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Ezilend Reviews 2,342

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and dedication, often going above and beyond to assist with loan applications. The service is frequently described as excellent, with many highlighting the smooth, efficient, and stress-free process of securing a loan. People appreciate the clear explanations and constant updates provided throughout, making the user experience straightforward and comfortable. Reviewers also frequently mention the quick response times and the ability of the staff to find suitable solutions, often exceeding expectations.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, friendliness,... See more

Service

Clients share positive opinions on service, consistently highlighting the efficiency, professionalism, and... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting excellent communication and support... See more

User experience

Consumers find the overall user experience to be excellent, describing it as easy, smooth, and stress-free.... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

My first experience with Ezilend when I apply my car loan. It’s look simple and easy but they very professional to work with it. I feel comfortable when dealing with them especially Ash. He so profess... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Ezilend is an Australian finance broker helping customers make loans simple, fast and stress free. Whether you are looking for personal finance, business finance, car finance, bike finance, caravan finance, boat finance, truck finance, equipment finance or debt consolidation, Ezilend connects you with real loan consultants who focus on finding a loan that suits your needs, budget and circumstances. Backed by over 30 years of finance experience and a large network of lenders, Ezilend aims to make the finance process easier, more personal and less confusing. Our team provides support from application through to pre-approval and settlement, with simple quoting, remote electronic signing and a focus on clear communication. Ezilend works with customers across Australia through local finance consultants and branch locations, giving borrowers access to personalised service no matter where they are. Whether you are buying your first car, upgrading a vehicle, purchasing a boat or caravan, funding equipment for your business, or looking to consolidate debt, Ezilend is here to help make finance feel easier. Apply online or speak with your local Ezilend consultant to get started.

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The Service was great

The Service was great. The person in charge of my application was very helpful and prompt with replies and answers to my questions. Best experience I’ve received by far!

1 February 2026
Rated 5 out of 5 stars

100% Reccomended

Adam made the process an absolute breeze and got me a very competitive deal. He adhered to my needs and went above and beyond

1 February 2026
Rated 5 out of 5 stars

Excellent service from Ezilend Cairns

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Even managed to sort out insurance on our new vehicle at a great premium! Highly recommend Machiel and the team at Ezilend!

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Machiel Malan is an absolute legend!

Machiel Malan is an absolute legend!
From start to finish, everything was explained thoroughly in detail.
He is quick, efficient and very easy deal with. He beat multiple other brokers without breaking a sweat.
I'll be back again in the future for sure, cheers 🍻

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Great to deal with

Great to deal with, very knowledgable and keen to help people. I would definitely recommend ezilend to my friends and family.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Prompt and Professional

My experience with Ezilend was so prompt and professional. I cannot speak more highly of my dealing with Alex who was fantastic, he listened to my needs and came up with options that gave me the much needed solution I was looking for. I will be using this service again within the next 3-4 months, and I will be referring friends and colleagues to Ezilend.

16 January 2026
Rated 5 out of 5 stars

I had a great experience with Machiel…

I had a great experience with Machiel at Ezilend he got an approval for me and I finally have a car, that I’ve been needing for a long time now! I wouldn’t have got it without his help so grateful and appreciate his service!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Machiel

Machiel, was awesome, he replies quickly and and explained everything very clearly, also super fast service.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy process no stress at all.

Easy process not stressful at all. Machiel Malan @ Ezilend made the whole process easy. I absolutely 💯 can say that I recommend Machiel.
He took the time to explain everything clearly and found the best deal that suited what I wanted. He also gave me some good advice for the future. I will definitely be back when I need another loan. So easy a huge weight of my mind I can now travel to see my grandchildren in a car that I wanted .

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Machiel was beyond amazing

Machiel was beyond amazing, he took the leg work out and had everything approved in less the 24hrs, thank you Machiel for making it possible to get my own Christmas present😊

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Machiel was very professional

Machiel was very professional and prompt with providing information and advice. He took the time to ensure the process was seamless from start to finish. Highly recommend his services.

22 December 2025
Unprompted review

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