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Review summary
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Everything that I needed to know was that explained clearly & concisely. I was given a clear understanding of the research carried regarding our location and what properties we sold recently. Due to y... See more
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Faela was very friendly and professional. Gave some good, interesting advise. We will be looking to go ahead and use her services in due course. Only down side was trying to see information on a phone... See more
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Nick thoroughly explained why we are not reaching the right audience to sell our house. He gave some really good advice and we could see the benefits of placing our house on the market using both dome... See more
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Company details
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Do you want to sell your house — and not just be on the market? Proudly built upon great service, great success and no sale no fee – by choosing the Express Estate Agency, you will benefit from a very progressive, forward-thinking, proactive and nationwide Estate Agent that offers enormous advertising for your property, a 24/7 Enquiry Line and only deals with buyers in a position to proceed. We can help everyone and selling your home doesn't need to be a long, drawn-out and painful experience. Whether you are just wanting to sell, and don't want the trauma of 6-12+ months on the market, (with endless viewers who may simply be wasting your time), or if you are in need of a faster sale, we have the solution that will suit your needs.
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4.5
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 48 hours
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We engaged Express for the sale of our…
We engaged Express for the sale of our house June 2026 based on a previous purchase we'd made via them. And happy we did. The agents are switched on, responsive and supportive. Particularly we had good relationships with Georgia Corrigan and James Latham. We had a very speedy sale, and were delighted with the whole process. Georgia called us and kept us up to date and conveyed messaging professionally and efficiently. We would not hesitate to recommend Express, based on excellent customer experiences. Well done all.
29 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your wonderful review and for taking the time to share your experience Caroline.
We’re delighted to hear that you chose Express again following your previous purchase with us, and we’re so pleased that we were able to provide the level of service you expected. Georgia and James will be thrilled to hear your kind words, and especially that their communication, support, and professionalism helped make the process such a positive experience for you.
It was a pleasure assisting you with the sale of your home, and we truly appreciate your recommendation. Thank you again for placing your trust in us, and we wish you all the very best for the future.
Best Wishes,
Jess 🏠
Very impressionable young lady
Very impressionable young lady. Answered all my questions/concerns with confidence & am looking forward to working with this company.
13 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your review Lacey. We really appreciate your kind words and look forward to supporting you throughout your property journey.
Best Wishes,
Sam 🏠
Daisy was polite and informative.
Daisy was polite and informative.
I havent made up my mind yet but im happy with the call and the pitch
13 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review Matthew. We're pleased to hear that you found Daisy polite, informative, and helpful.
We understand that it's an important decision, and there's no pressure to decide straight away. Whenever you're ready, Daisy and the team will be here to answer any questions and help however we can.
Thank you again for your kind feedback.
Jess 🏠
Amy was very patient with me and…
Amy was very patient with me and explained most of what your company might well be able to do to help us sell our house. She was very clear about the avoiding a cash sale,
Excellent. I will be contacting her shortly with our decision.
10 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your wonderful review Lois. We're delighted to hear that Amy took the time to explain your options clearly and that you found her advice helpful.
Amy will be so pleased to know that her patience, clear communication, and guidance made a positive impression.
We look forward to hearing from you when you've made your decision and would be delighted to help you on your property journey.
Thank you again for your kind feedback,
Sam 🏠
Useful advice offered
I spoke with Ben who gave some useful advice regarding more effective marketing of my property.
10 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your kind feedback Keith. We're delighted to hear that you found the advice helpful.
Ben was pleased to have the opportunity to discuss your property with you and offer some guidance. We hope the advice proves valuable, and if there's anything else we can help with, please don't hesitate to get in touch.
Wishing you all the very best with your property.
Jess 🏠
Polite and always able to contact
Polite and always able to contact. Olivia would chase both solicitors
3 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your lovely review Amy. Olivia says it was a real pleasure to assist you in buying your new home, we're delighted that we could be part of such an exciting milestone.
Thank you for placing your trust in us throughout the process. We wish you every happiness in your new home.
All the very best for this exciting new chapter!
Jess 🏠
Reply from Express Estate Agency
Thank you for your review. We're delighted to hear you found our team knowledgeable. Providing expert advice and guidance is something we pride ourselves on, so your feedback means a great deal to us.
Best Wishes,
Liv 🏠
Stacey explained everything clearly and…
Stacey explained everything clearly and precisely...I must admit she did sell it to me...wish I'd heard of you sooner...tks CW..
9 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your review Mr Williams.
We're delighted to hear that Stacey explained everything so clearly and made such a positive impression. It's lovely to know you felt confident in choosing us, and hearing you wish you'd found us sooner really means a lot.
We'll be sure to pass your kind words on to Stacey.
Best Wishes,
Jess 🏠
Very proactive and consistent
Very proactive and consistently supportive throughout the process so far. Communication was clear, timely, and reassuring, and they handled everything quietly and efficiently without adding any stress. I didn’t give a full five stars only because it’s always nice to put a face to the person you’re working with, but overall the service has been excellent and genuinely appreciated. Thanks Luke Express 👍
9 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your wonderful review Diane and for taking the time to share your experience. We’re delighted to hear that Luke has provided such proactive, supportive, and reassuring service throughout the process.
Clear communication and making things as smooth and stress-free as possible are really important to us, so it’s wonderful to know this has been your experience.
We’ll be sure to pass your kind words on to Luke. Thank you again for your lovely feedback, and we’re pleased to have been able to support you.
Best Wishes,
Liv 🏠
Total support
The care and consideration we were given by Olivia Bains, she was caring, polite and understanding when the going got tough. She always went the extra mile without being pushed. She is an asset to the company, without her we would have folded.
16 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your wonderful review Victoria. We’re delighted to hear how much care and support Olivia provided throughout your experience.
Olivia always strives to go above and beyond for our customers, and it’s fantastic to hear that her kindness, understanding and dedication made such a difference during what sounds like a challenging time.
We have shared your lovely feedback with her — she’s thrilled to know how much her efforts were appreciated.
Thank you again for taking the time to leave such a thoughtful review.
Wishing you all the best,
Jess 🏠
Much appreciated for all the…
Much appreciated for all the information discussed. I have just one request , the service charge (1.5%) appears to be slightly higher compared to other real estate agents. Would be grateful if you could kindly review/Negociate the service charge once more.
7 July 2026
Unprompted review
My property got viewings as promised…
My property got viewings as promised and was only on for a few months and sold as promised for the middle of the range of 2 figures and received feedback on these and updates from sales progression while going through the sale but if it meant I would have to go with their solicitors I would go with another estate agent as no stress with sale and viewings but trying to get someone to return your call or even answer your call no way
6 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your lovely review Susan. We’re delighted we were able to successfully sell your property and achieve a sale price within the expected range. It’s great to hear that you were pleased with the level of viewings, the regular feedback following each appointment, and the updates you received from our Sales Progression team throughout the process.
We’re sorry to hear that the communication from the solicitors did not meet your expectations. The solicitors are a separate independent firm, and customers are always welcome to use a conveyancer of their choice.
We really appreciate your kind comments about our service and are grateful that you chose us to market your home. We wish you all the very best in your new chapter.
Best Wishes,
Sam 🏠
They are able to answer all my…
They are able to answer all my questions no matter how many times I asked
6 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your kind words Ogochukwu. We’re delighted to hear that the team was able to answer all your questions and support you throughout the process.
We’re pleased we were able to get everything agreed for you and move things forward successfully with your house purchase.
We will be sure to pass on your kind words to the team. We really appreciate your feedback.
Best Wishes,
Jess 🏠
Everyone was extremely helpful and kept…
Everyone was extremely helpful and kept us informed at every stage. Very pleased.
6 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your fantastic review! We’re delighted to hear that the team was extremely helpful and kept you well informed at every stage.
We really appreciate your kind feedback and are very pleased you had a positive experience.
Best Wishes,
Liv 🏠
Bad experience with ExpressAgent…
I had good experience with ExpressAgent last year, however this year has been frustrating. Looks like they are making no efforts at all - I had only two potential buyers in months!! Be aware - they don’t always sell in promised timeframe.
1 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your feedback. We're pleased you had a positive experience with us previously, but we're sorry to hear your recent experience hasn't met your expectations.
We understand how frustrating it can be when a sale takes longer than hoped.While we always work hard to achieve a sale as quickly as possible, timescales can be influenced by market conditions and buyer demand, which can vary throughout the year.
We do of course remain committed to securing the right buyer for your property and look forward to continuing to support you throughout your sale.
Best Wishes,
Sam 🏠
Alex was very good…
Alex was very knowledgeable about the situation eith our property and similar ones in the area.
He answered our questions well and put no pressure on us at all which was very welcome as we need time to consider what to do next. Would recommend him.
3 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for taking the time to a lovely review Neil. We're so pleased to hear that you found Alex knowledgeable about both your property and the local market, and that all of your questions were answered clearly.
We believe it's important to give our clients the information they need without any pressure, so it's wonderful to know you felt comfortable taking the time to consider your options.
Thank you for your recommendation, and if we can help further when you're ready, we'll be delighted to assist.
Best Wishes,
Liv 🏠
very pleasant and knowledgeable person…
very pleasant and knowledgeable person to speak to
3 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your wonderful review. We're delighted to hear that you found our team pleasant and knowledgeable to speak to.
We really appreciate your kind feedback and are always here if you need any further assistance. Thanks again for taking the time to share your experience!
Best Wishes,
Liv 🏠
a good start from Scott who was clear…
a good start from Scott who was clear and honest.
2 July 2026
Unprompted review
Reply from Express Estate Agency
Many thanks for your review Marc. We’re pleased to hear Scott was clear and honest. We appreciate you taking the time to share your feedback.
Best Wishes,
Liv 🏠
Very informative and fair in his…
Very informative and fair in his comments. Not too pushy and prepared to take time to understand my expectations .
1 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review Caroline.
We're so pleased to hear that you found the advice informative and fair. Taking the time to understand each client's expectations and ensuring they feel comfortable throughout the process is something we genuinely value.
We appreciate your feedback.
Best Wishes,
Sam 🏠
Jamie explained everything clearly in a…
Jamie explained everything clearly in a friendly, professional and knowledgeable manner. Thank you
30 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your wonderful review Catherine.
We're delighted to hear that Jamie explained everything clearly and provided a friendly, professional, and knowledgeable experience. Your kind words mean a lot, and we'll be sure to pass your feedback on to Jamie.
We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
Sam 🏠
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