Fido Finance Reviews 

1,010
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, honesty, and dedication, often going above and beyond to secure favorable outcomes. The service provided is frequently described as outstanding, with many appreciating the clear communication, timely updates, and stress-free process. Reviewers highlight the exceptional customer service, noting the team's availability, understanding of unique situations, and ability to explain details clearly. The user experience is consistently positive, with people finding the process quick, easy, and efficient, often resulting in swift loan approvals. Response times are frequently commended, with customers appreciating prompt replies and the ability to speak directly with representatives without long waits.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

Customer service

People report positive experiences with customer service, highlighting the dedication, responsiveness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as smooth, easy, and... See more

Response time

Users describe positive interactions with response time, highlighting the responsiveness and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with Fido Finance, especially with Sandun. From the very beginning, he was professional, honest and always available to answer my questions. He managed to secure me a loa... See more

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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5.0

All reviews

(1,010)

156 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I worked closely with Gabe who was…

I worked closely with Gabe who was incredibly knowledgeable and was able to secure an awesome finance deal for me as well as educate me in a few things i was curious about. Also a massive kudos to the rest of the team at Fido Finance. Incredibly professional!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Hassle-Free Boat Loan with Top-Notch Customer Service

I recently used Fido Finance to secure a boat loan, and the experience was nothing short of excellent. Jordan was awesome to deal with from start to finish—professional, friendly, and incredibly attentive to detail. His communication was spot-on, and he made the whole process smooth and stress-free. Outstanding customer service and a great result in the end. Highly recommend Fido Finance, especially if you get to work with Jordan!

27 May 2025
Rated 5 out of 5 stars

Communication & Customer Service

Great communication from the person that handled my application (Jake) Kept me up to date with everything, made the process quick & easy. If you call in, ask to speak to Jake. Top notch service ✅

26 May 2025
Rated 5 out of 5 stars

Great experience

My broker Sandun was great, he was always updating me with the process and information. We spoke from the start about our needs and wants and he made that happen.

22 May 2025
Rated 5 out of 5 stars

Fast, Easy, and Stress-Free Finance!

Gabe made the whole car finance process feel effortless. From the moment I reached out, he was responsive, knowledgeable, and genuinely committed to helping me get approved and fast! I was honestly blown away at how quickly everything was sorted. Within no time, my loan was approved, and I was ready to drive away.
If you’re looking for someone who gets things done, keeps you informed every step of the way, and actually cares, Gabe’s your guy. Highly recommend!

20 May 2025
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience with FIDO…

We had a fantastic experience with FIDO Finance. Darcy was exceptional and kept us updated every step of the way. The process was quick, easy and we would recommend FIDO finance to anyone seeking a loan. They got us the lowest rate and we will be travelling in our caravan in no time. Couldn’t fault the service 5 stars all around.

15 May 2025
Rated 5 out of 5 stars

Sandun

At first I was bit hesitant to use online finance company ,It turn out finding a excellent broker.He was very helpful from acquiring the loan till settlement day .Big shout out to Sandun from Fido Finances very highly recommendable .

14 April 2025
Rated 5 out of 5 stars

Lee was fantastic

Lee was fantastic. I work in sales and he is great to communicate with. Stood out from anyone in customer service I have worked with to date. Props to Lee. He is a asset to your company

11 April 2025

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