Great overall experience especially when compared to other online auto parts stores. Lots of good deals from open box items and everything ships fast. Vip membership has paid for itself with all the f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My latest purchase was exceptionally easy. The price was comparable to other sources, but what made it special was how easy it was to order, price adjusted for military discount, and free shipping.... See more
Working with Mike on several items for my 2020 Tundra TRD Pro 4x4 has been a pleasure. He is very knowledgeable and provides great recommendations. He is always ready to answer any questions and his s... See more
Customer service goes a long way, and y'all are the best out there, always have the parts needed and if not y'all go out of your way to find them..... Extreme terrain customer for life.
Company details
Information provided by various external sources
We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain
Contact info
Lee Boulevard 7, 19355, Malvern, United States
- extremeterrain.com
4.1
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Site is easy to navigate,we will see if…
Site is easy to navigate,we will see if I get in the time frame that was gave to me.
13 June 2026
Unprompted review
So disappointed no install guide cutumer support not much help
Thought it was a great fit for my Ford Bronco to be able to carry a River Smith fly rod holder.
The box came with the rails in 20 parts and no installation guide so there’s loose parts of Baha with screws and no installation. Very discipline.!
13 June 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Mark, Thank you for taking the time to share you recent service experience with us. We are sorry to hear that you did not receive an install guide with your recent order. We would like to see if we can assist you with this situation, but we were unable to locate an order with the information shared in your review. If you could please email your order information to Satisfaction@ExtremeTerrain.com and include a copy of this review for context, we will be happy to see how we can resolve this issue for you.
If you have any questions or concerns, please contact us,
Thank you,
Amy
Unexpected order delay
Please do a better job of letting customers know when a product is back ordered or out of stock “prior” to a customer placing an order. An informed customer is a loyal customer..
13 June 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Q,
Thank you for taking the time to share your experience with ExtremeTerrain. We do apologize if you were not made aware of a delay in your order being shipped to you. We would like to review your order, but we were unable to locate an order with the information shared in your review.
If you could please send your order information to Satisfaction@ExtremeTerrain.com and once we receive this information we will be happy to review your order and see how we can assist you.
If you have any additional questions or concerns, please contact us and we will be happy to assist you,
Thank you,
Amy
Don't like getting two emails a day…
Don't like getting two emails a day showing products I have already browsed on your website and rejected by not buying them. I would like to see new products or items that I haven't seen in my email box.
12 June 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Jerry,
Thank you for sharing your feedback with ExtremeTerrain regarding the marketing emails that you are receiving. We do apologize as we know it can be frustrating to receive multiple emails.
I was unable to review your order with the information shared in your review. But if you would like to unsubscribe from our marketing emails, you can go to the bottom of one of the emails and there should be a link to Unsubscribe. You can also send an email to Satisfaction@ExtremeTerrain.com and please include your order information and a copy of this review. Once we receive this information we will unsubscribe you.
If you have items in a dream or build list, you will need to remove them from the list to stop receiving emails for those specific items.
If you have any questions please contact us and we will be happy to assist you.
Thank you,
Amy
I have recently purchased accessories…
I have recently purchased accessories for my wrangler and decided to return some merchandise. The return process was 100% right on. Very helpful with instructions.
12 June 2026
Unprompted review
I always shop with Extremeterrain.com
I always shop with Extremeterrain.com, best site for all my Jeep needs.
11 June 2026
Unprompted review
My salesman Mike A
My salesman Mike A. Was phenomenal!!! He answered all my questions and was extremely knowledgeable in what would work best for me. He did not pressure sale, and that sold me . He explained numerous products I asked about, was prompt on returning my calls, and was very polite ! I will definitely do business here again !! Our seats came in today and have already been installed , I am extremely satisfied. Thank you for having a great team and quick shipping !
8 June 2026
Unprompted review
I have had a very positive experience…
I have had a very positive experience dealing with Extreme Terrain! Their customer service was outstanding (specifically my help from Ashley C.), and shipping was super fast!! I will most definitely use them for all my Jeep purchases!!
11 June 2026
Unprompted review
All orders I've placed have been…
All orders I've placed have been excellent on ordering, shipping, tracking, all have been great replying to questions, technical support is very helpful. BUT,,this time shipping seems to have issues. Nowhere was there notification that the second half of delivery had to be signed for.
Now I'm forsed to waste a whole day waiting for second try at delivery from a non FedEx (contracted) driver that didn't even knock. Stuck sticker and left. FedEx has been impossible to communicate with. Not happy.
11 June 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Andrew,
Thank you for your recent order and for taking the time to share your experience with us. We are sorry to hear that you had to take time to wait for FedEx to deliver the front shocks that you recently ordered from ExtremeTerrain.
We normally do not require a signature unless it is an item like Supercharger. These shocks shipped to you from the manufacturer and unfortunately they were the ones who noted that a signature was required. We are unable to know ahead of time if the item would require a signature, unless it is a freight or high dollar item.
We do understand that this was a frustrating inconvenience for you and due to this situation, we issued a credit to your ExtremeTerrain account. This credit can be used on a future order and is valid until 9/30/2026.
IF you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Easy to order
Easy to order, super helpful, good pricing, quick delivery!!
8 June 2026
Unprompted review
Extreme Terrain
Hi, thanks a lot for the service. Fast shipment, hope everything will arrive in order
5 June 2026
Unprompted review
Easy to find what I needed and was in…
Easy to find what I needed and was in stock
9 June 2026
Unprompted review
Ordered a bra for my Jeep Wrangler
Ordered a bra for my Jeep Wrangler. Took 2 weeks to arrive. Missing a small plastic hook for straps. Spoke to customer service a couple of times, sent pictures of missing part. Two more weeks and have yet to get feedback on replacement part or return package. They say they are awaiting response from manufacturer. Ridiculous customer service!
9 June 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Malcolm,
Thank you for taking the time to share your feedback with Extreme Terrain. We are sorry to hear about the issues you experienced with you recent order for the Covercraft LeBra Custom Front End Cover (18-26 Jeep Wrangler JL; 20-26 Jeep Gladiator JT),
We reviewed your order and we do see that your order was placed on 5/20/2026 and the original get it by date was noted as 6/2-6/3. We show the item was delivered on 5/31.
We do apologize that you were missing components for the cover. We did receive your hardware request and on 6/9, we show our team sent an email to you confirming that the manufacturer was shipping the missing components to you. We can understand the frustration when parts are missing from your order and we do appreciate your patience while we resolved this issue for you.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
The sales rep
The sales rep, Mike was very good and listened to what I was asking and did not try to influnance my decision after talking about different bumpers that I was looking at and explaining the specs on each one as he had to go to the mfg to get what I wanted.
6 June 2026
Unprompted review
GREAT TECH SUPPORT IF NEEDED
THEY HAVE ALMOST EVERYTHING YOU NEED FOR YOUR JEEP! QUALITY PARTS AND ACCESSORIES AT AFFORDABE PRICES!
8 June 2026
Unprompted review
Returning Customer
Ive been a customer before and never have had a bad experience in dealing with the sales guys from ExtremeTerrain .. The products have never let me down that I have purchased from them.
6 June 2026
Unprompted review
Always great products
Always great products, very helpful if I have questions highly recommend
7 June 2026
Unprompted review
I really want to buy from you guys
I really want to buy from you guys. Having made that statement I understand that at times we have bad or difficult days. We must understand that those who give yall money, you can't be condescending or behave in a disrespectful manner. If you don't like answering a phone get a different position. I don't mind paying 20% more than what I could buy on onlin, much cheaper.. The value of dealing with professionals and knowing the part is what is advertised is worth the money. I don't deserve to be spoken down too, no one does. Let's build a Jeep Grand Cherokee and let's have fun and cut up and enjoy the adventure. You guys have everything I need to drive the "One" . Yall may think I'm crazy, I have paperwork saying exactly that. I am about to take some great pictures. I need my Jeep to get there and back. Don't be mad when I call, I'm just working on it and I need some help. Airborne!
5 June 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.