Goergia has been an absolute superstar from start to finish without her I don’t know where I would be she is a asset To your company I would say she is higher then a 5 star if I ever had to go throu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything that I needed to know was that explained clearly & concisely. I was given a clear understanding of the research carried regarding our location and what properties we sold recently. Due to y... See more
Company replied
Faela was very friendly and professional. Gave some good, interesting advise. We will be looking to go ahead and use her services in due course. Only down side was trying to see information on a phone... See more
Company replied
Nick thoroughly explained why we are not reaching the right audience to sell our house. He gave some really good advice and we could see the benefits of placing our house on the market using both dome... See more
Company replied
Company details
Information provided by various external sources
Do you want to sell your house — and not just be on the market? Proudly built upon great service, great success and no sale no fee – by choosing the Express Estate Agency, you will benefit from a very progressive, forward-thinking, proactive and nationwide Estate Agent that offers enormous advertising for your property, a 24/7 Enquiry Line and only deals with buyers in a position to proceed. We can help everyone and selling your home doesn't need to be a long, drawn-out and painful experience. Whether you are just wanting to sell, and don't want the trauma of 6-12+ months on the market, (with endless viewers who may simply be wasting your time), or if you are in need of a faster sale, we have the solution that will suit your needs.
Contact info
4.5
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very nice lady so it was a pleasure…
A very nice lady so it was a pleasure to deal with her ... would certainly recommend her and your Agency to others :-)
31 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your kind review Gary.
We're delighted to hear that you had such a positive experience and that you found our team a pleasure to deal with.
Your kind words and recommendation mean a great deal to us, and we'll be sure to pass your lovely feedback.
Best wishes,
Liv 🏠
Very knowledgeable and was able to…
Very knowledgeable and was able to answer all my questions
30 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review Jonathan. We're pleased to hear you had a great experience. Providing knowledgeable service and taking the time to answer all of our customers' questions is always our goal.
We truly appreciate your kind words and look forward to helping you again in the future.
Best wishes,
Liv 🏠
Very knowledgeable and not pushy…
Very knowledgeable and not a pushy sales pitch. Personable experience.
28 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your lovely review Clark! We're delighted to hear that you found our service knowledgeable and that your experience felt personable and informative.
Thank you for taking the time to share your feedback. We really appreciate your kind words and wish you all the very best.
Best wishes,
Liv 🏠
Reply from Express Estate Agency
Thank you for your lovely review. We're pleased to hear that you found the conversation easy and informative. We always aim to make the process as clear, helpful, and comfortable as possible.
Thank you for taking the time to share your feedback.
Best Wishes,
Liv 🏠
Clear & simple
Adam explained everything in simple terms including the pitfalls of each option.
23 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review Elaine. We're delighted to hear that Adam took the time to explain everything clearly. We'll be sure to pass your kind feedback on to Adam.
Thank you for taking the time to share your experience.
Best Wishes,
Jess 🏠
Good and clear talk
FAELA was my agent of contact, she is very good and and has a clear talking.
Kind and patient knowing that my englsih got accent but she was so patient and elaborate.
if hope has a adress
23 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your wonderful review Belbiche.
Thank you for your kind words and taking the time to recognise Faela. It’s fantastic to hear that she provided such a positive experience, being clear, patient, and supportive throughout your conversations.
We will of course pass your lovely feedback on to Faela, and we’re sure she will be delighted to know that her efforts were appreciated.
Thank you again for your feedback, and we wish you all the best for the future!
Best Wishes,
Jess 🏠
Facts were explained well and given in…
Facts were explained well and given in a positive and helpful way .Factual and to the point
23 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your fantastic review Gail.
We're delighted to hear that you found the information clear, factual, and presented in a positive and helpful way. We always aim to provide straightforward advice and ensure our customers feel well informed throughout the process.
Thank you for taking the time to share your feedback.
Sam 🏠
Very helpful
Very helpful, explained everything clearly and helped us get things moving along quicker
23 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your lovely review Melissa.
We're delighted to hear that you found our service helpful and that everything was explained clearly. It's great to know that our team was able to help move things along efficiently and support you throughout the process.
We really appreciate your feedback and wish you all the best for the future!
Best Wishes,
Sam 🏠
After initial issues connecting with…
After initial issues connecting with the call via various different links supplied the call was informative and professionally delivered by Stacey.
22 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for taking the time to leave your review Penny.
We're pleased to hear that, despite the initial difficulties connecting to the call, Stacey was able to provide an informative and professional experience. We appreciate your patience and are glad the session was valuable.
We'll also review the feedback regarding the connection links to help improve the experience for our customers in the future.
Thank you again for sharing your comments.
Best Wishes,
Liv 🏠
Reply from Express Estate Agency
Thank you for your wonderful review Linda.
We're so pleased to hear that Olivia was extremely helpful and provided such great support. We'll be sure to share your kind words with her.
Thank you for your feedback, and we really appreciate you taking the time to recognise Olivia's efforts.
Best Wishes,
Jess 🏠
All very efficient and kept me informed…
All very efficient and kept me informed of ongoing sale
Thank you
21 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your fantastic review Philip.
We're delighted to hear that you were happy with the service you received and that our team kept you informed throughout your sale. We will of course pass on your kind words to Charlie and Max. Keeping our clients updated every step of the way is something we really value.
Thank you for choosing us to help with your sale.
Best Wishes,
Jess 🏠
Excellent
Excellent, Stacey explained everything clearly and precisely, very professional
21 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your wonderful review. We're so pleased to hear that Stacey provided such a positive experience. It's great to know she explained everything clearly and precisely while maintaining a professional approach throughout.
We really appreciate your kind feedback and will be sure to pass your comments on to Stacey.
Best Wishes,
Sam 🏠
Jess was excellent
Jess was excellent, non-pressurising, clear, informative and friendly - very good at what she does. However the way Express Estate Agency advertised their service was mis-leading. Inferring to be able to purchase the house at a certain price, using a misleading choice of words to push the eastate agency side of the business.
20 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review and for your valuable feedback Daniel.
We're delighted to hear that Jess provided such a positive experience and that you found her to be friendly, informative, and supportive without being pressurising. We'll be sure to pass on your kind comments to her.
We're sorry to hear that our advertising did not meet your expectations. We appreciate your feedback regarding how our service was presented, as we always aim to communicate clearly and transparently. Your comments have been noted and will be shared with the relevant team for review.
Best Wishes,
Liv 🏠
Very pleasant experience
it has been a pleasure working with Express Estate Agency.
Olivia Baynes kept me informed of the status of the purchase in a timely manner and she helped me chase outstanding items.
I would gladly work with them again.
6 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your wonderful review Nikolaos. It has been a pleasure working with you.
We're delighted to hear that Olivia kept you informed every step of the way and was able to help chase outstanding items to keep things moving. Your kind words mean a great deal, and we'll be sure to pass your feedback on to her.
Thank you again for your trust, and we look forward to working with you again in the future!
Best Wishes,
Jess 🏠
Stacey was very informative and spoke…
Stacey was very informative and spoke clearly which always helps
20 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your kind feedback Sarah.
We're delighted to hear that Stacey was informative and communicated clearly throughout the process. Clear and helpful communication is very important to us, so it's wonderful to know this made a positive difference.
We'll be sure to pass your kind words on to Stacey and thank you once again for taking the time to leave feedback.
Best Wishes,
Jess 🏠
The start to finish experience with…
The start to finish experience with Georgia and the team at Express Estate agency has been excellent.
19 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your fantastic review Stephen.
We're delighted to hear that you had an excellent experience from start to finish with Georgia and the team.
It was a pleasure to help you achieve a successful sale, and we're especially pleased that we were able to sell your home and see your sale through to completion.
Your kind feedback means a great deal to us, and we'll be sure to pass your comments on to Georgia and the rest of the team.
Thank you for choosing Express Estate Agency. We wish you all the very best in your new home and for the future!
Best Wishes,
Liv 🏠
All online
All online - which appeared helpful. However, after driving >an hour to view the house - nobody there. No estate agent, nor vendor. Tried to ring agent - phone kept ringing out.
Then the nerve to send an automated ‘you went to see x property, we would appreciate your feedback’ 🤦🏽♂️
18 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for taking the time to share your feedback Sunil. We're sorry to hear about your experience and understand how frustrating it must have been to travel such a distance for a viewing that did not go ahead as expected.
Our team is currently looking into what happened with your viewing appointment and will be in touch with you directly to discuss this further.
We would like to clarify that, although we also provide 24/7 enquiry options to help ensure customers can get assistance outside of standard office hours, our team is available to support customers by phone too.
We apologise for the inconvenience caused and appreciate you bringing this to our attention.
Best WIshes,
Jess 🏠
So far a great interaction with Stacey
So far a great interaction with Stacey, waiting on my information email and looking forward to hopefully moving forward if everything works for us.
17 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your lovely feedback Sally. We're delighted to hear that you have had a great experience with Stacey so far.
We appreciate your kind words and will be sure to pass them on to her. We hope everything works out for you and look forward to supporting you as you move forward.
Best Wishes,
Jess 🏠
Professional service
Professional service, explained everything clearly, very friendly and would highly recommend
17 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your lovely review Lisa.
We're delighted to hear that you found our service professional, clear and friendly. Providing straightforward advice and support throughout the process is very important to us, so it's wonderful to know you felt well looked after.
Thank you for your recommendation. We wish you all the very best for the future.
Liv 🏠
Eager for any sale - not necessarily a good one
We found that the set up was really easy but they weren't great at organising paperwork or communication. We had one potential buyer walk due to not being able to get in touch. We got told some things over the phone which were later contradicted becoming very tense conversations. They seemed keen to just make a quick sale rather than a good one or fight for a better offer. They caused additional stress where not required. Personally based on my experience, I would not use again or recommend. Hopefully the process onward, having accepted an offer, is more positive.
16 July 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your feedback Amber. Firstly, we’re delighted to have agreed a sale for you and hope the remainder of the process progresses smoothly through to completion.
We’re sorry to hear that aspects of your experience did not meet your expectations and apologise for any frustration caused. We take communication and customer service very seriously and appreciate your comments, which help us review and improve our processes.
We would welcome the opportunity to discuss your feedback further and address any concerns you may still have.
Best Wishes,
Liv 🏠
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.