Fire Maple Reviews 

565
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the gear, noting that lightweight stoves and outdoor cooking systems perform reliably in harsh weather conditions and boil water rapidly. People also appreciate the incredibly helpful and responsive customer support team, which quickly resolves any unexpected product issues when they arise. Some people were dissatisfied with delivery times, mentioning that packages arrived much later than expected or experienced significant shipping delays. A few reviewers also noted occasional product design drawbacks, such as strict canister compatibility requirements or minor mechanical issues with lid components.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that setup, take down, and cleaning are... See more

Delivery service

Users describe ambiguous interactions with delivery service, noting that while some orders arrived promptly... See more

Customer service

Consumers find customer service to be positive, highlighting responsive, kind, and professional communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Replaced an old jetboil with a Fire Maple Polaris & whilst away on first trip it developed a serious fault. On my return messaged Fire Maple and with just a few exchange messages to ascertain issues F... See more

Rated 5 out of 5 stars

Great product! I purchased this fire maple product to have a bigger titanium windproof cooking pot as my other one was small and old. I’ve used this thing on river trips to cook, dehydrated meal... See more

Rated 5 out of 5 stars

I have so much firemaple gear and love it all! There are some things that are much more aesthetic than practical, but those are honestly some of my favorite pieces of gear to take! Solid quality and s... See more

Rated 5 out of 5 stars

The Fire Maple Saturn X stove is exactly what it promises to be! Excellent quality and build. It works well in cold weather (15F) and allowed me to make a full breakfast with coffee at a recent campou... See more


Company details

  1. Outdoor Sports Store
  2. also in
  3. Camping Store

Written by the company

Founded in 2003, FireMaple specializes in outdoor cooking gear. From ultralight backpacking stoves and integrated cook systems to powerful basecamp burners and cookware, we design portable, reliable equipment that makes outdoor cooking simpler—from the backcountry to the campsite.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

565 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(565)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Hidden fees

While the merchandise seems to be of quality... aside from some kit having extremely light metal versus more sturdy.... Charging customers an unknown fee for "shipping insurance" without their knowledge or consent does not speak well for any business...

27 April 2025
Unprompted review
Fire Maple logo

Reply from Fire Maple

Hello there,

We’re sorry to hear about your experience and truly appreciate your feedback.

Regarding the shipping insurance, it is completely optional — customers can choose to remove it at checkout by simply clicking the toggle button. If you were unaware of this option or need help with the process, please don’t hesitate to contact our customer service team. We’re happy to assist.

Thank you for your understanding and support.

Rated 5 out of 5 stars

Well made quality items

I ordered the FMC-XK6 pot and Lava stove. Both are great products. Shipping took a couple weeks but that's understandable since they are directly imported. I drink a lot of coffee and the 1 liter capacity of the pot is perfect for me. Its also the right size for soup for two. The lava stove boils water quickly at 3:46 on white gas or 4:42 when using a canister. All in all I'm very pleased and plan on ordered from FireMaple again soon

31 May 2025
Unprompted review
Rated 5 out of 5 stars

I bought the 600 ml pot with heat…

I bought the 600 ml pot with heat transfer and the accompanying stove. They work flawlessly together and make a perfect lightweight cooking system for canoe camping and bike packing. I am extremely impressed with the cooking time and the compact usability! Excellent product at an excellent price!

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with multiple items

I have Fire Maple’s Antartcti 1.5L kettle, Camping Lantern with glass shade, and Polaris backpacking stove. The kettle is 10 oz heavier than the 750 ml pot I carry sometimes. It heats quickly and the stainless steel holds the temperature much longer than titanium. It is worth a little additional weight when I know I will be needing hot water for multiple people. The lantern provides a nice ambiance around the campsite, especially where campfires are prohibited and the Polaris stove is a workhorse that only weighs 2.7 oz. The quality and functionality of all three items has been fantastic.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

X2 Pro conquers 3-day river trip

Used the X2 Pro during a 3-day river trip as the support/cook. Boiling multiple pots of water, cooking food and coffee. This thing is a beast and a pleasure to use! Not once did it let me down nor fail to function. And at half the price of a competitor. Their lanterns are top notch as well! Don't hesitate to purchase your own, you won't regret it! Will be buying more of their gear!!

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Wish I had brought one sooner

Great quality items, reasonable pricing. Love how everything packs away into space saving.
Boil time was quick.
Everything just simple to use and sturdy and even feel confident handling when hot. Definitely recommend.

25 May 2025
Unprompted review
Rated 5 out of 5 stars

It's beautiful

It's beautiful! I love how adjustable the flame is, from a full on torch to a tiny birthday candle flame! 10/10

23 May 2025
Unprompted review
Rated 5 out of 5 stars

A perfect combo for me!

As a backpacker turned car camper in old age, I use mostly an old collection of backpacking gear for simple, 1-2 day get always. The missing gear was a solo cooking system to use in the back of my car. Meals before getting this set involved no cooking as I was reluctant to set up my old container stove in the back of the car. The Petrel set-up provides a stable platform perfect for hot beverages and one person/one pot meals.

11 May 2025
Unprompted review
Rated 1 out of 5 stars

I’d like to give 4 or 5 stars but Fire…

I’d like to give 4 or 5 stars but Fire Maple doesn’t seem too interested in addressing my concerns over the inconsistent flame valve operation. I have sent emails and a requested video clip of the inconsistancy with no reply.

I was going to order a second tulip lamp but not now as I feel these lamps are unsafe and a fire hazard.

How about a refund and you can have the piece of 💩 back.

21 March 2025
Fire Maple logo

Reply from Fire Maple

Hi there,

We're truly sorry to hear about your experience and your frustration is completely understandable.

It seems we haven’t received the video you mentioned—would you mind resending it to us? Once we have it, we’ll make it a priority to review and get back to you as soon as possible.

We appreciate your patience and the opportunity to make things right.

Rated 5 out of 5 stars

Love it!

Packaged so well, and it’s a simple but beautiful piece to take camping, or as an emergency light at home. Thank you!

22 March 2025
Rated 5 out of 5 stars

Strength, affordability & utility. Five stars.

I bought a very affordable compact gas stove set, has a big pot small pot and pan and kettle, and a handle that fits on all the pots/pan.

I’ve been using this gear for a long time and I’ve been living camping for a long time, homeless some say.

The set is holding up very well I’ve used it for many cookings, it is extremely difficult to scratch. It maintains its nonstick qualities, & dose not dint easily.

it all fits into a small sack and is a charm of a kitchen set.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Great "lightweight" camp stove table

I recently purchased a backpacking table which is a pretty innovative design that also supports fuel can and stove while adding place for cups etc. This is a great "light weight" design. I am hopeful that future designs include titanium version for "ultralight" enthusiasts. Shipping fast and customer response very prompt.

25 April 2025
Unprompted review

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