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Fashioncrib SA Reviews 

454
•
TrustScore 3 out of 5

3.2

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that placing orders through the website is completely straightforward, and a lot of people receive their stylish sneakers very quickly. Consumers also appreciate the helpful tracking updates provided during transit, making the overall purchasing journey smooth and pleasant. However, some people mentioned experiencing significant delivery delays and long waiting periods before receiving any update on their purchases. Others complained about unhelpful customer support, noting difficulties in reaching anyone via email or phone to resolve urgent issues. A few consumers additionally expressed frustration when receiving incorrect sizing or missing items from their shipments.

What people talk about most

Order

Customers had negative experiences with order fulfillment, highlighting severe delays and a lack of... See more

Product

Users describe ambiguous interactions with product, reflecting a wide split in customer experiences. While... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising extremely fast arrivals... See more

Service

Reviewers highlight ambiguous aspects of service, showing a strong division among experiences. Many customers... See more

Response time

Consumers find response time to be a source of deep frustration once payments are completed. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I finally got my shoes after the long wait. I love my shoes,they true to size and comfortable. I just had to wait longer than I anticipated with no communication from fashioncrib but I guess it was wo... See more

Rated 5 out of 5 stars

From using the website to order to actually receiving the parcel, everything was quick and efficient. No nonsense, just good service. Will definitely be buying from them again. When the shoes arrived,... See more

Rated 5 out of 5 stars

They are legit 🤞🏾 I went from placing my order to receiving tracking details in the same day. Order arrived in 3 days and thank you so much for great customer service. I will keep ordering again and... See more

Rated 5 out of 5 stars

After so busy season delays , I received my sneakers, a choice of sizes too . I’m most satisfied with the service and friendliness of staff. Be patient with response times, you could be led to think s... See more

Company details

  1. Clothing Store

Written by the company

Fashioncrib SA is one of the most leading online shops outselling clothing, sneakers and tekkies in South Africa.

Contact info

3.2

Average

TrustScore 3 out of 5

454 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.2

All reviews

(454)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Quality

Great Quality, I ordered a Military Black Jordan 4 and its great, It fits perfectly and its insanely comfortable.

Would Recommend 100%

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, on both orders I got it within 3 days... Quality is great aswell, no complaints, well worth the purchase

1 April 2025
Rated 1 out of 5 stars

Item ordered in December 2024

Item ordered in December 2024. No update & no goods received.
They don't respond on email or answers their phones.
Definitely would not recommend this site.

15 December 2024
Unprompted review

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