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Ezilend Reviews 2,346

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and dedication, often going above and beyond to assist with loan applications. The service is frequently described as excellent, with many highlighting the smooth, efficient, and stress-free process of securing a loan. People appreciate the clear explanations and constant updates provided throughout, making the user experience straightforward and comfortable. Reviewers also frequently mention the quick response times and the ability of the staff to find suitable solutions, often exceeding expectations.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, friendliness,... See more

Service

Clients share positive opinions on service, consistently highlighting the efficiency, professionalism, and... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting excellent communication and support... See more

User experience

Consumers find the overall user experience to be excellent, describing it as easy, smooth, and stress-free.... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

My first experience with Ezilend when I apply my car loan. It’s look simple and easy but they very professional to work with it. I feel comfortable when dealing with them especially Ash. He so profess... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Ezilend is an Australian finance broker helping customers make loans simple, fast and stress free. Whether you are looking for personal finance, business finance, car finance, bike finance, caravan finance, boat finance, truck finance, equipment finance or debt consolidation, Ezilend connects you with real loan consultants who focus on finding a loan that suits your needs, budget and circumstances. Backed by over 30 years of finance experience and a large network of lenders, Ezilend aims to make the finance process easier, more personal and less confusing. Our team provides support from application through to pre-approval and settlement, with simple quoting, remote electronic signing and a focus on clear communication. Ezilend works with customers across Australia through local finance consultants and branch locations, giving borrowers access to personalised service no matter where they are. Whether you are buying your first car, upgrading a vehicle, purchasing a boat or caravan, funding equipment for your business, or looking to consolidate debt, Ezilend is here to help make finance feel easier. Apply online or speak with your local Ezilend consultant to get started.

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Machiel was beyond amazing

Machiel was beyond amazing, he took the leg work out and had everything approved in less the 24hrs, thank you Machiel for making it possible to get my own Christmas present😊

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Machiel was very professional

Machiel was very professional and prompt with providing information and advice. He took the time to ensure the process was seamless from start to finish. Highly recommend his services.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Smooth Process!

Excellent Service and Smooth Process!

I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were professional, friendly, and always kept me updated throughout the process. They took the time to explain everything clearly and found the best deal that suited my needs.

I couldn’t be happier with the service — highly recommend them to anyone looking for a reliable and efficient broker! Thanks mate

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Michael again!

This is the third time I’ve engaged Michael for a personal loan and once again the whole process was fast and pain free. I cannot recommend him highly enough. Thanks again Michael.

11 December 2025
Rated 5 out of 5 stars

RELIABLE & FAST 🤩

One word, CINDY 👏🏽 She made the whole process smooth sailing and made sure I was taken care of from start to finish. Cindy honestly was the best, she made me feel comfortable throughout the whole process 🫶🏽

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Cindy!

Cindy was fantastic in helping me to get the finance I needed for my vehicle. She made everything super easy, and made sure to keep me updated through the process.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Awesome

We have been dealing with Katica for many years and wouldn’t go anywhere else.
Her dedication and experience is second to none,she really goes above and beyond.
Cheers Andy and Lynne

1 December 2025
Rated 5 out of 5 stars

Fast and easy staff!

This is the first time I’ve ever done any kind of Loan or financing but I can tell you (Machiel who was our consultant) from Ezilend made everything very easy and comfortable to understand we started the process on a Friday afternoon and by Thursday afternoon the following week we were approved and ready to pick up our new car, I am more than happy with the services they provided and I would highly recommend them to other people, especially if it’s their first time! Much appreciate you Machiel. Thanks again!

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Disgusting interest rates. Liars. Do not recommend this company.

28 November 2025
Unprompted review
Ezilend logo

Reply from Ezilend

At Ezilend we are proud to have a range of over 35 lenders in order to find the best approval for our clients. Loan approval interest rates vary from lender to lender depending on an applicant's profile and credit history. Whilst we strive to provide the best loans at the best rates and present those offers to our clients, there are some instances where our customers expectation cannot be met.

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