Everything Branded UK Reviews 2,838

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their responsiveness, helpfulness, and the excellent service provided throughout the ordering process. Many people highlight the high quality of the products received, noting that items often exceed their expectations and that orders arrive as promised. The ease of the ordering process and the quick turnaround times are also frequently mentioned as positive aspects. However, some customers also noted issues with customer service, describing it as unreliable or difficult to reach, particularly when problems arose. A few other people also felt that the product quality was poor, with items arriving damaged or with faded branding, and some experienced significant delays or incorrect orders.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the sales team for their rapid response... See more

Order

Reviewers mention positive feedback about order. Many customers praise the smooth and simple ordering... See more

Product

Consumers generally find the product quality to be positive. Many reviewers praise the high quality of items... See more

Service

People report positive experiences with service. Many customers praise the speedy, excellent, and efficient... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the responsiveness, helpfulness,... See more

Based on these reviews

Rated 4 out of 5 stars

Really rapid response from the sales team, and they worked really hard to turn around our order really quickly. The quality of the product was really good and the design came out well. Only criticism... See more

Company replied

Rated 5 out of 5 stars

I've just completed a second order with Everything Branded for our youth Gaelic football team and would definitely recommend. I dealt with Jay Serrano who answered queries quickly and was very helpfu... See more

Rated 5 out of 5 stars

From start to finish, Isabel was great. Always responsive, helpful and kept me informed throughout. Through helping with the sizes of designs, and quality of items, nothing was too much trouble. You w... See more

Company replied

Rated 5 out of 5 stars

Jay Serrano at Everything Branded got back to us in a timely and kind manner. The orderring process went smoothly based on the stored proofs they had under our business account. The order arrived as p... See more

Rated 5 out of 5 stars

I have been buying from Everything Branded for a couple of years now. The qualityof products are excellent and service is great. My account manager is Ben Jones who is efficient and gives great cus... See more

Rated 5 out of 5 stars

Dealing with my account manager, Dos Mangio, was an absolute pleasure. He responded to any message in a very timely manner! We ordered branded music speakers, and they were absolutely beautiful. Very... See more

Company replied

Rated 5 out of 5 stars

We have had many orders for branded items, and they were all good quality & reasonably priced, especially if you buy over 100 (Branded pens), where you make great savings. Quick turnaround on all or... See more

Company replied

Rated 5 out of 5 stars

Everything Branded was recommended by a friend, and it did not disappoint! Thank you so much Patrick, for being so attentive and helpful. Delivery was within a week, and the payment system was super e... See more

Rated 5 out of 5 stars

Having Ivan Dizon as our account manager made purchasing the right merchandise easy. He helped each step of the way and provided great service, because of him when our next merchandise requirement co... See more

Rated 5 out of 5 stars

I had a lovely experience using Everything branded. Good service, good product. Renoza Ferrer, our account manager was phenomenal in dealing with the order ensuring everything was as requested and th... See more

Rated 1 out of 5 stars

Purchased branded coffee mugs and was disappointed with both the quality and the service. Several mugs arrived scratched, and the printed logo looked faded, as if it had already been washed off. After... See more

Rated 5 out of 5 stars

Daniel O was super from start to finish, he helped with our product selection, design and ensured we had it delivered on time. It was so seamless, and such great customer service, I usually never leav... See more

Rated 5 out of 5 stars

From the very start Isabel was consultative without being pushy and helped get a solution to a promotional requirement. She remained in excellent communication throughout the process and made us fee... See more

Company replied

Rated 1 out of 5 stars

Completely useless. Made an order far in advance for a very important corporate event. Not only did the team lie about the items being dispatched, leaving us with no merchandise for the event.... See more

Rated 5 out of 5 stars

Shrina Patel was amazing her help and advise was superb. The attention to detail was excellent and she helped design a brand new product for our company which delivery was quicker than advised and we... See more

Company replied

Rated 5 out of 5 stars

Amazing and super helpful! Shrina was really helpful with sorting a recent order we needed asap in Europe, I was kept informed the whole time from start to finish and it was the easiest customer jo... See more

Company replied

Rated 5 out of 5 stars

I was looking for some branded books with matching pens but also wanted to include 3 pages of company information within the books (Tipin pages). I dealt with Ben Jones who could not have been more h... See more

Company replied

Rated 5 out of 5 stars

Quick and efficient customer service. Second time purchasing with Everything Branded they products they provided was just what we needed. Thank you to Ben Jones who assisted with processing this o... See more

Company replied

Rated 1 out of 5 stars

Items arrived and the printing quality was awful. Palmed me off with I approved the artwork and it stated, there could be printing issues - however the printing issued I had were on the other side -... See more

Rated 5 out of 5 stars

We enquired about neck warmers as give-a- ways but needed them quickly. Daniel was very helpful, he rushed through the artwork for us and came back with a great design. Easy payment followed and the n... See more

Company replied

Rated 5 out of 5 stars

Ben Jone's customer service is phenomenal. Emails are always prompt and he also makes the effort to call also. The products are fabulous quality! Will be ordering from them regularly.

Company replied

Rated 5 out of 5 stars

Great promo items supplied by Everything Branded. Jay S made the whole ordering and deign process easy, and kept me up-to-date on delivery times. Will definitely use again. Thank you

Rated 5 out of 5 stars

This was a 2nd purchase with Everything Branded (different company branded items this time) Although my first shopping experience was over 2.5 years ago and was excellent, i felt that there were a few... See more

Company replied

Rated 5 out of 5 stars

Ben Jones provided a great customer service from start to finish, being my first time ordering from Everything Branded UK communication was clear making the entire process smooth and stress-free. Del... See more

Company replied

Rated 5 out of 5 stars

Cameron Robertson, our account manager is fantastic. Nothing is too much trouble and he really does go above and beyond. The service offered is outstanding.

Company replied

Rated 5 out of 5 stars

Shrina was very helpful in providing options for me to choose from for our new branded keyrings. I received a call from her to talk through what I was thinking of, and then she followed up with an ema... See more

Rated 1 out of 5 stars

Tried to call in to get assistance. The person who was dealing with my case was on leave so asked to speak to someone else as it was a matter or urgency. Was left on hold for numerous minutes, then ca... See more

Rated 5 out of 5 stars

We use EverythingBranded to supply our branded merchandise, workwear, and PPE, and the service has been excellent from start to finish. The quality of the products is consistently high, our brandi... See more

Rated 5 out of 5 stars

Shrina has always been incredibly helpful whenever I have placed an order with Everything Branded. I highly recommend them as a company!

Company replied

Rated 5 out of 5 stars

Ben at Everything Branded has been brilliant. Super helpful, knowledgable and very friendly. Competitively priced and great customer service.

Rated 5 out of 5 stars

Daniel O was super helpful and responsive to help us get our order. This was quite useful as timing was important on our side. Thank you Daniel!

Rated 5 out of 5 stars

Isabel was so helpful, and truly exceptional at replying quickly and informative! Will be using them again without doubt! Great customer service and super quick delivery.

Company replied

Rated 5 out of 5 stars

This is the second time I have used Everything Branded, and I again had the pleasure of working with Patrick for this project. I already reached out with a super tight turn around, but Patrick was abl... See more

Rated 5 out of 5 stars

Received great service from Jenny Garcia. Communication was quick and clear. Delivery was on time and the products looked great!

Company replied

Rated 5 out of 5 stars

Daniel was very helpful and responsive... beat all other supplier prices - look forward to placing more orders

Company replied

Rated 5 out of 5 stars

Excellent service, quick delivery, got branded cotton bags. Shyvie who dealt with us from query to delivery was excellent.

Company replied

Rated 1 out of 5 stars

Highlighters were dried up just a few months after purchase, opening up brand new boxes of them and they were useless. raised a complaint, promised a response within 72 hours, even sent a video... See more

Rated 5 out of 5 stars

Thank you so much to Jane for helping out! The design was brilliant and came super quickly. The team were great via phone and email, super quick responses. Highly reccommend.

Company replied

Rated 2 out of 5 stars

Extremely poor service, ordered several thousand pounds worth of branded & date stamped goods only for company to fail to deliver in time for the event. Company then promised a refund for the wasted g... See more

Rated 5 out of 5 stars

Shrina was great and very responsive. The order process was smooth and simple and the product was delivered super fast which was amazing.

Company replied

Rated 5 out of 5 stars

Very easy to order! Shrina was a great help, making sure I knew all product options before purchasing. Answered all my questions and got back to me quickly. Thanks Shrina!

Company replied

Rated 5 out of 5 stars

Communication with my account exec has been great, she is responsive and very hepful. Thank you Jenny Garcia.

Company replied

Rated 5 out of 5 stars

Great advice on products, fast, efficient service and Triesha Meon was so helpful!

Rated 5 out of 5 stars

Jenny was really supportive and helpful in turning around a last minute order. Good communication.

Company replied

Rated 5 out of 5 stars

Shyvie Saluper was very easy to deal with.I changed the design 3 or 4 times and she had really good patience with me and was very quick to reply to my emails.very happy with the service

Company replied

Rated 5 out of 5 stars

Our business wanted to order lanyards in bulk - not only were the quality of the lanyards lovely, but Cameron Robertson helped me through the entire process giving me various options and valuable in... See more

Company replied

Rated 5 out of 5 stars

Our dealings with Shrina have been absolutely fantastic. Her communication, knowledge and customer support has been brilliant. Highly recommend.

Company replied

Rated 1 out of 5 stars

We ordered 500 units. The branding was misplaced on all of the items and looked awful. 5% of the items where damaged upon arrival, with large rips to the front of the booklets where the branding machi... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY - I placed a large order with Everything Branded back in October for over £500. After taking my money, I was then told the items were not in stock. Months later, I am... See more

Company replied

Rated 1 out of 5 stars

Scam of a company - DO NOT USE ⚠️ Avoid this company at all costs. We placed a large order worth £6,900 for hundreds of items, intended for our students. Not a single product was ever deli... See more

Rated 5 out of 5 stars

Fast, quick and easy! Love the bottles, this is our second time ordering. Patrick was very helpful!

Company replied

Rated 1 out of 5 stars

The worst customer service ever failed to deliver - poor customer service missed a deadline for event - if you need event material do use this organsation the amount of extra stress money down the d... See more


Company details

  1. Promotional Products Supplier
  2. Promotional Item Store

Written by the company

Everything Branded is one of the UK's leading promotional products distributor. With over 30,000 products available online there is a printed product for every charity fundraising event, marketing drive or corporate awards giving. Every one of our customers will be given a dedicated account manager who will take you through the order process from first quote to potential re-order. EverythingBranded.co.uk offers completely free and unlimited visuals so you can see how your printed product will look before you buy it. Amendments are free too, we want to make sure you're happy before we go to print.

EverythingBranded

Written by the company

We Brand Everything

Cheapest Prices & Quickest Delivery

We offer a best price guarantee

If you find our products cheaper somewhere else, send us the quote. We'll be able to beat it!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service and correspondence…

Fantastic service and correspondence with Shrina Patel over the course of our transactions! They were able to answer all our queries and provide references for our designs. Everything arrived on time before our required deadline too

15 April 2026
Unprompted review
Rated 1 out of 5 stars

We've been waiting for 4 months to get some mugs right.

Ordered 250 mugs in January, received a proof with an incorrect artwork, recreated by them for some reason, not the original one we sent. They sent a new proof with the correct preview, but went ahead and printed the wrong one anyway. We couldn't use the mugs so they were collected by them. After another month of chasing them we are told the same style of mug will be in stock the following week for reprint. After 3 more weeks we are told they will be back in stock in June. After 3 more weeks of chasing we get to choose a different mug style. We get a proof and it's the same wrong one again. It is now nearly May we we still don't have any mugs or even a correct proof. All this time we've been polite and patient, but I think this is a bit ridiculous.

16 April 2026
Unprompted review
Rated 4 out of 5 stars

Speedy and friendly service.

Really rapid response from the sales team, and they worked really hard to turn around our order really quickly. The quality of the product was really good and the design came out well. Only criticism perhaps is that the template of printable area could make it a bit more clear where in the printable area things needed to be to be where on the final product- would cut down the number of emails needed back and forth.

30 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the four stars! We’re glad you had a good experience and appreciate your support.

Rated 5 out of 5 stars

Lovely Service

Our business wanted to order lanyards in bulk - not only were the quality of the lanyards lovely, but Cameron Robertson helped me through the entire process giving me various options and valuable information that was really handy!

Thank you Cameron, I'm sure if we need anything more, we'll be back to EverythingBranded again! :)

2 April 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Individual Notebooks, Individual Service

We ordered some custom notebooks through Everything Branded and the process was very smooth and straightforward. We had plenty of support from Dos throughout who was incredibly helpful and promptly cleared up some confusion around the logo placement.
When the notebooks arrived they were great quality and fit the proofs exactly.

We'd definitely order through them again!

2 April 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the review. We appreciate the opportunity to provide your promotional merchandise and are glad everything met your expectations. Hope to work together again soon.

Rated 5 out of 5 stars

I recently placed a custom balloon…

I recently placed a custom balloon order with Isabel, and I couldn’t be happier with the experience. The balloons looked absolutely amazing—exactly how I imagined them, if not better. What really stood out was the delivery speed. I had explained that I needed them urgently, and they arrived even quicker than promised. Fantastic service, great quality, and very reliable—I would definitely order again!

16 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Amazing products & costumer service

The team is amazing, they helped me with my request, followed up and created a mock version of the products. What surprised me the most was the outstanding quality of the garments. We made 100 branded tote bags, and they look stunning. In particular, shout out to Isabel Edwards!!

19 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the review. We appreciate the opportunity to provide your promotional merchandise and are glad everything met your expectations. Hope to work together again soon.

Rated 5 out of 5 stars

I have been dealing with with Isabel to…

I have been dealing with with Isabel to arrange some unique tops for a stag do, she has been prompt and helpful throughout. Great service

16 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the five-star review, we appreciate your business! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Great service and product delivery…

Great service and product delivery (shout to Daniel who gave me fantastic customer service)

10 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the five-star review, we appreciate your business! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Neck warmers as fast as possible

We enquired about neck warmers as give-a- ways but needed them quickly. Daniel was very helpful, he rushed through the artwork for us and came back with a great design. Easy payment followed and the neck warmers were with us within two and a half weeks. A few days before their EDD and in time for our event. Thanks for you great and speedy service. Graham from Run Breckland

20 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Daniel did an amazing job

Daniel did an amazing job! Very happy with the results, professionalism and speed of the delivery.

2 March 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the five-star review, we appreciate your business!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, my contact Daniel Ogden was extremely helpful and made the whole process from artwork to delivery very simple. Will have no hesitation in using them again the next time I want any promotional material.

25 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Just speak to Isabel!!!

From start to finish, Isabel was great. Always responsive, helpful and kept me informed throughout. Through helping with the sizes of designs, and quality of items, nothing was too much trouble. You will not go wrong speaking to Isabel for your requirements. Will definitely be using again. If I could give 6 stars, I would! Thank you Isabel.

6 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the review. We appreciate the opportunity to provide your promotional merchandise and are glad everything met your expectations. Hope to work together again soon.

Rated 1 out of 5 stars

Disappointing and lack of accountability

Our order was delivered to an incorrect address, unknown to us. Despite multiple follow-ups from us, we were eventually given assurances that it was escalated
We were promised a full refund, but still haven’t received it and emails now go unanswered. Very disappointing service from Shauna Brant and Jay Serrano with complete lack of accountability.
*I'm surprised by your response to my review. Have you even bothered to liaise with your team named above. Our order number was CAD103255.

31 January 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We take all feedback seriously, but we do not see details of your experience here. We’d be happy to connect directly to better understand and address any concerns.

Rated 5 out of 5 stars

Great service and excellent overall experience

From the very start Isabel was consultative without being pushy and helped get a solution to a promotional requirement. She remained in excellent communication throughout the process and made us feel very confident with what we had ordered.
I would happily recommend and am sure we will use Everything Branded again!

11 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the review. We appreciate the opportunity to provide your promotional merchandise and are glad everything met your expectations. Hope to work together again soon.

Rated 5 out of 5 stars

Great Products-Beautiful Branding

Dealing with my account manager, Dos Mangio, was an absolute pleasure. He responded to any message in a very timely manner! We ordered branded music speakers, and they were absolutely beautiful. Very pleased with the quality. I have been using everything branded for some time now and have had an excellent experience every time! would definitely recommend.

16 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Daniel was very helpful and…

Daniel was very helpful and responsive... beat all other supplier prices - look forward to placing more orders

10 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Consistent & reliable

We have had many orders for branded items, and they were all good quality & reasonably priced, especially if you buy over 100 (Branded pens), where you make great savings.
Quick turnaround on all orders.

29 January 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the five-star review, we appreciate your business!

Rated 5 out of 5 stars

10/10 service!

Isabel was a wonderful account manager - I would recommend her to anyone!

5 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Excellent customer support & communication

Our dealings with Shrina have been absolutely fantastic. Her communication, knowledge and customer support has been brilliant. Highly recommend.

3 February 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the five-star review, we appreciate your business!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look