Jess was clear and concise in explaining why, what and how Express can provide a 30 day sale service. She answered questions in plain English which is helpful. She had done her homework and applied it... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Ryan Dillon was a great support to us in purchasing our first home. His communication was excellent in helping us make an offer on the house. Thank you very much and if we are ever in a position where... See more
Company replied
Faela was very friendly and professional. Gave some good, interesting advise. We will be looking to go ahead and use her services in due course. Only down side was trying to see information on a phone... See more
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Everything that I needed to know was that explained clearly & concisely. I was given a clear understanding of the research carried regarding our location and what properties we sold recently. Due to y... See more
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Company details
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Do you want to sell your house — and not just be on the market? Proudly built upon great service, great success and no sale no fee – by choosing the Express Estate Agency, you will benefit from a very progressive, forward-thinking, proactive and nationwide Estate Agent that offers enormous advertising for your property, a 24/7 Enquiry Line and only deals with buyers in a position to proceed. We can help everyone and selling your home doesn't need to be a long, drawn-out and painful experience. Whether you are just wanting to sell, and don't want the trauma of 6-12+ months on the market, (with endless viewers who may simply be wasting your time), or if you are in need of a faster sale, we have the solution that will suit your needs.
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4.4
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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Georgia was excellent!!
Georgia was excellent. She kept me up to date without me having to chase her for information. I have been totally happy with this estate agents from start to finish. Excellent service!!
16 October 2026
Unprompted review
Express EA After Sales Team
Once the price was agreed, Olivia took over and was outstanding throughout. She kept me updated, chased answers to queries and worked tirelessly to keep the sale moving. Without her persistence, I honestly think we would still be another month away from completion. I couldn’t recommend her highly enough.
16 October 2026
Unprompted review
Excellent service and support
My late father’s house had been on the market for nearly two years with other agencies. Nik Barlow (Express) assured me he could sell the property in 4 weeks, and he did. The support afterwards from Olivia Baynes was fantastic. Can’t fault the service or communication.
15 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your lovely review Glyn and for taking the time to share your feedback.
We’re delighted that we were able to achieve a successful sale within four weeks after such a long time on the market. We understand that selling a late family member’s home can be an emotional experience, so it’s lovely to hear that you felt supported throughout the process from both Olivia and Nik, we will of course pass on your kind feedback to them.
Thank you for putting your trust in us, we really appreciate it and wish you all the best for the future.
Jess 🏠
Our sale fell through
Our sale fell through - 2 weeks later I still haven’t heard a peep from them apart from a text suggesting we reduce the price again! Very disappointing especially when 90 days ago they were confident they could sell our house in 30 days!!
25 September 2026
Unprompted review
Reply from Express Estate Agency
Thanks for your feedback Ginny. We’re sorry to hear how disappointed you’ve been and understand your frustration following the sale falling through. We have been trying to contact you and made another attempt today, as we’d really like to discuss the situation and agree on the best way forward. We apologise if you’ve felt unsupported and hope to speak with you soon.
Best wishes,
Jess 🏠
Very helpful and understanding toour…
Very helpful and understanding to our situation.
14 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your kind feedback Horace. We’re so pleased we could offer the support and understanding you needed. We appreciate you taking the time to leave us a review.
Best wishes,
Liv 🏠
Kept in the loop
Olivia called each Monday or Tuesday to update on people viewing over the weekend.. she has her finger on the pulse of selling especially when the potential buyers keep stalling
13 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your lovely review Alison.
We’re delighted to hear you’ve been happy with the service so far. Keeping you informed and supported throughout the selling process is so important to us, and we’ll be sure to pass your kind words on to Olivia.
Congratulations on your sale!
Jess 🏠
Pleasantly surprised at how a big…
Pleasantly surprised at how a big company can make you feel important. James is super professional & gave me no pressure but clear help to get the house over the line. Very impressed
13 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you for such lovely feedback Anna.
We're delighted to hear that James made you feel supported throughout the process, with the right advice and guidance without any pressure and managed to get the house sale over the line! We’ll be sure to pass on your kind words to James.
Wishing you all the best wishes,
Liv 🏠
Jamie made me feel confident that…
Jamie made me feel confident that everything will be done to sell my apartment
12 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your review Norman. We’re delighted to hear your feedback and will pass on your kind words to Jamie.
Best wishes,
Liv 🏠
Outstanding Service
Joe was kind and considerate from the start. He kept me informed all the way and explained everything clearly throughout the process of selling my mum’s house. He was quick to respond when I left messages and answered any questions clearly. He made the experience so calm. Express agency are highly professional and would strongly recommend them. Thank you for all your help.
12 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your lovely review Hallj.
We’re delighted to hear that Joe provided such a kind, considerate and professional service throughout the sale of your mum’s house. Keeping you informed and making the process as smooth and stress-free as possible is so important to us, and we’re pleased Joe was able to give you that reassurance. We’ll be sure to pass on your kind words to him.
Thank you for your recommendation and for choosing us. Wishing you and your parents all the best.
Liv 🏠
Ben has been very helpful effective and…
Ben has been very helpful effective and efficient! Our photographer didn’t show up Ben arranged for another within 48 hours!
6 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your review Chris. We’re delighted to hear that you found Ben helpful, effective and efficient, we will of course pass on your kind feedback to Ben.
Best wishes,
Jess 🏠
Thanks to Georgia
We would like to thank all of the staff at express estate agency. Especially Georgia, who handled our purchase with professionalism, courtesy and wonderful communication. Many thanks.
9 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience purchasing your home. Georgia will be thrilled to know that her professionalism, courtesy and communication made a difference throughout your purchase.
We really appreciate your kind words and wish you all the best in your new home.
Best wishes,
Jess 🏠
Ryan was very helpful at the beginning…
Ryan was very helpful at the beginning of the sales process. However, after Adam took over as the sales progressor, communication became very limited.
1 September 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your feedback Bindhu. We’re pleased to hear that Ryan was helpful in securing your house purchase. We’re sorry to learn that communication became limited afterwards. We understand how important regular updates and clear communication are throughout the sales process, and we apologise that your experience fell short of expectations. We will take on board your feedback as we continue to improve our service.
Wishing you all the best in your new home,
Jess 🏠
Great assistance and timing
Great assistance and timing. In particullar I want to thank Finley Brogan for being great help!
8 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your review.
We’re delighted to hear that you were happy with the assistance and timing of your sale. We’ll be sure to pass your kind words on to Finley, who will be pleased to know his help made a positive difference.
Best wishes,
Jess 🏠
Great service
Beth was excellent. She regularly checked in with me and kept me up to date with what was going on. She was actually the one who informed me the sale had been completed- rather than my own solicitor!
9 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your review Amy.
We’re delighted to hear that Beth provided such excellent service and kept you regularly updated throughout the process. Keeping our clients informed is so important to us, and we’re pleased that Beth made the experience a positive one for you. We’ll be sure to pass on your lovely feedback to her.
Thank you again and we would like to wish you all the best in your new home.
Jess 🏠
Are these 5 stars review fake or real?
Are these 5 stars review fake or real? Tried calling all day and no one answers the phone. Then got a SMS to use their website but no response from anyone. Not even when replied to SMS directly!
8 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your feedback. We spoke with you last week and made you aware that the property has now sold. We’re sorry to hear you had difficulty getting through to us. We appreciate how important timely communication is and apologise for the inconvenience caused.
Best wishes,
Jess 🏠
Our initial interaction with this…
Our initial interaction with this estate agent was very positive, but unfortunately our experience deteriorated significantly after signing the contract.
People were brought to view our house without us being informed, and we were expected to conduct the viewings ourselves. This arrangement was not explained or disclosed when we signed the contract.
Our agent was also repeatedly uncontactable. We raised concerns several times about his lack of feedback, interest and communication, but received no acknowledgement or meaningful response.
Overall, the service was extremely disappointing and felt like a complete waste of time. Based on our experience, we would not recommend this estate agent.
1 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your feedback Ali. We’re sorry to hear that your experience did not meet your expectations. We will look into the matters you have raised and take your feedback on board to help us improve our service going forward.
We apologise for any frustration caused and appreciate you bringing this to our attention.
Best wishes,
Liv 🏠
Very professional easy to work with and…
Very professional easy to work with and georgia absolutely amazing on the ball from start to finish highly recommended *****
7 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your fantastic review Mr Dean. We’re delighted to hear you found the experience professional and straightforward, and we’ll be sure to pass your lovely comments on to Georgia.
It’s great to know you felt well looked after from start to finish. Thank you for the recommendation, it's truly appreciated.
Best wishes,
Liv 🏠
Clear concise explanation of opportunities
Jess was clear and concise in explaining why, what and how Express can provide a 30 day sale service. She answered questions in plain English which is helpful. She had done her homework and applied it to explain opportunities for us.
6 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your lovely review Bill. We're really pleased that you found the advice helpful and easy to follow.
We always aim to make things as straightforward and personal as possible, so it’s lovely to hear that Jess made you feel well looked after and that the advice was relevant to you.
Thank you again for taking the time to leave such kind feedback, it's very much appreciated.
Best wishes,
Liv 🏠
Professional and efficient company
Professional and efficient company. Very satisfied with the service.
6 October 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your lovely feedback Lorraine.
We’re delighted to have helped you achieve a successful sale and really appreciate you choosing us to be part of the journey.
We’re so pleased to hear you were happy with the service and found the team professional and efficient. Your feedback is greatly appreciated.
Wishing you all the very best,
Jen 🏠
Don’t believe the hype - overpromise and under deliver
The listing showed very few photos - had to ask for more of what was taken to be included and had to ask 3 times
Had to ask twice for for sale sign
Didn’t even tell us re first offer - found out by WhatsApp from potential buyer
Final buyer spent two days trying to get hold of express
Had to ask every day last week for copy of memorandum of sale and still never received it
Asked 3 times for property to be marked as sold and viewing requests to stop - makes me look like I’m not responding when I get a text every day chasing me re viewing requests but express - who control the system know it’s sold but take 5 days and multiple requests to update the system
Our contact Elliot never gets back to us when he says he will and never does what he says he will until I copy in Leva who sold the service to us in the first place
Not worth the money we are paying - over promised and under delivered
28 September 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your feedback Julie. We’re pleased that a sale has been agreed on your property, but we’re genuinely sorry that your experience with us fell short of expectations. We take your concerns seriously and will look into the issues raised, taking your feedback on board to help improve our service going forward.
Best wishes,
Liv 🏠
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