FCP Euro Reviews 

2,063
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 504 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders always arrive promptly and are securely packaged to prevent any damage. People also express strong satisfaction with the impressive selection of reliable automotive components and the consistently fair, competitive pricing provided across the catalog. However, some reviewers were not happy with catalog searches, mentioning difficulties finding exact items or occasionally receiving incorrect parts during fulfillment. A few other people also felt that delivery processes could occasionally be inconsistent, pointing out unexpected shipping delays and customer support communication challenges.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a great selection of reliable... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive very quickly and... See more

Price

Consumers find price to be a strong satisfaction, frequently highlighting fair and reasonable costs alongside... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast shipping times, helpful... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction regarding the reliable OEM... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would be bankrupt without these guys. Seriously, as an old volvo and bmw enthusiast my cars are constantly breaking. Parts are hard to come by and hard to afford. Somehow despite ordering from Austr... See more

Company replied

Rated 5 out of 5 stars

Always reliable! Best place to get oem+oem or OEparts! Shipping is pretty quick and lifetime warranty is great. Appreciate everything yall do for the community! IMHO the only thing I'd say personally... See more

Rated 5 out of 5 stars

Website is easy to use, shipping methods are nice as well! Packaging is always perfect, always deliver on expected times as promised! Best place to use for my European parts needs! Couldn’t have been... See more

Company replied

Rated 5 out of 5 stars

FCPEuro and its lifetime replacement warranty is amazing. Back in 2018 when I discovered this place, no one I knew believed that they would honor the lifetime replacement warranty, but they did and s... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Family-owned since 1986, FCP Euro is the trusted home for European car owners and professionals, delivering quality parts, expert guidance, and a leading lifetime replacement guarantee. Shop parts for your car at fcpeuro.com.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(2,063)

517 reviews in the last 12 months

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Rated 3 out of 5 stars

Items great at good prices, packing not so great.

I liked the quick shipping and delivery time. But I’ll have second thoughts before ordering again. That is because of the excessive use of packing materials. I stretched out the crushed brown paper to see how much - there was over 60 feet of brown paper (the length of my barn) crammed into one medium sized box. It filled up half of my trash bin.

4 September 2026
FCP Euro logo

Reply from FCP Euro

Hello,

At FCP Euro, we value customer feedback, as it helps us improve the overall experience.

Thank you for sharing your thoughts on the packing materials and box used for this item. We understand the packaging may have seemed excessive and apologize for any frustration this caused. We always aim to ensure orders arrive safely, we appreciate your perspective and will take it into consideration, as we don't want to be unnecessarily wasteful.

If you have any additional feedback, please share it with our team via email at reviews@fcpeuro.com.

-Anthony from FCP Euro

Rated 3 out of 5 stars

ZERO customer service- (edit) reached out to me after 3 days of no answer and after bad review

I ordered abs module with specific number needed for my VW golf 6
and received abs module with different number although I asked to double check for specific number that I needed
after 2 weeks of shipment and paying all import duties because I am from EU, I contacted them 4 times addressing this issue, and no response,
unbelievable

Edit:
they reached out to me after 3 days of no answer after I left them bad review, and explained in detail everything
so I am rising my review rate

22 August 2026
Unprompted review
FCP Euro logo

Reply from FCP Euro

Hello,

At FCP Euro, we are dedicated to providing a smooth and seamless purchase experience. We’re very sorry to hear about the confusion with your recent order, as this is not the experience we want our customers to have. I can assure you we are always working to improve user experience, so issues such as this do not occur in the future.

After review, it was concluded that the part number you received is correct to what you have ordered. I will personally be reaching out to provide you with a further explanation on our findings.

-Anthony from FCP Euro

Rated 5 out of 5 stars

Very impressed with FCP Euro

Very easy to navigate the site. Great videos on how to perform the service and DIY steps. Easy checkout, good communication and quick shipping. I received my last order within 2 days. Very happy. Will be using for parts for my older European car.

22 August 2026
Rated 5 out of 5 stars

Helpful

I called in and the person who answered my call was very helpful by identify the correct part needed for the vehicle I'm working on

31 August 2026
Rated 2 out of 5 stars

I think the third party that does billing is not in the loop

I was really excited to try this vendor after hearing so many great reviews, but my first order was disappointing. The fulfillment was significantly delayed, which required making three separate purchases and created a long waiting period. I ultimately had to pay extra for expedited shipping just to receive the items on time. I hoped for a better experience based on their reputation.

29 August 2026
FCP Euro logo

Reply from FCP Euro

Hello,

Thank you for sharing your experience. We’re truly sorry that your first order did not meet the standards we strive to meet. We understand how frustrating the fulfillment delay must have been, as that is not how we operate here at FCP Euro.

We sincerely apologize for the inconvenience and appreciate you giving us a chance to make it right. We’re taking your feedback seriously and you will be receiving a follow-up email with a personalized resolution to make this right.

-Sean at FCP Euro

Rated 5 out of 5 stars

FCP Euro had the oil and filter…

FCP Euro had the oil and filter required for my BMW, and they were reasonably priced. The items were packed well to prevent damage in transit. Shipping was fast, and because the cost was more than $49, shipping was free! Great experience, and I will definitely be a repeat customer!

29 August 2026
Rated 5 out of 5 stars

Everything was incredible

Everything was incredible, FCP Euro has always been the best place to find quality parts for my car and get them quickly. A few more stickers in boxes wouldn't hurt though. The price is always great and the options of parts are outstanding.

26 August 2026
Rated 5 out of 5 stars

Great source of BMW parts

Found all the parts that I needed and they were shipped and arrived in reasonable time. I just wish that you had parts diagrams for our vehicles.

17 August 2026

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