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Ezilend Reviews 2,341

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized and efficient approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the process is often stress-free and easy to understand. Many consumers express gratitude for the clear explanations and constant updates received throughout their journey.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being helpful, professional, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and... See more

User experience

People report positive experiences with user experience. Customers consistently describe the process as easy,... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the promptness of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Ezilend is an Australian finance broker helping customers make loans simple, fast and stress free. Whether you are looking for personal finance, business finance, car finance, bike finance, caravan finance, boat finance, truck finance, equipment finance or debt consolidation, Ezilend connects you with real loan consultants who focus on finding a loan that suits your needs, budget and circumstances. Backed by over 30 years of finance experience and a large network of lenders, Ezilend aims to make the finance process easier, more personal and less confusing. Our team provides support from application through to pre-approval and settlement, with simple quoting, remote electronic signing and a focus on clear communication. Ezilend works with customers across Australia through local finance consultants and branch locations, giving borrowers access to personalised service no matter where they are. Whether you are buying your first car, upgrading a vehicle, purchasing a boat or caravan, funding equipment for your business, or looking to consolidate debt, Ezilend is here to help make finance feel easier. Apply online or speak with your local Ezilend consultant to get started.

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Above expectations.

Ruby and Ollie made The whole process of applying for my car loan easy. I didn’t think I would be approved when I applied but I needn’t have worried. Everything went smoothly and I pick up my new car next week.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

My broker Machiel was so easy to work…

My broker Machiel was so easy to work with. For my first loan ever I thought it would be beyond me but Machiel was clear, easy to speak with and didnt waste time getting me the best deal. Now I'm driving my new car and so super happy. Thank you!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Machiel. Extremely helpful and knowledgeable.

Machiel was extremely helpful and took the worry out of trying to find a suitable loan. His professionalism, friendliness, knowledge and personality made dealing with him a pleasure. I would highly recommend talking to Machiel for any loan queries that you may have. I cannot express how grateful I am to have someone like Machiel to help and support me through this process.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, Jon worked seamlessly with my broker. Very approachable, sense of humour and ver professional. I will highly recommend him 😊

11 November 2025
Rated 5 out of 5 stars

Fantastic service

Alex was wonderful! Saved me so much time comparing lenders, was really knowledgeable, helpful and proactive throughout the process. I got a great rate, finance that matched my needs and even saved money with my insurance. Highly recommend!

10 November 2025
Rated 5 out of 5 stars

This guy was absolutely awesome

This guy was absolutely awesome. Help me out straight away. Had a loan within one hour very friendly and very relatable. Will definitely be using him again. Great job keep it up and thanks for letting me enjoy the loan for the KTM Duke 1300 cheers

8 November 2025

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