.
Can I ask if these issues were reported - as I have looked on our emails, and cannot see any communication?
We would like to resolve this issues for you, so please kindly forward any pictures/emails sent over to
chloe@firstchoiceproduce.com. I will personally look into this for you and organise a resolution.
Thank you for your patience,
best regards
I like the company, but was missing 3 items in delivery
I guess the company is nice. But delivery guy gave me 1 bad of frozen cherries instead of 2 bags of frozen sea buckthorn. They also refunded me money for yougurt as it was out of stock. I don't mind it. It was expensive yogurt anyway. I just needed sea bucktorn for tea..
15 December 2021
Reply from First Choice Produce
Hello there, so sorry that the items you were after were out of stock. I do understand that a refund was sorted - but know it is not the point. Unfortunately sometimes we are let down ourselves by growers/suppliers - and as a middle man, this can affect our service, as it has done. Unfortunately when something is not delivered and we do not have the stock, the only thing we can do is refund.
We have restocked - so hoping to see you order with us again
Thank you for using us, and your feedback is very much appreciated.
best regards
Ordered a selection of meats
Ordered a selection of meats. Nice selection of goods and good quality. Would be nice to have more detail around when delivery might occur, and ideally to book for future delivery.
13 December 2021
Reply from First Choice Produce
Hi there, thank you so much for your feedback, we have ensured going forward more tracking is now given,
Thank you for using First Choice.
Good service on delivery and quality
Good service on delivery and quality. The only negative thing I could say is that the discount code didn't work did write to them & didn't get anything back.
12 December 2021
Reply from First Choice Produce
Hi there! so sorry to hear that, sounds like a website hiccup! please give us a call before placing your next order and we will see if we can help you with this. best regards
Excellent customer service
Really happy with the boxes I ordered!
Although there was a mistake with my address when I’ve put the order in, First Choice Produce customer service went above and beyond and re-delivered to the correct address. Definitely putting the customer first and would highly recommend! Veg and fruit are all of great quality! Thank you 🙏🏻
9 December 2021
Reply from First Choice Produce
Thank you!
Used first choice in a previous hotel
Used first choice in a previous hotel, made my first home delivery last week, absolutely incredible quality as always.
8 December 2021
Reply from First Choice Produce
Thank you!
Marking down this time
Have consistently had good service from First Choice but have to mark them down this time - There were no communications after order placed about delivery and one item was missing. Hopefully this is just a one time thing.
5 December 2021
Reply from First Choice Produce
Hi there, we unfortunately had an issue with our auto replies/tracking - which is now resolved. we hope to see you order again soon and experience the communications as you once did.
best
Very sufficient
Very sufficient, professional. Great customer service! Excellent products.
28 November 2021
Reply from First Choice Produce
Thank you!!
Reply from First Choice Produce
Hello Susan, we do hope that this was resolved. Should you still need answers - please contact the sales team, or myself who will assist you.
best regards
I cannot recommend enough!
I cannot recommend enough!
Amazing service and great, fresh and tasty products.
Thank you for being there since the first lockdown!
18 November 2021
Unprompted review
Reply from First Choice Produce
Thank you!
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