FCP Euro Reviews 

2,063
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 504 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders always arrive promptly and are securely packaged to prevent any damage. People also express strong satisfaction with the impressive selection of reliable automotive components and the consistently fair, competitive pricing provided across the catalog. However, some reviewers were not happy with catalog searches, mentioning difficulties finding exact items or occasionally receiving incorrect parts during fulfillment. A few other people also felt that delivery processes could occasionally be inconsistent, pointing out unexpected shipping delays and customer support communication challenges.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a great selection of reliable... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive very quickly and... See more

Price

Consumers find price to be a strong satisfaction, frequently highlighting fair and reasonable costs alongside... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast shipping times, helpful... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction regarding the reliable OEM... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would be bankrupt without these guys. Seriously, as an old volvo and bmw enthusiast my cars are constantly breaking. Parts are hard to come by and hard to afford. Somehow despite ordering from Austr... See more

Company replied

Rated 5 out of 5 stars

Always reliable! Best place to get oem+oem or OEparts! Shipping is pretty quick and lifetime warranty is great. Appreciate everything yall do for the community! IMHO the only thing I'd say personally... See more

Rated 5 out of 5 stars

Website is easy to use, shipping methods are nice as well! Packaging is always perfect, always deliver on expected times as promised! Best place to use for my European parts needs! Couldn’t have been... See more

Company replied

Rated 5 out of 5 stars

FCPEuro and its lifetime replacement warranty is amazing. Back in 2018 when I discovered this place, no one I knew believed that they would honor the lifetime replacement warranty, but they did and s... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Family-owned since 1986, FCP Euro is the trusted home for European car owners and professionals, delivering quality parts, expert guidance, and a leading lifetime replacement guarantee. Shop parts for your car at fcpeuro.com.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(2,063)

514 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to order

Easy to order, though sometimes the part numbers don’t pull up the correct part in the search. Generally I am on a phone so maybe it’s only on that platform. Otherwise I find it easy, helpful that there is a check for whether it fits my cars. Shipping great!

25 August 2026
Rated 5 out of 5 stars

Very good US based company!

Very wide range of OE parts at a competitive price. Very helpful and knowledgeable representatives. Always have a good experience with FCP.

21 August 2026
Rated 2 out of 5 stars

My final purchase

I purchased two identical electronic parts. One was in a re-taped box with dark oil stains and didn't have the original internal packaging. The part lacked the protective clear oil coating of the unused one. They told me they test electronic items before reselling them. I doubt the manufacturer would vouch for this practice. I bought from them for more than a decade, but between this and the new round-and-round AI answering system I won't buy from them again.

14 August 2026
FCP Euro logo

Reply from FCP Euro

Hello John,

Please accept my sincere apologies for your recent experience and the frustration caused by our answering system.

Upon reviewing all the information available to me, I see you contacted our team regarding the items received; however, after conversing with our team, I understand that you opted to keep the items after you confirmed they functioned when powered.

While we do not performance-test returned parts, we thoroughly inspect every return to ensure they remain in new, resellable condition. Additionally, my team has identified the issues with our answering system, and we are actively addressing them.

We certainly appreciate your long patronage with FCP Euro, & I will be reaching out to you directly regarding this scenario so we can work on a resolution, as we will always aim to make things right. - Parid at FCP Euro

Rated 1 out of 5 stars

They listed item with Porsche logo…

They listed item with Porsche logo label for 1lt $62 then shipping to customers Volkswagen labeled product and their excuse is they don’t control how it labels. Why didn’t you listed items as is with Volkswagen logo first hand ? Misleading scammer! After all making me prep return drop shipment to location for their scammy mistake

18 August 2026
Unprompted review
FCP Euro logo

Reply from FCP Euro

Hello Ryan,

I sincerely apologize for any trouble with your recent order, as this is not the experience we wish to provide here at FCP Euro.

We are in no way attempting to mislead our customers, and we will look into this as the bottle in your order is expected to carry the Porsche logo. If there are any issues, we will always work to make it right, as we wish to provide the best possible experience.

I was able to locate your order details; however, unfortunately, I was unable to locate any interaction with our team regarding this situation, so I will be reaching out to you directly for some more information on this so we can work on a resolution. - Parid at FCP Euro

Rated 5 out of 5 stars

I have been using FCP EURO for years

I have been using FCP EURO for years. I have been able to keep my 2015 GLK on the road without having to go to the dealer. All parts that I have purchased over the years have been perfect and delivered when promised. I feel that they are an outstanding company.

21 August 2026
Rated 1 out of 5 stars

I order parts online and I’ve been sent…

I order parts online and I’ve been sent the wrong parts 6 times it’s a hassle to return parts because you have to ship repack get authorization numbers one part I ordered a new radiator. They sent me a radiator for a manual stick shift. I needed the automatic then I find out on their site that it’s not eligible to return even though it’s brand new I still have the box that it came in. I’m so done with FCP Euro. I’ll be shopping at Bimmer World.

20 August 2026
Unprompted review
FCP Euro logo

Reply from FCP Euro

Hello,

At FCP Euro, we are dedicated to providing a smooth and seamless return process. I am sorry to hear that we did not live up to our brand promise. This is far from the experience we want our customers to have.

We would like to learn more about your return and recent purchase; however, we were unable to locate any order details using the information provided in your review. If you would like to contact our team of specialists, please email us at reviews@fcpeuro.com with your order information so that we can assist you in reaching a fair resolution.

Once again, we sincerely apologize for any issues you experienced with this order, as well as any difficulties you encountered while attempting to return items to us. We look forward to hearing from you.

-Anthony from FCP Euro

Rated 1 out of 5 stars

Checking current policies now

I had been really a loyal FCP Euro customer for over 8 years and spent more than 10,000 dollars with the company because I believed in their advertised lifetime replacement guarantee. Unfortunately, my recent experience left me feeling misled. When I needed to replace a part I originally purchased for around 300 dollars, I was told I first had to buy the current version for approximately600 dollars before I could make a warranty claim. After returning the old part, I wasn’t refunded my purchase price, instead I was only offered store credit based on the current policy. In my opinion, this is not what most customers expect when they hear ‘lifetime warranty’. The process requires spending significantly more money upfront, and the reimbursement is limited to store credit rather than a refund. That distinction should be made much clearer in their marketing. I supported this company for years because I trusted its warranty program. After this experience, I no longer feel the lifetime guarantee matches the impression their advertising creates, and I think other consumers should understand exactly how the policy works before making a purchase.”

19 August 2026
Unprompted review
FCP Euro logo

Reply from FCP Euro

Hello,

At FCP Euro, we are dedicated to providing a smooth and seamless return process. I am sorry to hear that we did not live up to our brand promise. This is far from the experience we want our customers to have.

Our LRG policy was updated in November 2022. This publicly announced update outlined our transition from issuing refunds in the form of cash to providing a store credit. You may review the corresponding blog post here: https://www.fcpeuro.com/blog/fcp-euro-lifetime-replacement-guarantee-update

I've personally reviewed your situation and will be following up with you via the email on your account with a resolution. Once again, we're very sorry for any confusion caused on our end. We hope to hear back soon!

-Anthony from FCP Euro

Rated 5 out of 5 stars

High quality parts at a fair price

I try to do as many repairs as I can, but I'm no mechanic. Because of this, I really appreciate FCP Euro's kits. Instead of me having to separately put together all the various parts for a repair, I'm able to buy a kit from FCP Euro that contains everything I need.

I can generally get parts cheaper elsewhere, but the quality is suspect. I'm fine paying a little more and knowing I'm getting a high quality part that will work right the first time, and last a long time.

And while I've never had to use it, the lifetime warranty gives me even more confidence in the quality of their parts.

13 August 2026

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