Farmer Autocare Reviews 

9,348
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, courteous staff, who are often described as professional and honest, making interactions pleasant. The booking process is frequently highlighted as easy and straightforward, especially when done online, contributing to a smooth overall experience. Reviewers often mention the competitive and reasonable pricing for services and completed work, providing good value. The efficiency of service is also a common theme, with quick completion times and prompt collection of vehicles. Many appreciate the clear communication and updates provided throughout the process, often without pressure for additional work, fostering trust and reliability.

What people talk about most

Service

People report positive experiences with service, often highlighting the staff as friendly, helpful, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as polite, helpful, and friendly.... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding the services to be... See more

Booking process

Users describe positive interactions with the booking process, finding it easy and simple to book... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent service, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Third time using Farmers at Musselburgh. Always courteous, prompt but above all honest. On one occasion a rival garage said I needed new tyres, took to Farmers and they advised plenty of wear left. Ju... See more

Company replied

Rated 5 out of 5 stars

Got my rear tyres fitted yesterday but one was flat this morning phoned up farmer's and they got me back in ASAP without hesitation to fix the problem. Great service from the guys at farmers from star... See more

Company replied

Rated 5 out of 5 stars

Happy with the service start to finish, booked my mot online, sent the hubby down with the car, it was in and out within the hour very pleased. Connor and the team where first class also explained ser... See more

Company replied

Rated 5 out of 5 stars

Staff were very friendly, I got my car back quicker than expected and I got £10 off because I booked a full service alongside my MOT! It was easy to book online. Really positive, straightforward exper... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.7

All reviews

(9,348)

2,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had my MOT done with them and was…

I had my MOT done with them and was advised to replace the tires as well. The service was completed quickly. I will use their services again in the future.

24 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for telling us about your recent visit to our centre. We will share your kind comments with the team in Perth.

Rated 5 out of 5 stars

Very good service from start to finish

Very good service from start to finish

29 June 2026
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Reply from Farmer Autocare

Hi David, thanks for telling us about your recent visit to our centre. We will share your kind remarks with the team in Piershill.

Rated 1 out of 5 stars

The car was booked in for air condition…

The car was booked in for air condition recharge and and I collected the car same as when it went in!
The mechanic said that he had re-gassed the car but was not sure why it was not working as it should.

There was no charge for the service on this occasion!

30 June 2026
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Reply from Farmer Autocare

Hello, we are sorry to hear that things didn't go to plan on your recent visit. We will discuss this with the centre team. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Friendly and prompt service.

Friendly and prompt service.

30 June 2026
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Reply from Farmer Autocare

Hello, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Strathearn Rd.

Rated 5 out of 5 stars

As always, brilliant!

As always, brilliant! Always helpful, supportive and most importantly honest!

30 June 2026
Unprompted review
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Reply from Farmer Autocare

Hi Brenda, we appreciate you taking the time to send us your review. It 's good to know that our team look after you so well, many thanks.

Rated 5 out of 5 stars

Quick appointment.

Appointment.
The next day appointment from farmer auto care was helpful because I was going on holiday that same day and I needed the car.

29 June 2026
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Reply from Farmer Autocare

Hi, it's great to hear that our centre team were able to get you booked in and back on the road in good time. We will share your kind comments with the team in Blackhall. Many thanks.

Rated 5 out of 5 stars

Good place for an mot.

Good place for an mot.

30 June 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent expereince at our centre. We appreciate it when customers send us their feedback.

Rated 4 out of 5 stars

Helpful most of the time

Helpful but only if the solution is easy. My car wouldn't pass MOT and they had nothing to suggest to me and wouldn't help. I realise it may not have been their speciality but I wish they could at least recommend someone. I had to travel out of Edinburgh to get my car fixed which was a pain in the neck. But at other times, for MOT and servicing they're great, flexible and without fuss. Ryan was great at advising me on which tyres to fit as well.

6 March 2026
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Reply from Farmer Autocare

Hello, thanks for taking the time to send us your review. We are not sure what problem was occurring with your vehicle that meant it was out with our expertise, but we will discuss this with the centre team. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars
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Reply from Farmer Autocare

Hi Andrew, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Hillington.

Rated 5 out of 5 stars

Brilliant service from Josh who went…

Brilliant service from Josh who went above and beyond and I trust he was looking after us

23 June 2026
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Reply from Farmer Autocare

Hi Andrew, thanks for taking the time to send us your review. We will share your kind remarks with Josh and the team in Maidencraig.

Rated 2 out of 5 stars

Found a scratch on offside rear door…

Found a scratch on offside rear door not there when I put the car in.

Booking and staff were friendly but obviously don't take care of cars.

29 June 2026
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Reply from Farmer Autocare

Hi Steve, thanks for bringing this to our attention. We have copied your review to our local management team to look into this and contact you directly.

Rated 5 out of 5 stars

A great service Brian is very welcoming…

A great service Brian is very welcoming and had my car back on the road in no time. Great service

30 June 2026
Unprompted review
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Reply from Farmer Autocare

Hello Craig, it's great to hear that Brian and his team looked after you and got you back on the road in good time. It's always good to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Seamless well organised.

30 June 2026
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Reply from Farmer Autocare

Hello, it's great to hear that everything went smoothly on your recent visit and you were back on the road in good time. We will let the team in Kirkcaldy know you were happy with the service, many thanks.

Rated 5 out of 5 stars

Great customer service and value for…

Great customer service and value for money.

30 June 2026
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Reply from Farmer Autocare

Hi Eleanor, thanks for telling us about your recent visit to our centre. We appreciate the feedback and will share this with the team in Falkirk.

Rated 5 out of 5 stars

Helpful and friendly staff

Very helpful and reasonable price, went out their way to help with repairs.

28 June 2026
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Reply from Farmer Autocare

Hello Tracey, we appreciate you taking the time to send us your review. It's always great to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

They guys were brilliant even when they…

They guys were brilliant even when they were having issues Paul know how to sort it out and get things running again

23 June 2026
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Reply from Farmer Autocare

Hi Neil, thanks for telling us about your recent experience at our centre. We will share your kind comments with Paul and his team in Inchinnan Rd.

Rated 5 out of 5 stars

My 1st visit, not the last

This was my first visit to the Dunfermline branch, I was greeted by Greig who was warm and friendly while being professional.
I was treated throughout with respect and kindness, Greig went out of his way keeping me informed at all times giving me options when necessary. There was no pushy sales which was refreshing.
I was well looked after and would highly recommend this particular garage for excellent service and competitive pricing.
Thanks very much

Susan

29 June 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hi Susan, it's great to hear that Greig and his team looked after you on your recent visit to our centre. We appreciate the feedback and will share this with the team in Dunfermline.

Rated 2 out of 5 stars

The tyre was fine and the service…

The tyre was fine and the service itself was fine. However, the person behind the counter was very rude when I dropped my car off to get its new tyre and when I came back for it.

28 June 2026
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Reply from Farmer Autocare

Hello, we are sorry to hear that your recent experience at our centre did not meet the standard of customer service we expect. We have copied your review to the Regional Manager to follow up with the centre team. Thanks for bringing this to our attention.

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