Everything Branded and Everything Swag USA Reviews 11,552

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, responsiveness, and professional communication, making the ordering process smooth and easy. Many people highlight the excellent customer service, appreciating the personalized attention and quick turnaround times for their orders. Consumers are also very satisfied with the quality of the products received. However, some customers also noted issues with order fulfillment, including delays and unfulfilled orders, with a few instances of poor product quality. A small number of people experienced difficulties with communication, reporting unresponsiveness and a lack of follow-up from the company.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, responsiveness, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the helpfulness of... See more

Product

Users describe positive interactions with product. Customers consistently praise the high quality of items,... See more

Response time

Consumers generally praise the responsiveness of the service. Many customers highlight quick replies, with... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent and prompt... See more

Based on these reviews

Rated 5 out of 5 stars

Alaizza Saylon was a great sales representative! She worked with me on the pricing of a large bulk order that beat their closest competitor for this product. It's not very often you receive fast, cour... See more

Company replied

Rated 5 out of 5 stars

We’ve had a great experience with the products we order each year. The quality is consistent, and the process is always smooth. Tom Pickworth provides excellent customer service. He is responsive, h... See more

Company replied

Rated 5 out of 5 stars

We were in a bind due to an issue from a different company. Argie was terribly helpful responding to questions quickly and made everything easy to seamlessly solve the problem on our end. Will be st... See more

Company replied

Rated 5 out of 5 stars

This was our first time working with Everything Branded, and I highly recommend them. The entire process was smooth and well organized from start to finish. Tom was excellent with communication and tr... See more

Company replied

Rated 5 out of 5 stars

Foam Hockey Stick Hats for the win! Tom has helped us get branded foam hockey stick hats twice now for one of our favorite events of the year. The hats were great - well made, branded perfectly, well... See more

Company replied

Rated 5 out of 5 stars

Dan was so helpful in getting me a quote and pictures of my logoed stress ball dumbells for my studio so quickly. I asked if the logo could be bigger and he immediately made a creative change that all... See more

Company replied

Rated 5 out of 5 stars

Alaizza Saylon went above and beyond to help me place a very small order but with complicated two party billing and multiple logo changes. I felt bad she had to do so much work for such as mall job b... See more

Company replied

Rated 5 out of 5 stars

Everything Branded was easy to work with and walked me through the entire ordering process. Working with Alaizza Saylon made the process even easier. Would highly recommend Everything Branded for yo... See more

Company replied

Rated 5 out of 5 stars

We worked with Tom Pickworth to source parade/funeral gloves for a local police department. The gloves were received very quickly and in great condition. Tom was very responsive and easy to work with.... See more

Company replied

Rated 5 out of 5 stars

Thank you, Jay Garcia, for the excellent and quick communication you provided our company. We were on the hunt for storage clipboards and needed our logo strategically placed. We look forward to rec... See more

Company replied

Rated 5 out of 5 stars

Byron helped me find the product that I was looking for. Wit he so many options to choose from, he helped me narrow it down within my price range and provided excellent communication and follow up. I... See more

Company replied

Rated 5 out of 5 stars

We have used Everything Branded a handful of times and Jay Garcia has been such a help throughout each project we work on! Great products, clear communication, and quick turnaround.

Company replied

Rated 5 out of 5 stars

Had an amazing experience with EverythingBranded.ca! Martin took exceptional attention to every element of our order; responses were quick and detailed, every question or concern was addressed, and... See more

Company replied

Rated 5 out of 5 stars

Have ordered several items from them for customers looking for products I don't carry. I have worked with Tom Pickworth from the beginning and I will keep using him as he is always quick to respond an... See more

Company replied

Rated 5 out of 5 stars

Working with Dan E. was a great experience. I had a rush order but also some nuance with the shipping speed and destination and he made it an extremely easy and efficient experience. Thankful to have... See more

Company replied

Rated 5 out of 5 stars

From our initial contact through post-fulfillment, our account manager, Tom Pickworth, was engaged with our needs and delivered an outstanding product on time--maybe even a little earlier than initial... See more

Company replied

Rated 1 out of 5 stars

Do not use this company - I submitted a request through their website for a quote. The confirmation email stated I'd receive a response in 1 hour. I heard nothing for 4 days, at which point I called t... See more

Company replied

Rated 5 out of 5 stars

Argie was quick to respond to my emails, and he called and worked with me to obtain the products I needed within my budget. Argie was very professional and courteous. Thank you, I look forward to rece... See more

Company replied

Rated 5 out of 5 stars

AJ Bernado was very helpful and had great communication. I was on a time crunch. He made sure that the necessary deadlines were achieved without having to pay extra for shipping. The product was as de... See more

Company replied

Rated 5 out of 5 stars

We had another vendor suddenly be out of stock for a swag item that we were counting on having, and couldn't get us anything on time for an event. Everything Branded really stepped up and they were ab... See more

Company replied

Rated 5 out of 5 stars

Jay Hernandez strayed in contact with me throughout the process of selecting items and reviewing proofs until a decision was made on the order. Our Business Office has received fine service, also, in... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Tom Pickworth who represents Everything Branded for several years now, he is always prompt at replies and very professional. Looking forward to working with him more in the futu... See more

Company replied

Rated 5 out of 5 stars

Argie was kind and worked with me to get exactly what our team needed. As a non-profit we struggle with pricing at times but he was able to make it work, meet our deadline and was wonderful.

Company replied

Rated 5 out of 5 stars

Great quality product, but the actual win is the account manager who helped us, Tom. Tom made sure we got our product on time, he worked with me on picking the best product and the outcome was very su... See more

Company replied

Rated 5 out of 5 stars

Our rep was incredibly helpful at placing a time sensitive order. Big thank you to Alaizza for making it so easy.

Company replied

Rated 5 out of 5 stars

AJ responded very quickly to my need for help with a misprinted order. He provided follow through and coordinated with customer service on my behalf until the issue was resolved. Thank you, AJ!

Company replied

Rated 5 out of 5 stars

Alaizza Saylon worked with us to get exactly what we wanted at a price that fit into our budget. Alaizza went above and beyond and made our experience very pleasant and easy!

Company replied

Rated 1 out of 5 stars

It's been over a month and I still haven't received a proof. I requested a quote (promised with 48 hours), after a week of waiting i sent an email asking if there was an update. I was connected wi... See more

Company replied

Rated 5 out of 5 stars

Everything Branded has been exceeding our expectations for over 5 years!! Tom Pickworth, our representative, consistently helps me whenever needed, answers in a timely fashion and is overall a very ni... See more

Company replied

Rated 5 out of 5 stars

Tom Pickworth at Everything Branded always does a great job for our small business. Very responsive, follows up, and gets things right. Great product too. Highly recommend.

Company replied

Rated 1 out of 5 stars

I never received 2 of the items for my event. The company didn't back me or help me through the experience. I'd never trust their service. They don't have helpful staff. They aren't responsive.... See more

Company replied

Rated 5 out of 5 stars

ARGIE was very communicative. He stayed with me even as I thought through what my project would actually look like. He was very patient and very helpful.

Company replied

Rated 5 out of 5 stars

Honestly,I had a great experience with Everything Branded. there is a staff member name Argie,she is very nice, very professional and she is doing a good job.

Company replied

Rated 5 out of 5 stars

Jay Garcia was super helpful and was able to find me an alternative, yet similar product to order and at a great price. I was very happy with my experience with him and the overall customer service at... See more

Company replied

Rated 5 out of 5 stars

Jake William was fantastic. He assisted with my order that arrived in time as assured and the quality of the products were outstanding. Thanks again Jake!

Company replied

Rated 5 out of 5 stars

– Alaizza Saylon was my sales representative as was so helpful and responding VERY quickly to my needs!! I will definitely be coming back for more :)

Company replied

Rated 5 out of 5 stars

Alaizza Saylon was wonderful to work, responsive, and did a great job getting our order in quickly and efficiently. I appreciate her help and timely responses.

Company replied

Rated 5 out of 5 stars

The customer service is top notch. Shout out to Byron Del Rosario. He is super quick to respond and has always been extremely helpful.

Company replied

Rated 1 out of 5 stars

Ordered customized stuffed animals for a new small business. Putting aside that the process took far too long to get an acceptable prototype, when product was finally received months later, the qual... See more

Company replied

Rated 5 out of 5 stars

DAN was incredibly helpful!! Our order needed to be rushed and order that same day and he reached out to his warehouse and others to ensure we could get what we needed in time. On top of that, he prov... See more

Company replied

Rated 5 out of 5 stars

AJ has been excellent as our rep. We have placed a few last minute orders and he is very responsive and accommodating.

Company replied

Rated 1 out of 5 stars

What started out as a very pleasant and positive experience turned out to be an absolute fail. Before making the order we confirmed (I have all of this in emails) that we must have t... See more

Company replied

Rated 5 out of 5 stars

Alaizza and Everything Branded did a great job in getting our company the Yeti Tumblers with our new company logo in time for our Annual Sales Meeting. Can't wait to give them out to everyone. You r... See more

Company replied

Rated 5 out of 5 stars

Argie was awesome! I appreciated his thorough and knowledgeable information he provided, as well as his quick responsiveness. He made my first experience with your company top tier! Thank you Argie!... See more

Company replied

Rated 1 out of 5 stars

Omar was efficient in getting our order done up. But once the order was received and the product look likes it’s from a dollar store there is no support or reply.

Company replied

Rated 5 out of 5 stars

Thank you for your help with my order AJ, both the credit card mints and round lip balms look amazing and were a hit at my event!

Company replied

Rated 5 out of 5 stars

I had a great experience with Jay at Everything Branded. Jay was super responsive and efficient. Made my purchasing experience smooth. I look forward to purchasing more items for my company!

Company replied

Rated 5 out of 5 stars

Third custom print job we've done with Dan. Excellent experience across the board. Excellent communication, proofs, etc. Bravo, Dan!

Company replied

Rated 5 out of 5 stars

Ordering was simple, delivery was quicker than promised, and the product was just as described! Working with Argie made ordering such a breeze.

Company replied

Rated 5 out of 5 stars

Excellent Service. Personal Representative. Attention to details. Stays on top of things, follows up, heads off problems, and fixes anything that is wrong.

Company replied

Rated 5 out of 5 stars

Byron was awesome. I have worked with Byron on several projects over the past few years and he has always performed as promised!

Company replied

Rated 1 out of 5 stars

I placed an order with Everything Swag on 2/24/2026. At this point I have to get an attorney. I received nothing as quoted in their email of, "You'll receive next steps with 24 hours." After receivin... See more

Company replied

Rated 5 out of 5 stars

Byron was VERY instrumental in me making the final decision to do business with Everything Branded. He was very attentive to my needs and my budget restrictions, and helped the process go incredibly s... See more

Company replied

Rated 5 out of 5 stars

AJ is the best as always! We have been collaborating with him since 2024 and started to get Everything Branded as our Merch supplier. He never failed to assist us with our needs and orders. His servi... See more

Company replied

Rated 1 out of 5 stars

Is there less than 1 star? We did a corporate order for clients for Christmas. After we paid Tom Pickworth told us our colors were not avail. Then our product wasnt avail. So we switched from y... See more

Company replied


Company details

  1. Promotional Products Supplier

Written by the company

EverythingBranded.com provides custom promotional products and branded swag for businesses, events, and organizations. The company offers 100,000+ products that can be customized with logos and messaging, with support from in-house designers and dedicated account managers throughout quoting, proofing, production, and delivery. EverythingBranded USA is part of a Everything Global founded in 2010 with operations globally.

Your Complete Promo Partner

Written by the company

We Build Foundations Together
Our wide range of promotional products support all and every business with their promotional needs, especially in our digital age. 'Promo' is more powerful than ever.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointing. Our expereince with the was a disaster.

What started out as a very pleasant and positive experience turned out to be an absolute fail.

Before making the order we confirmed (I have all of this in emails) that we must have this BEFORE our event. I was told that it was not a problem as production was usually 5 days and shipping two or three days.

We paid online. Got confirmation and waited. We never got a tracking number, so I emailed them (there no way to call anyone there. If you do cal their number it goes to different compant called 'Everything Branded' who informed that they can not help me with my order as they are a diffrent branch of the company).

They sent me back an email that there was an issue in productions and apologized for the delay. After yet further delay I emailed them again, and got a response that they were in touch with the production team, and would send me a tracking number shortly.

I waited and waited... sent numerous polite emails asking to please update me. We never got a response. I sent them an email every day asking for an updat, they never responded to any of my emails

After almost a week... We had no chice and had to order from another company, and at a greater cost to rush things for our event.

Guess what? Two days after our event, about 20 cases of the product shows up... still no communication.

We have no use for the very late shipment, and there is no one to talk to about getting a refund.

Good luck with using this company. I will never use them again.

2 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Hi Moshe,

Thanks for your review. While we make every effort to deliver a product on time, as with any shipment delays in transit can occur which is beyond our control. Our team have reached out to assist in turning the experience around for you. Our intention is never to disappoint or fall short and we are always committed to making it right.

Rated 5 out of 5 stars

Byron was very instrumental

Byron was very instrumental in getting my first order with Everything Branded complete. He kept me informed and updated every step of the way.

16 February 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thank you for your review!

Rated 5 out of 5 stars

ARGIE

My direct contact was ARGIE - always available, very professional, willing go the extra mile to help with the desired results.
I can only recommend!!!

5 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

We are glad Argie was able to assist you! See you next time!

Rated 5 out of 5 stars

Argie helped us tremendously.

Argie helped us tremendously.
She made the process simple.

1 February 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

We're really happy to hear you had a great experience with us. Your feedback means a lot to our team, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Byron was VERY instrumental in me…

Byron was VERY instrumental in me making the final decision to do business with Everything Branded. He was very attentive to my needs and my budget restrictions, and helped the process go incredibly smoothly. He is an asset to your team!

4 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thank you for your positive feedback. We're pleased to hear that you were satisfied with our service. Customer satisfaction is very important to us, and we appreciate you sharing your experience.

Rated 5 out of 5 stars

I have worked with Everything Branded…

I have worked with Everything Branded across multiple clients I support, and Byron has consistently ensured that each engagement is handled seamlessly. After experiencing challenges with other well-known promotional item providers, it has been a pleasure to work with a reliable and responsive partner. I value having Byron as a trusted point of contact and appreciate the consistently high level of service.

2 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

We truly appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

ARGIE was very helpful

ARGIE was very communicative. He stayed with me even as I thought through what my project would actually look like. He was very patient and very helpful.

2 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks so much for the review!

Rated 5 out of 5 stars

Everything Branded was easy to work…

Everything Branded was easy to work with and walked me through the entire ordering process. Working with Alaizza Saylon made the process even easier. Would highly recommend Everything Branded for your next promotional product.

2 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks so much for the review!

Rated 1 out of 5 stars

DO NOT use this company - very sloppy

Do not use this company - I submitted a request through their website for a quote. The confirmation email stated I'd receive a response in 1 hour. I heard nothing for 4 days, at which point I called them. They had NO record of my request despite the confirmation email in my inbox. There is a backend issue within their company, and they took zero interest in trying to understand or fix the problem (there were a lot of 'I don't know what's going on'). Incredibly disappointing... I can't trust that they would be very good or timely at fulfilling orders.

2 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Hi Cait,

We apologize if you feel as though you didn't get the service you deserved. It does seem like an issue with tech. However we would absolutely love to change this experience. Please email us at cs@everythingbranded.com so we can assist you and make this a positive experience.

Rated 1 out of 5 stars

DON'T GIVE THEM ANY MONEY!!!

It's been over a month and I still haven't received a proof. I requested a quote (promised with 48 hours), after a week of waiting i sent an email asking if there was an update. I was connected with a sales rep who ignored me for another few days before i messaged again. I finally got a quote, submitted artwork, and waited another week or two. Asked for one final update, just out of curiosity, and was told "Thank you for your patience. I'm checking to see if the calendar is still available and will get back with you asap. 🙂". That was 15 days ago from the last email.

Update to the response below:
Quote#231781
I’ll forward the email for you guys to get to the bottom of it and maybe fix it for other customers, but I’ve already ordered from a competitor. I told you when I got the quote I needed the product by March 1st.

17 January 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Hi Ross,

Thank you for your honest note. We have tried to locate your quotation on the system but I cant see anything with your name. We would love for you to email cs@everythingbranded.com for us to look into this further and turn this experience around for you.

Rated 5 out of 5 stars

Great Experience

Great Experience. AJ made sure my order was exactly what I needed, and also confirmed my order would be arriving before my trade show deadline (it arrived even early than anticipated! Highly recommend.

26 February 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks so much for the review!

Rated 5 out of 5 stars

Easy, and efficient!

Martin has been so quick and accomodating!
Thank you for making it so easy!

9 July 2025
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks so much for the review!

Rated 5 out of 5 stars

AJ was great!

2 February 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks so much for the review!

Rated 5 out of 5 stars

Tom was excellent in his communication…

Tom was excellent in his communication and was full committed to ensuring my order was prepared and executed.

Tanya
YUMA Vibe Ltd

9 February 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks so much for the review!

Rated 5 out of 5 stars

Good Customer Service

AJ was extremely helpful and quick to respond to my emails. He was able to help me order exactly what was needed with beautiful branding at an extremely reasonable cost.

12 January 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks so much for the review!

Rated 5 out of 5 stars

AJ from EB is the best

AJ from EB is the best. I e-mail every few weeks needing a custom order and he takes care of it within minutes. I feel like I have my own personal concierge. Get in touch with AJ from EB and it'll feel like he's your own personal customization guru!

25 February 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks so much for the review!

Rated 5 out of 5 stars

Great experience

Working with Everything Branded has been a great experience for us. Byron has helped us for 2 years now with different type of orders and needs and has been very fast in delivering a quote and submitting them for production, even with rush orders. We definitely recommend ordering with Everything Branded. Their catalogue is immense and pricing is really competent.

23 February 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks so much for the review!

Rated 5 out of 5 stars

Thank you Rozette.

Thank you, Rozette Ribano, for the excellent and quick communication you provided our company. You were always available & helpful . Looking forward to doing business with you again !
Appreciate your patience.

23 February 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks so much for the review!

Rated 5 out of 5 stars

– Alaizza Saylon was my sales…

– Alaizza Saylon was my sales representative as was so helpful and responding VERY quickly to my needs!! I will definitely be coming back for more :)

20 February 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thank you for your great review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look