Alaizza Saylon was a great sales representative! She worked with me on the pricing of a large bulk order that beat their closest competitor for this product. It's not very often you receive fast, cour... See more
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EverythingBranded.com provides custom promotional products and branded swag for businesses, events, and organizations. The company offers 100,000+ products that can be customized with logos and messaging, with support from in-house designers and dedicated account managers throughout quoting, proofing, production, and delivery. EverythingBranded USA is part of a Everything Global founded in 2010 with operations globally.
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Suite #715, 3271 S. Highland Drive, Las Vegas, NV 89109, 89109, Las Vegas, United States
Replied to 59% of negative reviews
Typically replies within 1 week
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What started out as a very pleasant and positive experience turned out to be an absolute fail.
Before making the order we confirmed (I have all of this in emails) that we must have this BEFORE our event. I was told that it was not a problem as production was usually 5 days and shipping two or three days.
We paid online. Got confirmation and waited. We never got a tracking number, so I emailed them (there no way to call anyone there. If you do cal their number it goes to different compant called 'Everything Branded' who informed that they can not help me with my order as they are a diffrent branch of the company).
They sent me back an email that there was an issue in productions and apologized for the delay. After yet further delay I emailed them again, and got a response that they were in touch with the production team, and would send me a tracking number shortly.
I waited and waited... sent numerous polite emails asking to please update me. We never got a response. I sent them an email every day asking for an updat, they never responded to any of my emails
After almost a week... We had no chice and had to order from another company, and at a greater cost to rush things for our event.
Guess what? Two days after our event, about 20 cases of the product shows up... still no communication.
We have no use for the very late shipment, and there is no one to talk to about getting a refund.
Good luck with using this company. I will never use them again.

Reply from Everything Branded and Everything Swag USA
Byron was very instrumental in getting my first order with Everything Branded complete. He kept me informed and updated every step of the way.

Reply from Everything Branded and Everything Swag USA
My direct contact was ARGIE - always available, very professional, willing go the extra mile to help with the desired results.
I can only recommend!!!

Reply from Everything Branded and Everything Swag USA
Argie helped us tremendously.
She made the process simple.

Reply from Everything Branded and Everything Swag USA
Byron was VERY instrumental in me making the final decision to do business with Everything Branded. He was very attentive to my needs and my budget restrictions, and helped the process go incredibly smoothly. He is an asset to your team!

Reply from Everything Branded and Everything Swag USA
I have worked with Everything Branded across multiple clients I support, and Byron has consistently ensured that each engagement is handled seamlessly. After experiencing challenges with other well-known promotional item providers, it has been a pleasure to work with a reliable and responsive partner. I value having Byron as a trusted point of contact and appreciate the consistently high level of service.

Reply from Everything Branded and Everything Swag USA
ARGIE was very communicative. He stayed with me even as I thought through what my project would actually look like. He was very patient and very helpful.

Reply from Everything Branded and Everything Swag USA
Everything Branded was easy to work with and walked me through the entire ordering process. Working with Alaizza Saylon made the process even easier. Would highly recommend Everything Branded for your next promotional product.

Reply from Everything Branded and Everything Swag USA
Do not use this company - I submitted a request through their website for a quote. The confirmation email stated I'd receive a response in 1 hour. I heard nothing for 4 days, at which point I called them. They had NO record of my request despite the confirmation email in my inbox. There is a backend issue within their company, and they took zero interest in trying to understand or fix the problem (there were a lot of 'I don't know what's going on'). Incredibly disappointing... I can't trust that they would be very good or timely at fulfilling orders.

Reply from Everything Branded and Everything Swag USA
It's been over a month and I still haven't received a proof. I requested a quote (promised with 48 hours), after a week of waiting i sent an email asking if there was an update. I was connected with a sales rep who ignored me for another few days before i messaged again. I finally got a quote, submitted artwork, and waited another week or two. Asked for one final update, just out of curiosity, and was told "Thank you for your patience. I'm checking to see if the calendar is still available and will get back with you asap. 🙂". That was 15 days ago from the last email.
Update to the response below:
Quote#231781
I’ll forward the email for you guys to get to the bottom of it and maybe fix it for other customers, but I’ve already ordered from a competitor. I told you when I got the quote I needed the product by March 1st.

Reply from Everything Branded and Everything Swag USA
Great Experience. AJ made sure my order was exactly what I needed, and also confirmed my order would be arriving before my trade show deadline (it arrived even early than anticipated! Highly recommend.

Reply from Everything Branded and Everything Swag USA
Martin has been so quick and accomodating!
Thank you for making it so easy!

Reply from Everything Branded and Everything Swag USA
Tom was excellent in his communication and was full committed to ensuring my order was prepared and executed.
Tanya
YUMA Vibe Ltd

Reply from Everything Branded and Everything Swag USA
AJ was extremely helpful and quick to respond to my emails. He was able to help me order exactly what was needed with beautiful branding at an extremely reasonable cost.

Reply from Everything Branded and Everything Swag USA
AJ from EB is the best. I e-mail every few weeks needing a custom order and he takes care of it within minutes. I feel like I have my own personal concierge. Get in touch with AJ from EB and it'll feel like he's your own personal customization guru!

Reply from Everything Branded and Everything Swag USA
Very good quality for every items. Good communication and reactivity from Jake.

Reply from Everything Branded and Everything Swag USA
Working with Everything Branded has been a great experience for us. Byron has helped us for 2 years now with different type of orders and needs and has been very fast in delivering a quote and submitting them for production, even with rush orders. We definitely recommend ordering with Everything Branded. Their catalogue is immense and pricing is really competent.

Reply from Everything Branded and Everything Swag USA
Thank you, Rozette Ribano, for the excellent and quick communication you provided our company. You were always available & helpful . Looking forward to doing business with you again !
Appreciate your patience.

Reply from Everything Branded and Everything Swag USA
– Alaizza Saylon was my sales representative as was so helpful and responding VERY quickly to my needs!! I will definitely be coming back for more :)

Reply from Everything Branded and Everything Swag USA
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