Fashioncrib SA Reviews 

460
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention fast delivery, noting that packages arrive quickly and smoothly without any unnecessary hassle. Consumers often appreciate the great quality of the shoes, describing them as comfortable, true to size, and well packaged. Buyers frequently express their intention to place future orders due to the pleasant overall shopping journey. Some reviewers were not happy with delayed deliveries, extended waiting times, and missing items in their packages. People also experienced poor communication and completely unresponsive support channels when trying to resolve urgent order issues. Some buyers stated they received no products at all after making their online payment.

What people talk about most

Order

Customers had ambiguous experiences with order processes, as opinions regarding delivery and service were... See more

Product

Consumers find product to be a mixed experience, as many reviewers report receiving original, high-quality... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising exceptionally fast,... See more

Response time

People report negative experiences with response time, noting that customer support becomes unresponsive... See more

Service

Clients share ambiguous opinions on service, with many reviewers praising quick delivery, helpful staff, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The order is legit waiting for my next order n it seems lot of improvement on communication and delivering

Rated 4 out of 5 stars

Very professional keep you up to date with everything love how they handle their customers with care and mainten they word with me personally im very happy

Rated 5 out of 5 stars

They are legit 🤞🏾 I went from placing my order to receiving tracking details in the same day. Order arrived in 3 days and thank you so much for great customer service. I will keep ordering again and... See more

Rated 5 out of 5 stars

I finally got my shoes after the long wait. I love my shoes,they true to size and comfortable. I just had to wait longer than I anticipated with no communication from fashioncrib but I guess it was wo... See more


Company details

  1. Clothing Store

Written by the company

Fashioncrib SA is one of the most leading online shops outselling clothing, sneakers and tekkies in South Africa.


Contact info

3.3

Average

TrustScore 3.5 out of 5

460 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(460)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a fast delivery and communication…

I had a fast delivery and communication was quick, most of the time I didn't even have to message them, they messaged me, the only thing I could recommend is sending the shoe in the correct box that the shoe style must be in, other than that everything was perfect, one thing I would recommend is when a shoe is out of stock it must be updated accordingly, because I ordered a shoe and paid although I was notified immediately the in about 2 - 3 days I can pick another shoe and they even gave me a bit extra on my tab on their behalf for the mistake, but regardless I got everything I wanted and in like 1 - 2 days after purchasing, 10/10 for service to be honest.

28 September 2026
Unprompted review
Rated 5 out of 5 stars

Air jordans 6ring paint splatter

The Jordan’s I got my daughter were fire 🔥🔥🔥🔥🔥so glad I didn’t let the negative comments online deter me and make me block my own blessings!!!! Crazzzy sauce this is definitely my new sneaker plug recommending to everybody!!!!!!

28 September 2026
Unprompted review
Rated 1 out of 5 stars

They delivered fake Nike dunk low…

They delivered fake Nike dunk low sneakers. When I ask for return and refund they said I should pay R199 courier fee, while they return and refund policy says clients will not pay for return. Their sneakers also have glues to show their fake.😡😡

4 September 2026
Unprompted review
Rated 1 out of 5 stars

I'll never ever buy from this store…

I'll never ever buy from this store again, they unprofessional and can't even communicate with clients. Its been a month since I ordered my items even now I haven't received them, in fact they telling me to choose a different item since they no longer have it in stock... POOR POOR POOR SERVICE

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, there support team are very helpful, I received my delivery and I'm very happy with the experience seeing that it was my first time, great service definitely found a new plug for my shoes

9 July 2026
Unprompted review
Rated 1 out of 5 stars

If there were zero stars i would give…

If there were zero stars i would give them zero. I am forced to take them to the consumer ombudsman for their refusal to refund me AND for charging me return shipping when it clearly status on their website that they do not charge return shipping. Absolutely shocking behaviour.

2 July 2026
Unprompted review

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