Great overall experience especially when compared to other online auto parts stores. Lots of good deals from open box items and everything ships fast. Vip membership has paid for itself with all the f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My latest purchase was exceptionally easy. The price was comparable to other sources, but what made it special was how easy it was to order, price adjusted for military discount, and free shipping.... See more
Working with Mike on several items for my 2020 Tundra TRD Pro 4x4 has been a pleasure. He is very knowledgeable and provides great recommendations. He is always ready to answer any questions and his s... See more
Customer service goes a long way, and y'all are the best out there, always have the parts needed and if not y'all go out of your way to find them..... Extreme terrain customer for life.
Company details
Information provided by various external sources
We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain
Contact info
Lee Boulevard 7, 19355, Malvern, United States
- extremeterrain.com
4.1
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, prompt response to my questions.
1 June 2026
Unprompted review
Fast shipping and good open box deals
Great overall experience especially when compared to other online auto parts stores. Lots of good deals from open box items and everything ships fast. Vip membership has paid for itself with all the free shipping. To compare, I ordered a part from a different site on 5/27; it’s 6/3 and it’s scheduled to arrive 6/5. I even paid for FedEx 2 day shipping! Compared to other sites extreme terrain is way better!
3 June 2026
Unprompted review
I got what I needed and more.
2 June 2026
Unprompted review
Great products, fast shipping
Great products and easy installation. Fast shipping, good customer service
1 June 2026
Unprompted review
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! If you want fast and reliable service DO NOT use this company. Their customer support team is non existent and unable to communicate or solve order issues. They take your money and DO NOT deliver as promised. The worst example of online retail I have ever experienced!
1 June 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Jeffrey Michael,
Thank you for your email and for taking the time to share your feedback with Extreme Terrain. We are sorry to hear that you are not satisfied with the service that you recently received and we would like the opportunity to review the situation to see if we can assist you.
We were unable to confirm your order with the information shared in your review. If you could kindly send your order information and copy of this review, for context, to Satisfaction@ExtremeTerrain.com, we will be happy to review your concerns.
Thank you,
Amy
First order big delay and…
First order big delay and representative said it was being shipped back to vendor.
Ordered another part but the website's prefilled address was wrong. Canceled order and got confirmation. Re-ordered for 1 day shipping. Order put on hold.
29 May 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Josh,
Thank you for taking a moment to share your feedback with ExtremeTerrain regarding your recent experience. We do apologize for the issues that you experienced. We would like to review your order to see how we can resolve these issues.
We were unable to locate an order with the information shared in your review. If you could please email your order information and a copy of this review for context to Satisfaction@ExtremeTerrain.com. Once we receive this email we will be happy to see how we can assist you.
Thank you,
Amy
Missing parts.
Best top did not come with front bow as described and shown in description.
5 May 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Brenton,
Thank you for taking the time to share your feedback with ExtremeTerrain regarding your recent order.
We tried to locate your order, but we were unable to locate it with the information shared in your review. If you could kindly email your order information to Satisfaction@ExtremeTerrain.com and also please add a copy of this review for context.
Once we receive this information we will review your concerns and see how we can assist you.
Thank you,
Amy
I ordered specific items to repair my jeep and received something completely different
I ordered specific items to repair my jeep well in advance of my son leaving for college. Instead of the fender parts I ordered, I received a fan shroud. When I contacted customer service they stated the right part would be shipped to me and arrive in two days. This did not happen and now the vehicle is off to college with a missing fender. This company has serious problems with quality control and is not trustworthy, if you need the right part, shop elsewhere!
28 May 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Brian,
Thank you for your order and for taking the time to share your feedback with ExtremeTerrain.
We were disappointed to hear that you placed an order for the Fender Flare Brace, but received a fan shroud instead. I can understand that frustration you experienced and I do apologize for the inconvenience this issue caused both you and your son. We work hard to have orders shipped both quickly and correctly to our customers, and we fell short of our goal and more importantly your expectations with this order.
We show that the replacement shipped out and it shows it was delivered on 5/31.
Due to this situation, we issued a credit to your ExtremeTerrain account. This credit can be used on a future order and is valid until 9/30/2026.
If you have any questions or concerns, please contact us and we will be happy to assist you,
Thank you,
Amy
Excellent and knowledgeable sales agent…
Excellent and knowledgeable sales agent Brady took the time to discuss my concerns and gave me great advice. He deserves a huge raise in pay !!!
28 May 2026
Unprompted review
Knowledgeable customer service
Knowledgeable customer service, awesome financing options, products are as described, excellent packaging to protect the products, and fast shipping.
28 May 2026
Unprompted review
Just put on my Jeep and they fit and…
Just put on my Jeep and they fit and look great. Extra thick feel too so very comfortable. Wish it had the armrest included which I saw is on the same site. Now going to order that so hope to find a discount coupon!
29 May 2026
Unprompted review
Needed help on part
Weren’t sure which part to order so contacted tech service. The rep was very knowledgeable and helped us pick the right part for our jeep. He was professional and very pleasant to deal with.
26 May 2026
Unprompted review
very informative with good service and…
very informative with good service and price
27 May 2026
Unprompted review
Easy to navigate the website to find…
Easy to navigate the website to find what I need and want. I love the video installation tutorial’s , they are extremely helpful.
23 May 2026
Unprompted review
Roger K
Roger K. made my online shopping easy and satisfying.
Great customer service and guidance. I’m definitely shopping again.
21 May 2026
Unprompted review
Navigation on site is very easy.
24 May 2026
Unprompted review
Easy
Easy, clear, great install information, fair price.
After following the directions to receive Military discount, getting verified, did not see a place to use.
Hoping the install is as easy as the purchase. Thank you.
22 May 2026
Unprompted review
I’m impressed
I’m impressed! Fastest shipping. Their Jeep parts competitor (QT) hasn’t even shipped the item yet and I ordered them at the same time. I’ll definitely be ordering from extreme terrain again.
22 May 2026
Unprompted review
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