Fido Finance Reviews 999

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the outstanding service and professional staff, who are often described as friendly, helpful, and dedicated to achieving the best outcomes. Many appreciate the clear, honest, and timely communication, which makes the entire process feel less stressful and more supportive. The user experience is frequently praised for being smooth, efficient, and hassle-free, with many noting the quick response times and ease of understanding. People also value the personalized approach, with staff going above and beyond to guide them through the process and address their unique situations. The customer service is consistently rated as exceptional, ensuring a comfortable and well-informed journey for consumers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, frequently highlighting the smooth, stress-free, and easy process... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, smooth, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more

Rated 5 out of 5 stars

Jake Ginn was awesome to work with. The process was made infinitely easier thanks to Jake finding the best deal that suited our priorities. Beat previous offers from the dealership and standard banks.... See more


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

999 reviews

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Asks customers to review

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Rated 5 out of 5 stars

A great borrowing experience with Fido…

We had a great experience with Fido Finance! Bailey was so friendly & very helpful from the very first phone call. He made the whole process easy, hassle free & quick!!
Thank you for helping us get the perfect caravan, we would definitely borrow through Fido Finance again :)

30 May 2025
Rated 5 out of 5 stars

Exceptional service

Jake from Fido was so efficient, patient and thorough. He made a daunting process very smooth and made our purchase simple. He was prompt with his email responses and always accessible via phone.
Fido provided a very smooth experience and we will not hesitate to recommend their services to others.

9 June 2025
Rated 5 out of 5 stars

Chantelle FIDO Finance MVP

My experience was so good that I wanted to leave 2 reviews across 2 sites. Huge props to Fido Finance, and especially to Chantelle Musk.

Chantelle kept me informed throughout the process, made me feel secure, and was incredibly warm and professional.

She worked tirelessly to assist me, was always happy to answer questions, and clearly had my best interests at heart.

Thank you for the important work you do — and honestly, an immediate promotion is well deserved!

Thank you again!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service!

Jake at Fido Finance was a delight to deal with. He made the application process easy and without stress. He followed up continuously and kept me up to date with every step. Everything fell into place beautifully. Highly recommended

3 June 2025
Rated 5 out of 5 stars

MVP: Amber M.

Spoke with Amber M. from Fido Finance for assistance with a car finance for a Nissan.
Gave the most amazing service with great communication, clear and concise with the updates and Amber definitely knows whaat theyre doing as it was very simple, as it should be.
Thanks Amber!!!
Your manager better see this!
Kim K

30 May 2025
Unprompted review
Rated 5 out of 5 stars

I worked closely with Gabe who was…

I worked closely with Gabe who was incredibly knowledgeable and was able to secure an awesome finance deal for me as well as educate me in a few things i was curious about. Also a massive kudos to the rest of the team at Fido Finance. Incredibly professional!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Hassle-Free Boat Loan with Top-Notch Customer Service

I recently used Fido Finance to secure a boat loan, and the experience was nothing short of excellent. Jordan was awesome to deal with from start to finish—professional, friendly, and incredibly attentive to detail. His communication was spot-on, and he made the whole process smooth and stress-free. Outstanding customer service and a great result in the end. Highly recommend Fido Finance, especially if you get to work with Jordan!

27 May 2025
Rated 5 out of 5 stars

Communication & Customer Service

Great communication from the person that handled my application (Jake) Kept me up to date with everything, made the process quick & easy. If you call in, ask to speak to Jake. Top notch service ✅

26 May 2025
Rated 5 out of 5 stars

Great experience

My broker Sandun was great, he was always updating me with the process and information. We spoke from the start about our needs and wants and he made that happen.

22 May 2025
Rated 5 out of 5 stars

Fast, Easy, and Stress-Free Finance!

Gabe made the whole car finance process feel effortless. From the moment I reached out, he was responsive, knowledgeable, and genuinely committed to helping me get approved and fast! I was honestly blown away at how quickly everything was sorted. Within no time, my loan was approved, and I was ready to drive away.
If you’re looking for someone who gets things done, keeps you informed every step of the way, and actually cares, Gabe’s your guy. Highly recommend!

20 May 2025
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience with FIDO…

We had a fantastic experience with FIDO Finance. Darcy was exceptional and kept us updated every step of the way. The process was quick, easy and we would recommend FIDO finance to anyone seeking a loan. They got us the lowest rate and we will be travelling in our caravan in no time. Couldn’t fault the service 5 stars all around.

15 May 2025

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