Farmer Autocare Reviews 

9,258
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,709 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being prompt, efficient, and professional, often highlighting the quick turnaround times for various jobs. The staff are frequently described as helpful, courteous, and honest, providing clear explanations and going above and beyond for customer satisfaction. Many people appreciate the competitive and fair pricing, finding the overall value for money to be excellent, and the online booking process is generally considered straightforward and easy to use. However, some customers experienced issues with the booking process, noting that online appointments were not always honored, leading to delays. A few other people also felt that the customer service was occasionally rude or lacked empathy, particularly regarding air conditioning services that did not last as expected.

What people talk about most

Service

People report positive experiences with service, often highlighting the friendly, professional, and efficient... See more

Staff

Customers had positive experiences with staff, frequently highlighting their friendliness, helpfulness, and... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and reasonable costs for... See more

Booking process

Reviewers mention positive feedback about the booking process, consistently finding it easy and simple to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting efficient communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Third time using Farmers at Musselburgh. Always courteous, prompt but above all honest. On one occasion a rival garage said I needed new tyres, took to Farmers and they advised plenty of wear left. Ju... See more

Company replied

Rated 5 out of 5 stars

Visited Farmer Autocare in Perth due to a puncture on my wife’s car. Although this resulted in a tyre replacement, the experience was totally refreshing and welcome. Darren explained what the problem... See more

Company replied

Rated 5 out of 5 stars

Happy with the service start to finish, booked my mot online, sent the hubby down with the car, it was in and out within the hour very pleased. Connor and the team where first class also explained ser... See more

Company replied

Rated 5 out of 5 stars

Arrived and was served immediately, paperwork took only a couple of minutes told I would get a call when ready. Car was completed in 20mins. Staff were very courteous and enjoyed a bit of friendly ban... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(9,258)

2,557 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service for MOT

Excellent service for MOT. Staff friendly

27 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi William, it's great to hear that all went well on your recent visit to our centre for your MOT. We will pass this on to the Falkirk team as they will appreciate the feedback, many thanks.

Rated 5 out of 5 stars

Booked online the night before

Booked online the night before, plenty availability, Friendly guy on reception at Blairgowrie branch, dropped car off early, this was not a problem, quick efficient service, contacted via text when ready to collect, competitive prices, busy garage, will definitely use again.

27 June 2026
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Reply from Farmer Autocare

Hello, thanks for reviewing our online booking process and centre customer service. We will share your kind comments with the team in Blairgowrie.

Rated 1 out of 5 stars

Booked a slot to get a tyre changed and…

Booked a slot to get a tyre changed and when I arrived I was told they probably couldn't do it today but if I left the wheel it would be done by the morning. I can't fault the centre or staff as this is a system booking issue. I would not have made the booking had I known they could not do the repair as arranged. I would suggest not allowing bookings online when the centre has no capacity to honour this.

27 June 2026
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Reply from Farmer Autocare

Hi Kevin, thanks for taking the time the tell us about your recent experience at our centre. We are sorry to hear that some aspects of your visit were not up to standard and we apologise for the inconvenience caused. It can be challenging for our centre teams handling both online bookings whilst still operating a drive in on demand service. We have copied your review to our Regional Manager to review with our centre team and our I.T. consultants. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Said it would take half an hour and it…

Said it would take half an hour and it took half an hour.

27 June 2026
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Reply from Farmer Autocare

Hi Andrew, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Kirkcaldy.

Rated 5 out of 5 stars

Good service and communication.

Good service and communication.

20 June 2026
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Reply from Farmer Autocare

Hi Paul, thanks for telling us about your recent experience at our centre. It's good to know that our team in Kirkcaldy looked after you.

Rated 5 out of 5 stars

Aircon Regas

Friendly professional service. Car was in and out in less than an hour. Air now blowing ice cold 🥶

27 June 2026
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Reply from Farmer Autocare

Hello, we appreciate you taking the time to send us your review. It's always great to get feedback from our customers and we will let the team in Bathgate know you were happy with the service. Many thanks.

Rated 5 out of 5 stars

Great staff

Great staff. Advised 2 hours, job took 2 hours. Given quote and explanation prior to handing the keys over. Delighted. Going to bring my other car for an air-conditioning refil next week. Would recommend

27 June 2026
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Reply from Farmer Autocare

Hi Lauren, it's great to hear that all went well on your recent visit and our team got you back on the road in good time. We appreciate the feedback, many thanks.

Rated 5 out of 5 stars

Staff friendly and helpful

Staff friendly and helpful

20 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello Yvette, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Dunfermline.

Rated 5 out of 5 stars

Air con re-gas

Friendly staff , clean waiting room.
Air con re-gas took longer than the one hour quoted , more like 1.5 hrs , but Billy kept me informed on progress through-out.

25 June 2026
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Reply from Farmer Autocare

Hi Andy, thanks for taking the time to send us your review. We appreciate the feedback and will share this with Billy and the team in Hillington.

Rated 5 out of 5 stars

Excellent team at Corstorphine

Excellent team at Corstorphine, very helpful and explained everything needed.

26 June 2026
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Reply from Farmer Autocare

Hi Sheila, thanks for telling us about your recent visit to our centre. We will share your kind comments with the team in Corstorphine.

Rated 5 out of 5 stars

Highly recommended.

Extremely good service.

26 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Vincent, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Dunfermline.

Rated 5 out of 5 stars

Highly Recommended

The service is plain-spoken and real. The employees are polite and knowledgeable. The costs are legitimate, explained, and realistic. I would bring my car here again, and I recommend them highly.

25 June 2026
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Reply from Farmer Autocare

Hello, thanks for taking the time to send us your review. We will share your kind comments with our team in Blackhall.

Rated 5 out of 5 stars

Great servgreat service as allwaysice as always

Great service as always, listened to what I was saying, solved problem with air con no problem, never any problems here

26 June 2026
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Reply from Farmer Autocare

Hi John, it's great to hear from a regular customer and good to know that our team in Musselburgh look after you so well. We appreciate the feedback, many thanks.

Rated 5 out of 5 stars

Excellent Service

Very pleasant staff friendly and helpful, by mistake I ordered wrong size of tyres, they sorted it for me in minutes.
Top knotch

26 June 2026
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Reply from Farmer Autocare

Hi Keith, it's good to know that our team in Hillington were able to rescue the situation and get you back on the road. We will let our centre team know you were happy with the service.

Rated 5 out of 5 stars

Broke down and they got me going again the next day.

Broke down on tuesday night and got towed to the hillington branch at 11:30pm went in the next morning to explain what had happened. The guys were brilliant, fitted me in and had the car back on the road the next day and charged me exactly what they said it would be. Brilliant guys and a mechanics you can trust. I wouldnt go anywhere else.

25 June 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hi Martin, It's great to hear that all went well on your recent visit and our team looked after you so well. It's good to get such positive feedback and we will share this with the team in Hillington, many thanks.

Rated 5 out of 5 stars

Great service on a day they were…

Great service on a day they were short-staffed

23 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Ben, thanks for telling us about your recent experience at our centre. We will share your review with the team in Neilston Rd as they will appreciate the feedback.

Rated 3 out of 5 stars

Had to go back for a couple reasons one…

Had to go back for a couple reasons one being the tyre pressure. Had to go to a friend who checked tyre pressure and put it to the right amount. I feel the boys just guessed!

23 June 2026
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Reply from Farmer Autocare

Hi Susan, thanks for taking the time to send us your feedback. We are sorry that not all aspects of your visit went as smoothly as we would all have liked. We have copied your review to the Regional Manager to follow up with the centre team.

Rated 5 out of 5 stars

Fast and cheap

25 June 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hello, we appreciate you taking the time to send us your review. It's always great to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

Amazing to deal with

Amazing to deal with . Brian was first class

25 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Barrie, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Livingston.

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