Replaced an old jetboil with a Fire Maple Polaris & whilst away on first trip it developed a serious fault. On my return messaged Fire Maple and with just a few exchange messages to ascertain issues F... See more
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Company details
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Founded in 2003, FireMaple specializes in outdoor cooking gear. From ultralight backpacking stoves and integrated cook systems to powerful basecamp burners and cookware, we design portable, reliable equipment that makes outdoor cooking simpler—from the backcountry to the campsite.
Contact info
Southeast Industrial Zone,Shuxi Street,Wuyi , 321200, Jinhua, China
- contact@fire-maple.com
- firemaplegear.com
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Compact Wind Shield and Gas bottle table
Absolutely love the Fire Maple stove wind shield and the gas bottle table I bought!
I use them for fishing and they are compact, lightweight, and very functional.
I’d like to see a taller version of the gas bottle table to suit the taller canisters but I cannot fault their versatility and build quality!
5 stars all day long!
So I’ve been taking the Portable Grill…
So I’ve been taking the Portable Grill pan from FireMaple. I have cooked so many steaks and omg. The surface of the pan is so good and durable hardly anything sticks to it.
Another gear feature that I love is the drip drain on the edge of the pan. If you cook greasy foods like pork belly , bacon or anything like that, the pan has a drain that is closed of either a screw so you have an option if you don’t like for your pan to over fill with oil.
This product is great
This product is great, we used it on the way up hiking in Scotland to boil water and in the matter of a couple of minutes it was ready. Certainly a well built product and will look to see what other attachments there is from fire maple soon!! Also for the price I really can’t complain one bit.
Patience
I purchased an adaptor and some egg holders.
And a couple of weeks went by. So I sent an email.
June helped me, and was incredible.
Turns out it showed up the next day.
The adaptor allows me to use 1lb propane tanks.
Works perfect. And the egg holders are cool too.
Thank you June, and your team at Fire Maple.
This company has zero customers…
This company has zero customers service. They don't reply to emails,calls, nothing. Try contact them yourself if you don't believe me.
Edit: So I emailed yous twice and you don't respond but you respond to this because it's on a public domain and everyone can see it. You're fooling no one firemaple. You can keep your products and put them where the sun doesn't shine.

Reply from Fire Maple
We love our firemaple!
We love our firemaple! It’s compact & super quick setting and heating up, 5* cooking🔥
products are just as advertised
products are just as advertised! very reliable and I bought 3 for when me and my best friends are up in the mountains.
easy to set up and use, I take mine with me whenever I am camping for more than a day.
Received my purchase in good time and…
Received my purchase in good time and works great! Boils water in less than 2 minutes
Their products was perfectly…as advertised and quality was there.
Their products was perfectly represented and shipping and processing quick tracking spot on. Will be buying more!
Star X2 Cooking System
The Star X2 cooking system is great! It is compact, easy to set up, and is super quick at heating up water. The water was boiling before I could finish prepping my freeze dried meal and there is not much prep for a freeze dried meal! It comes with an adapter to hold a small pan/pot but have yet to try that out. My next purchase from FireMaple will be the Feast 1 or 2 cookware set. It is an excellent addition to my camping gear.
Firemaple made things right…
Firemaple made things right and replaced my pot even though the shipping company was at fault for the damages. Thanks guys.
The burner you need
I love my fire maple, I always take it with me on hikes. I have another burner from another brand and I prefer my fire mapple because there is a ignitor, It’s very practical and it heats food quickly
Works like a charm every time I need to…
Works like a charm every time I need to boil water to make something to eat or make my morning coffee. Been using it for a while and it has never let me down!!! Would 100% buy this again or even buy it for a gift for a friend!!!!! 5 stars for sure!!!!!!
Expedited shipping is a rip off
Customers! Don't spend your money on the 2-3 days expedited shipping. You will NOT get your order in 2-3 days, it will still take 6-7 days and they keep the extra you paid. I tried contacting CS. They told me to "be patient," then offered me 15% off of my NEXT order. Listen, Firemaple, if I'm not satisfied now with paying extra for expedited shipping and it takes just as long as it normally would take for delivery, then what makes you think there would be another order?I don't want to get ripped off AGAIN.

Reply from Fire Maple
I tried to purchase a Petrel bundle…
I tried to purchase a Petrel bundle including table, but only found out the table was out of stock, when my parcel arrived, a bit late. I did get a refund and a belated apology, but it should have been dealt with when the order was received. The petrel mug, stove and canister mount are good.

Reply from Fire Maple
HIGH QUALITY
Still have yet to test the items that I purchased, but it is apparent that the quality is quite substantial. Innovative design with "pack-ability" and function in mind.
The only reason I've decided to rate 4 stars instead of 5 has to do with the delivery packaging. The items I ordered were packaged in a simple poly bag with a tear away seam for opening. The items were relatively thin in profile but had substantial weight... Another testament to the quality of the product. When I received the package the seam was partially torn and one of the two items was missing. It's my belief that at some point during shipping, one of the items freed itself of the packaging.
That being said, when I contacted Fire Maple and explained what happened, they re-sent the item without question.
I highly recommend the product, but suggest sturdier packaging. At least when being shipped longer distances.

Reply from Fire Maple
Recently I lost the lid to my Star 2…
Recently I lost the lid to my Star 2 cooling system. I reached out to Firemaple and asked about a replacement. I was told they didn’t actually sell just the lids but that they would be happy to send one out to me at NO CHARGE! I was not expecting that at all! I agreed to a small very reasonable shipping fee and in no time I had a brand new lid for my system!
They did not have a problem do this since after all it was me who lost the lid. They did it anyway. Now that’s customer service and that’s how you make lifelong customers!
Thank you Firemaple for showing us how it’s done!
Happy Repeat Customer
I've purchased multiple items from Firemaple (from multiple stoves to their petrel pots) and EVERY single time I wasn't just satisfied with the products, but the customer service and purchasing experience was smooth and uneventful, which is what you want. The G3 por was awesome with the Green peak stove , and now I can't wait to use it with my new G2! Absolutely recommend them and their products!
I bought the gas latern
I bought the gas latern, which similar didn’t work. I wrote to Fire Maple and they basically ignored me. I didn’t want to spend time and effort trying to get a foreign-based company to respond properly, so just left it. However, for this reason I would advise to avoid this company.

Reply from Fire Maple
everything works as advertised
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