Fabulous fresh produce with a wide range of choice including great gift ideas as well. Efficient and speedy service - particularly loving the range of fresh fish produce. Found this company during Loc... See more
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See what reviewers are saying
These are quality products, my favourites are the basil, mint and coriander oils. I added them as a finishing oil to nearly all my dishes over the Christmas period. Much simpler way to add a punchy... See more
It was fairly easy to order the stuff I needed although it still could do with some improvement & quite a few things were out of stock Everything delivered was fresh & in good shape which was n... See more
Excellent speedy service. Items well packed. Unfortunately second crockery set wasn’t available but wasn’t notified of this before delivery so ended up with half the place settings we needed. Prompt r... See more
Company details
Written by the company
First Choice are purveyors of speciality fine foods for the hotel and restaurant industry in London.
Contact info
New Covent Garden Market, SW8 5JJ, London, United Kingdom
- 020 7498 0550
- hello@firstchoiceproduce.co.uk
- firstchoiceproduce.com
3.8
Great
679 reviews
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Ignored my delivery date request .
Ignored my delivery date request .
Omitted to send the ordered cheese and sent the incorrect mushrooms.
The order department doesn’t answer the phone and you have to chase and chase.
Very very poor company.
15 July 2023
Poor customer service
Really disappointed with the customer service. Got in contact multiple times about the poor delivery and subsequent state of the product. No response.
2 June 2023
Scam. No stock but still accept online order, then took my money and ignore all my emails!
DO NOT PURCHASE ANYHTING FROM THEM, SUCH A SCAM.
A product was shown as avaliable to purchase on their website. After i placed an online order and paid a full amount including an additinal delivery fee, they told me no stock so a refund will be made.
However, they only refund the amount of the product, but not the additonal delivery fee.
I sent emails many times to them asking about why they insisted charging me delivery fee as nothing to be delivered.
They ignored all my emails and still took my delivery fee money.
I am extremely disappointed on their behaviour.
The worst experience ever!
9 June 2023
I ordered 8 tins of biscuit but only 2…
I ordered 8 tins of biscuit but only 2 was delivered, very appalling service. Got to know that this is not a one off... I will never use you guys again
4 June 2023
Pedestrian hit by van
Company van parked in middle of junction while driver left van, causing another van to hit a Pedestrian. First Choice made aware of this but wont acknowledge fault. Avoid these cowboys.
27 May 2023
Unprompted review
Not this time I’m afraid
Order must have got stuck over the Bank Holiday weekend…..most of the duck eggs were broken and one of the boxes was awash with liquid gelato
Probably won’t order again
Two stars for the high quality baked goods
26 April 2023
They've forgotten one of the products I…
They've forgotten one of the products I ordered, value of which was 10% of the whole order. I texted them twice and still no response.
1 April 2023
The vegetables is not fresh
The vegetables is not fresh, and with money yuo paying I aspect the first quality .
1 April 2023
Good all round
Good range of top quality produce.Quite pricy, but what isn't these days. Order dealt with promptly and efficiently.Delivery timely and as advised.
2 April 2023
Really excellent produce
Really excellent produce - the fresh veg really was fresh and good quality. Good range of not-so-easy-to-find frozen veg too. Quickly delivered by their own van - very friendly driver.
4 March 2023
I will not use First Choice Produce again
My order was cancelled with no explanation.
Later I found out the price has gone up from what I paid, therefore my order was cancelled so I would have to pay more.
I will not use First Choice Produce again.
2 March 2023
Lovely fruit and veg BUT
Lovely fruit and veg. As this was delivered by post I was very disappointed how wet everything was. The ice packs had completely thawed and so had the frozen leeks. Previously the orde had been delivered by the first choice van. Not keen to order again if arriving by post. Shame. ☹️
1 March 2023
Great product
28 February 2023
I asked for a dover sole to be headed and skinned both sides and it was only skinned one side with the head still on.
Do as you advertise on your website. If you say you remove head and skin on both sides, please do so.
9 February 2023
Missing items/missing refund
Hello, I am happy with the quality of produce and other items however my deliveries often miss items.
This time 5 items were missing and only 4 were refunded despite sending three emails requesting a refund for missing Organic soy sauce. To date I have not received a reply nor a refund.
9 February 2023
Excellent produce
Excellent produce. Super fresh, minimal packaging, wonderful selection, and arrived fast and with a smile
7 February 2023
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