What a great experience with Expat Tax Online! They are so responsive and answered all of my questions came up. We switched companies this year when our coordinator and tax preparer were no longer wit... See more
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Company details
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Low-Cost US Tax Preparation for Americans Living Abroad
Contact info
5900 Balcones Drive, Ste 100, 78731, Austin, United States
- +1 (737) 204 3982
- hello@expattaxonline.com
- expattaxonline.com
Replied to 33% of negative reviews
Typically replies within 1 week
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Much better than Turbo Tax
I tried to use Turbo Tax, but since I no longer have a US address, I couldn't pay them.
Turbo Tax said my federal refund was $197, and I owed my state $744.
With Expat Tax Online, my federal refund was $995, and I owe $626 to my state. I saved $798 on my federal and $118 on my state!
They were thorough, timely, and reasonably priced.
I am very pleased!
Everything was great from start to…
Everything was great from start to finish. Always available to ask questions. Would definitely recommend.
Never disappointed!
I have been relying on Expat's tax services for the past several years and have never been disappointed. Communication is excellent at every step of the way, and my tax return is always prepared in a timely manner. This year, I was especially impressed with the new platform, which allows you to ask questions (and receive answers) immediately through chat while completing the questionnaire.
Streamlined Foreign Offshore Procedures
I used Expat Tax Online for a Streamlined Foreign Offshore Procedures filing after not having filed U.S. taxes for decades, and the experience exceeded my expectations.
As a U.S. citizen living in South Korea, my situation involved foreign earned income, FBARs, Social Security, and Korean pension income, so I needed a firm that truly understood expat-specific issues. They handled multiple years of returns along with all required FBAR filings as part of the Streamlined submission, and everything was organized clearly and professionally.
What stood out most was how well they guided me through the process. The instructions were precise (including how to properly label and mail the Streamlined package), and they were consistently responsive whenever I had questions. At no point did I feel lost, despite the complexity.
The pricing was very reasonable given the amount of work involved, with no surprise add-ons. After submitting, I was able to follow-up on everything through the IRS system, and my returns have already been accepted, with refunds issued for prior years. The entire process was completed within just a few months.
The biggest benefit is peace of mind. Going from years of non-filing to being fully compliant with the IRS is a huge weight off my shoulders.
I’ve since used them again for my current-year return, which was accepted without issue, and I plan to continue working with them going forward.
Highly recommended for any U.S. expat—especially those considering the Streamlined program.
What a great experience with Expat Tax…
What a great experience with Expat Tax Online! They are so responsive and answered all of my questions came up. We switched companies this year when our coordinator and tax preparer were no longer with the company we were using and they also raised their rates considerably. Our taxes were done quickly and when promised, using their online portal was easy. Jennie our coordinator has been amazing every step of the way! Thank you Jennie!!
Expat Tax Online as able to guide me…
Expat Tax Online as able to guide me through the US tax system that was very alien to me with the end goal of renouncement that was completed.
I was able to understand the time lines and file appropriately. The main thing for me was being kept up-to-date with the overall process and stages. Online collection of tax details was easy as well as final review and the filing itself.
Expat Tax has made filing my US taxes a…
Expat Tax has made filing my US taxes a breeze, something I previously dreaded annually now feels much more straight forward and less extractive of my time and energy. Thank you again!
Ulebert and Jennie stars
Ulebert and Jennie were extremely helpful and responded super quickly to all my queries. The online system was quite a lot for me to collate old bank statements and filling it all in took time but I saved so much money (I am talking about £8,000)it was worth doing the leg work myself. As I said the consultants held my hand all the way and no question was a silly question. Thank you everyone
Very professional, prompt frequent correspondence, assistance through all stages.
Very professional, prompt frequent correspondence, assistance through all stages, well worth the expense in order to be certain you have properly navigated the bureaucratic maze of IRS regulations.
Fast, efficient, friendly service
Fast, efficient, friendly service at a reasonable price. Thank you Expat Tax Online for another year of excellent service.
Great experience!
After using another online tax service the previous 2 years, I wasn’t happy with the service I received. I found Expat tax online to be a far better experience for a lot less money. Having to file a US return every year is a drag and Expat tax made it easy. Andrea was extremely responsive to any queries I had, and helped me through the process from start to finish. I will definitely be using them again moving forward and hope Andrea is still there next year.
Wonderful experience
Wonderful experience. Very helpful and super easy to follow instructions. Great to be able to get help from the experts.
Efficient preparation and good…
Efficient preparation and good communication
Amazing service
Honestly, one of the best service providers for tax preparation I’ve ever come across. They’ve updated their process this past year, I thought last year‘s updates were amazing and this year‘s updates are even better and make the process that much more straightforward. I will of course be back next year and into the future.
Their team is all over it and are extremely pleasant to work with
Thanks so much again!
Efficient
Polite and helpful - straightforward, efficent, informative and reliable, as well as extremely good value given the extortionate fees charged elsewhere.
Expat Tax Online were very good
Expat Tax Online were quick, correct, made sure I supplied all the necessary documentation and kept me informed of their progress. They are also priced reasonably and I feel confident that my US tax forms and FBAR’s are correct and will pass muster. I shall be using them again next year.
They were very supportive and patient…
They were very supportive and patient with me. Flexible and answered my queries in a timely fashion would recommend
Great service again this year
Great service again this year! I’ve been using Expat Tax Online for a few years since they helped me get on track with the Amnesty Program. They continue to make the process as straightforward as possible, and are very responsive when questions do arise. I really liked the new portal this year, as well as the built-in chat system (where you message with an actual person) when you do have a question. Thanks again, Team!
Exceptional Service from Expat Tax Onlineat…
I had a fantastic experience with Expat Tax Online. They reached out to me early with my tax package, which gave me plenty of time to get everything sorted. Throughout the process, they were incredibly patient, never rushed me, and were genuinely pleasant every time we spoke.
Once I submitted my information, the service was impressively quick — my taxes were prepared much faster than I expected. Overall, the whole experience felt smooth, supportive, and very professional. Highly recommend.
Expat Tax makes filing easy for expats!!
Everything went pretty smooth. The customer service is great. I did struggle a bit this year completing the questionnaire on the iPad. I’ll go back to doing it on the computer next year. I have been using Expat Tax for over 5 years and they make filing for expats super easy and stress free!!
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