What a great experience with Expat Tax Online! They are so responsive and answered all of my questions came up. We switched companies this year when our coordinator and tax preparer were no longer wit... See more
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Company details
Written by the company
Low-Cost US Tax Preparation for Americans Living Abroad
Contact info
5900 Balcones Drive, Ste 100, 78731, Austin, United States
- +1 (737) 204 3982
- hello@expattaxonline.com
- expattaxonline.com
Replied to 33% of negative reviews
Typically replies within 1 week
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Fast and friendly service as usual
Fast and friendly service as usual! Great job Kein! I hope I have you assisting me again next year!
Outstanding all around!!
I've been a customer for a number of years now from when I completed the amnesty catch up to my yearly return and am very very pleased with the whole company!! The customer service is outstanding and if ever I have a question or need information they are on it and the follow up is reassuring. I'm kept in the loop every step of the way! I highly recommend going with them!
Consistently Excellent Service Over the Years
Been using Expat Tax Online for several years and the experience has always been great. Easy to navigate, quick responses, and consistently reliable service. A special shout out to Pauline, who’s been my go-to rep for years - always been fantastic to deal with!
This is the 6th year I have engaged ExPat
This is the 6th year I have engaged ExPat Online to do my US tax returns and FBARS. The submissions have all been accepted by the IRS and Department of Treasury without issues. The best part is I have never had to pay any US taxes because we pay so much here in Canada. ExPat introduced a new platform for 2025 and I found it to be an improvement over the old platform. The staff I worked with at ExPat are great. If I have any questions or concerns they respond very quickly. Highly recommend these people.
Repeat customer
This is my fourth year filing my taxes with Expat Tax online and everyone I have dealt with has been super helpful . This year I had a few issues with the new portal they were using and I got prompt and friendly help from Pauline.
I've used Expat Tax Online for a good 6…
I've used Expat Tax Online for a good 6 years now, and they have done a continous good job.
Answered my questions
Expat Tax Online were great about answering my questions - I found the live chat really helpful!
Awesome team and service
Great service as always, added in a rental income this year and was no issues. Always happy to go with Expat Tax Online for my yearly filing requirements!
Excellent Service and Worth the Value
Polite, patient, and transparent.
Consistently easy filing
Every year Expat Tax Online make filing my taxes and FBAR so easy. Pauline was so helpful and informative throughout the process. Thanks again.
Friendly and fast tax advice
Kein kept me up to date and answered my questions promptly. Everything ran smoothly! Thanks for the help, guys!
Easy system to use
Easy system to use. Help is always available. Excellent communication.
Highly recommended for expats looking for a seamless, professional experience!
Been using ExpatTaxOnline for a number of years now, and they consistently provide a great service! This year, our dedicated contact, Anna Dale, was absolutely fantastic. She did a great job of keeping us informed at every stage of the process and was quick to answer any questions we had. It’s a relief to have someone you can trust with filing your tax return every year.
Expat Tax Online is great and very easy…
Expat Tax Online is great and very easy to do. They are very professional and I had no problems at all.
Kein Catli is very helpful.
Great Service. Thanks Geraldine
Geraldine, who was the contact was helpful and very pleasant to deal with. She was always available to help.
Being the first time using Expat Tax Online I had many questions on the process which were answered quickly and all the service was efficient and informative. Extremely good value. I highly recommend Geraldine and look forward to dealing with her again.
Super friendly and efficient service
Super friendly and efficient service. Highly recommend!
Excellent communication
Quick, easy and knowledgeable. Constant contact and communication is what I like the most.
Everything went very smoothly.
Smooth process
Despite the onerous paperwork involved, including many FBAR forms, Andrea and the team made the process really easy to get through and helped every step of the way. The cost of preparing the return was much less than that of a competitor I had used in the past, and my refund was deposited into my account just over two weeks after the return was filed. I will definitely be using this company again next year.
First Time Expat Filing
I had never filed taxes as an expat before and was incredibly nervous going into the process, but this company made everything so smooth and organized from start to finish. I never waited more than 12 hours for a personalized response, which made a huge difference in easing my anxiety.
The tax experts were calm, professional, and incredibly reassuring—even when I felt completely overwhelmed. They explained everything clearly and made sure I understood each step, which I really appreciated.
Everything was completed on time, and all documents were easy to access and review. I typically dread filing taxes, but this was by far the most painless experience I’ve ever had.
Highly recommend, especially if you’re feeling unsure or filing as an expat for the first time!
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