Farmer Autocare Reviews 

9,258
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,709 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being prompt, efficient, and professional, often highlighting the quick turnaround times for various jobs. The staff are frequently described as helpful, courteous, and honest, providing clear explanations and going above and beyond for customer satisfaction. Many people appreciate the competitive and fair pricing, finding the overall value for money to be excellent, and the online booking process is generally considered straightforward and easy to use. However, some customers experienced issues with the booking process, noting that online appointments were not always honored, leading to delays. A few other people also felt that the customer service was occasionally rude or lacked empathy, particularly regarding air conditioning services that did not last as expected.

What people talk about most

Service

People report positive experiences with service, often highlighting the friendly, professional, and efficient... See more

Staff

Customers had positive experiences with staff, frequently highlighting their friendliness, helpfulness, and... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and reasonable costs for... See more

Booking process

Reviewers mention positive feedback about the booking process, consistently finding it easy and simple to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting efficient communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Third time using Farmers at Musselburgh. Always courteous, prompt but above all honest. On one occasion a rival garage said I needed new tyres, took to Farmers and they advised plenty of wear left. Ju... See more

Company replied

Rated 5 out of 5 stars

Visited Farmer Autocare in Perth due to a puncture on my wife’s car. Although this resulted in a tyre replacement, the experience was totally refreshing and welcome. Darren explained what the problem... See more

Company replied

Rated 5 out of 5 stars

Happy with the service start to finish, booked my mot online, sent the hubby down with the car, it was in and out within the hour very pleased. Connor and the team where first class also explained ser... See more

Company replied

Rated 5 out of 5 stars

Arrived and was served immediately, paperwork took only a couple of minutes told I would get a call when ready. Car was completed in 20mins. Staff were very courteous and enjoyed a bit of friendly ban... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(9,258)

2,557 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MOT service

Great service, quick turnaround and very helpful. Thanks

21 June 2026
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Reply from Farmer Autocare

Hello Walter, thanks for telling us about your recent experience at our centre. We will let our team in Livingston know you were happy with the service.

Rated 5 out of 5 stars

Excellent garage

Booked in for 4 tyre changes. They were available to see me on the day, despite it being 3pm on a Saturday. It took them under half an hour to replace all the tyres and do my tracking.

Service was great, staff were friendly, they had a waiting and viewing area which included complimentary tea and coffee.

Looking at their other services they seem to be extremely good value for money in general

20 June 2026
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Reply from Farmer Autocare

Hi Robert, we appreciate you taking the time to send us your review. It's good to know that our team in Inchinnan Rd were able to get you in and back out on the road in quick time. Many thanks.

Rated 1 out of 5 stars

Awful experience

Don’t know what’s happened to this place. Staff have attitude problems, very disingenuous about your car aswell. Went to two other garages post MOT and the reasons my car failed were “ridiculous “, “petty” and “money grabbing”. Had my car in a few weeks ago for 2 tyres needing changed, all was fine until a couple days after and I came to realise they had snapped one of my tyre pressure sensors off and not bothered to say anything.

21 June 2026
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Reply from Farmer Autocare

Hi James, we are sorry to hear that you have concerns about your recent visit to our centre. We have copied your review to our Regional Manager to investigate these issues and contact you directly to discuss matters. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

I was served by Shane today .The unit…

I was served by Shane today .The unit is large with plenty of parking .I pre ordered less than a hour before I arrived as they were the only tyre installer promoting same day that actually offered it.Brilliant friendly service ,they had at least 4 walk ins while I was there and everyone got a positive service despite them clearly being mobbed over what should have been lunch.I probably have 50 plus garages local to me but I will travel back to this one.Thank you.

20 June 2026
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Reply from Farmer Autocare

Hi Denise, it's great to hear that you had such a positive experience at our centre. We will share your kind review with our team in Blairgowrie, many thanks.

Rated 5 out of 5 stars

Emergency brake repair

Late into the shop on a Saturday needing an urgent brake replacement and the guys couldnt have done more to help me out. Fantastic service as always from Farmer's.

20 June 2026
Unprompted review
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Reply from Farmer Autocare

Hello Bryan, thanks for telling us about your recent visit to our centre. We appreciate it when customers take the time to send us their feedback.

Rated 5 out of 5 stars

Neilston Road Paisley - Brian 1st Class Service

1st class service received today, Saturday. I discovered that I had a puncture just before setting off on a long and important drive. My tyre was out of stock locally but Brian at your depot in Neilston Road Paisley went above and beyond to not only to source one but ensured that it was he same type/ make as my other rear tyre. He also informed me that my two front tyres were reaching their minimum limit and he also sourced and fitted them all within 4 hours of my initial issue. Many Thanks

20 June 2026
Unprompted review
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Reply from Farmer Autocare

Hi David, it's great to hear that Brian and his team got everything organised and got you back on the road in good time. We will share your review with our team in Neilston Rd, many thanks.

Rated 5 out of 5 stars

It was easy to book an appointment…

It was easy to book an appointment online for the next day; and my car is much cooler now the refrigerant gas has been topped-up. Thank you.

20 June 2026
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Reply from Farmer Autocare

Hi Martin, thanks for reviewing our online booking process and centre customer service. We will share your feedback with the team in Strathearn Rd.

Rated 5 out of 5 stars

Work carried out on time

Work carried out on time. Friendly staff.

20 June 2026
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Reply from Farmer Autocare

Hello, we appreciate you taking the time to send us your review. It's always great to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

Great customer service

Great customer service, good availability of appointments and fairly priced for a full service and oil change. Will use again.

13 June 2026
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Reply from Farmer Autocare

Hello Rick, thanks for taking the time to send us your review. We will share your kind comments with the team in Blackhall.

Rated 5 out of 5 stars

Brian was great

Brian was great. He was reassuring explained everything in detail. Always a great service from Farmer Autocare, Neilston Road, Paisley.

19 June 2026
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Reply from Farmer Autocare

Hi Anne, it's great to hear that Brian and his team looked after you so well on your recent visit. We appreciate the feedback and will share this with the centre team, many thanks.

Rated 5 out of 5 stars

very organises

11 June 2026
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Reply from Farmer Autocare

Hello, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Inchinnan Road.

Rated 5 out of 5 stars

Very efficient and speedy job

Very efficient and speedy job. Friendly staff and easy booking process and value for money.

19 June 2026
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Reply from Farmer Autocare

Hi Patrick, thanks for telling us about your recent experience at our centre. We will share your kind remarks with our team in Kirkcaldy.

Rated 5 out of 5 stars

Good communication friendly staff

Good communication friendly staff

19 June 2026
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Reply from Farmer Autocare

Hi Kenneth, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Musselburgh.

Rated 5 out of 5 stars

Honest and reliable. Great customer service and competitive pricing.

Third time using Farmers at Musselburgh. Always courteous, prompt but above all honest. On one occasion a rival garage said I needed new tyres, took to Farmers and they advised plenty of wear left. Just left my car for its first MOT, kept in contact by phone. Any work necessary clearly explained and car ready for collection promptly. On this occasion new tyres were required and very competitive price. All staff, especially Louis, very helpful.

18 June 2026
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Reply from Farmer Autocare

Hello Debra, it's great to hear from a regular customer and good to know that our centre team look after you and gives you the best advice. We will share your review with Louis and the rest of the team in Musselburgh, many thanks.

Rated 5 out of 5 stars

Very good

Staff was great throughout the whole process.

19 June 2026
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Reply from Farmer Autocare

Hi Carla, thanks for telling us about your recent experience at our centre. We appreciate it when customers send us their feedback.

Rated 5 out of 5 stars

Very helpful and explained everything…

Very helpful and explained everything from start to finish.

19 June 2026
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Reply from Farmer Autocare

Hi Tony, thanks for taking the time to send us your review. We appreciate the feedback and will share this with the manager and his team in Corstorphine.

Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional

18 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Dylan, thanks for telling us about your recent experience at our centre. We will share your kind comments with the team in Dunfermline.

Rated 5 out of 5 stars

First time to come there yesterday and…

First time to come there yesterday and the staff was brillant and friendly

18 June 2026
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Reply from Farmer Autocare

Hi Ralph, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Corstorphine.

Rated 5 out of 5 stars

Car MOT

Was made to feel very welcome by all the staff. Taken right away. Waiting area very clean tidy with free coffee etc. Good price booked online and able to pay at the reception office.
Will not hesitate to use Farmer Autocare for any future MOT'S etc

17 June 2026
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Reply from Farmer Autocare

Hello James, We appreciate you taking the time to send us your review. It's good to know that all went well on your visit and we will share your feedback with our team in Bellshill, many thanks.

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