Have just taken delivery of a superb Canon 135mm f2.8 lens. It came wrapped in swathes of bubble-wrap and was thus extremely well protected. When unwrapped I found there was not a mark on it - absolut... See more
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I had been looking for a specific type of used DSLR for some time before I located exactly what I wanted on Ffordes’ website. My telephone call was picked up promptly by a human (!) and my few questions were answered most satisfactorily. I requested a day’s delay on delivery and once I had the tracking number I was able to see that my camera was on its way, delivered the day I had requested with everything that had been promised. All in all an excellent buying experience for a long sought after piece of equipment.

Reply from Ffordes
I knew of Ffordes reputation because of Mark Littlejohn’s warm words about them, so finding myself on the Isle of Harris with a missing battery charger they were my first port of call for help. Excellent response, they found me a second hand universal charger that with the Heath Robinson addition of an old memory card to wedge the battery in place worked a treat. Posted straight away and all sorted. Simply brilliant - thank you!

Reply from Ffordes
I recently purchased a Leica IIIF BD Rangefinder 35mm Camera (circa 1951). As there are many pitfalls to purchasing a 75-year-old camera, I called & spoke with "John". I am by no means a photography "expert" - I consider myself, more of a "happy amateur". John took the time to not only answer all of my various questions but also, imparted his knowledge surrounding issues that were unknown to me. I was so impressed & reassured by this, I purchased the 50mm lens as well. If you are like me, a little lacking in the "knowledge department" & would appreciate honest & jargon-free answers, this is the shop for you. The camera arrived the next day. Excellent service throughout & I wouldn't hesitate to both recommend & return as a customer.

Reply from Ffordes
Superb service, advice, price and quality assured when dealing with Ffordes. When my Canon 20D died Allister at Ffordes was able to supply me with a little used almost mint 500D body. Great advice and choice offered.

Reply from Ffordes
Very, very happy to have been able to snaffle an Olympus laser dot sight, used, and at what is currently the steal price of £59 when used examples are making more than twice that on E-Bay

Reply from Ffordes
Item dispatched quickly and arrived exactly as described, well packed - great service and coms.

Reply from Ffordes
Ordered a tripod off their web site. Heard nothing for several day then phoned. They could not find the tripod in their shop. I had to pay another £10 for another tripod that they could find.
Why did they not let me know of these problems? I had to phone up. Not good customer service.

Reply from Ffordes
Recently Ffordes finished selling my Nikon camera equipment at the prices they said they could get for it. Even after they had taken their commission and collection charges I was still over £200 better off than I would have been if I had sold to a different but well known used and new camera trader.
Ffordes were easy to deal with and gave great instructions. They sold all 4 lenses and 1 body within 4 months despite them being cropped sensor DSLR technology which is falling from favour as new buyers tend to go mirrorless now.
As each sale happened their accounts team kept me up to date with the details of what sold and financial transfer to my account.
I thoroughly recommend Ffordes, a great team.

Reply from Ffordes
Highly recommended, been with them for many years. Honest, straightforward and efficient.

Reply from Ffordes
I was so hesitant about buying the 35mm lens as it was expensive and I was worried about purchasing it online, however, I had NOTHING to worry about. The lens arrived super quick, I even called them just for reassurance and they answered immediately. The product is even better than described, would 100% order from Ffordes again :)

Reply from Ffordes
Recommended by a retired pro photographer when asked about selling 2 cameras. Advice followed and I was very impressed with the polite and knowledgeable staff - thank you.
Cameras sold very quickly and money paid back very promptly.

Reply from Ffordes
I have been a Ffordes customer for a while and I am always impressed with the quality and prices of their used items. I recently bought an Olympus Zuiko 50mm f/1.8 lens from Ffordes to add to my growing Olympus kit and it was better in the flesh than the excellent product shots suggested. The price was very decent too. I shall return.

Reply from Ffordes
I've been dealing with Ffordes for well over a decade now and the customer care and service has never been less that top notch. it's great to deal with staff who care so much about both product and customer. Ffordes embodies why real shops with real staff are relevant and vital in 2023. Here's hoping it's around for a long time to come.

Reply from Ffordes
Went to Ffordes yesterday to have a look at some binoculars. On top of lots of really helpful information and advice we were given a lengthy opportunity to thoroughly try out and compare numerous models. This wasn't going to be any sort of high value sale for them but even so the staff member listened carefully to our requirements and advised accordingly. He was very genourous with his time, we never felt rushed.
On top of all this, Ffordes price on the pair we finally chose was extremely competetive. We additionally received much useful camera advice and information even though we were clear we weren't planning to purchase anything in that line just at the moment. We left as very happy customers feeling that we'd been helped to make an informed choice and will certainly be returning when looking for photographic equipment in the future.

Reply from Ffordes
Fantastic company! Ordered a Fujifilm camera that was out of stock almost everywhere else, and it arrived the next working day! Perfect condition, fast delivery, thank you!

Reply from Ffordes
I have used Ffordes many times over the last few years, I rarely post reviews but felt a review following the last encounter was one that is long overdue. I had been badly let down by another company who despite having received my deposit for a new lens did not, and could not fulfill the order. In desperation I called Ffordes who checked stock, and took my order at around 15:00. To my delight the lens was delivered at around 10:00 the next morning. Previously I have bought new and second hand items from Ffordes they have always been as described and service has been class leading. I cannot recommend them highly enough.

Reply from Ffordes
I was nervous about buying the expensive lens that Ffordes had in stock given that it was an online purchase and I couldn't view the item first. I shouldn't have worried. Ffordes customer service was outstanding. The lens came in perfect shape (and packaging) ultra fast. Communications were excellent. All round a really great experience.

Reply from Ffordes
I really needed a specific Sigma lens, just happened that Ffordes had it on their websites. Having never heard of this company before, I wasn't sure what to expect, but after I placed my order the service I received was outstanding. Customer service was top-level, and the delivery and lens was exactly as described. Now, I can confidently say that I'll come again!

Reply from Ffordes
Ffordes sold my Leica and got me a very fair deal, they are knowledgeable, efficient and very pleasant to deal with. More recently I rang them from overseas for advice on my new digital camera, they were so helpful and patient and solved problems that were way beyond me. Highly recommended.
Tim Reid

Reply from Ffordes
I placed an order for a Panasonic G9 and made a mistake regarding the lens within 2 minutes I was contacted by Steve who helped me choose the right lens and arranged the payment of the price difference and also managed to despatch that day
Ffordes provide a service second to none

Reply from Ffordes
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