Everything Branded and Everything Swag USA Reviews 11,552

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, responsiveness, and professional communication, making the ordering process smooth and easy. Many people highlight the excellent customer service, appreciating the personalized attention and quick turnaround times for their orders. Consumers are also very satisfied with the quality of the products received. However, some customers also noted issues with order fulfillment, including delays and unfulfilled orders, with a few instances of poor product quality. A small number of people experienced difficulties with communication, reporting unresponsiveness and a lack of follow-up from the company.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, responsiveness, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the helpfulness of... See more

Product

Users describe positive interactions with product. Customers consistently praise the high quality of items,... See more

Response time

Consumers generally praise the responsiveness of the service. Many customers highlight quick replies, with... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent and prompt... See more

Based on these reviews

Rated 5 out of 5 stars

Alaizza Saylon was a great sales representative! She worked with me on the pricing of a large bulk order that beat their closest competitor for this product. It's not very often you receive fast, cour... See more

Company replied

Rated 5 out of 5 stars

We’ve had a great experience with the products we order each year. The quality is consistent, and the process is always smooth. Tom Pickworth provides excellent customer service. He is responsive, h... See more

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Rated 5 out of 5 stars

We were in a bind due to an issue from a different company. Argie was terribly helpful responding to questions quickly and made everything easy to seamlessly solve the problem on our end. Will be st... See more

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Rated 5 out of 5 stars

This was our first time working with Everything Branded, and I highly recommend them. The entire process was smooth and well organized from start to finish. Tom was excellent with communication and tr... See more

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Rated 5 out of 5 stars

Foam Hockey Stick Hats for the win! Tom has helped us get branded foam hockey stick hats twice now for one of our favorite events of the year. The hats were great - well made, branded perfectly, well... See more

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Rated 5 out of 5 stars

Dan was so helpful in getting me a quote and pictures of my logoed stress ball dumbells for my studio so quickly. I asked if the logo could be bigger and he immediately made a creative change that all... See more

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Rated 5 out of 5 stars

Alaizza Saylon went above and beyond to help me place a very small order but with complicated two party billing and multiple logo changes. I felt bad she had to do so much work for such as mall job b... See more

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Rated 5 out of 5 stars

Everything Branded was easy to work with and walked me through the entire ordering process. Working with Alaizza Saylon made the process even easier. Would highly recommend Everything Branded for yo... See more

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Rated 5 out of 5 stars

We worked with Tom Pickworth to source parade/funeral gloves for a local police department. The gloves were received very quickly and in great condition. Tom was very responsive and easy to work with.... See more

Company replied

Rated 5 out of 5 stars

Thank you, Jay Garcia, for the excellent and quick communication you provided our company. We were on the hunt for storage clipboards and needed our logo strategically placed. We look forward to rec... See more

Company replied

Rated 5 out of 5 stars

Byron helped me find the product that I was looking for. Wit he so many options to choose from, he helped me narrow it down within my price range and provided excellent communication and follow up. I... See more

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Rated 5 out of 5 stars

We have used Everything Branded a handful of times and Jay Garcia has been such a help throughout each project we work on! Great products, clear communication, and quick turnaround.

Company replied

Rated 5 out of 5 stars

Had an amazing experience with EverythingBranded.ca! Martin took exceptional attention to every element of our order; responses were quick and detailed, every question or concern was addressed, and... See more

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Rated 5 out of 5 stars

Have ordered several items from them for customers looking for products I don't carry. I have worked with Tom Pickworth from the beginning and I will keep using him as he is always quick to respond an... See more

Company replied

Rated 5 out of 5 stars

Working with Dan E. was a great experience. I had a rush order but also some nuance with the shipping speed and destination and he made it an extremely easy and efficient experience. Thankful to have... See more

Company replied

Rated 5 out of 5 stars

From our initial contact through post-fulfillment, our account manager, Tom Pickworth, was engaged with our needs and delivered an outstanding product on time--maybe even a little earlier than initial... See more

Company replied

Rated 1 out of 5 stars

Do not use this company - I submitted a request through their website for a quote. The confirmation email stated I'd receive a response in 1 hour. I heard nothing for 4 days, at which point I called t... See more

Company replied

Rated 5 out of 5 stars

Argie was quick to respond to my emails, and he called and worked with me to obtain the products I needed within my budget. Argie was very professional and courteous. Thank you, I look forward to rece... See more

Company replied

Rated 5 out of 5 stars

AJ Bernado was very helpful and had great communication. I was on a time crunch. He made sure that the necessary deadlines were achieved without having to pay extra for shipping. The product was as de... See more

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Rated 5 out of 5 stars

We had another vendor suddenly be out of stock for a swag item that we were counting on having, and couldn't get us anything on time for an event. Everything Branded really stepped up and they were ab... See more

Company replied

Rated 5 out of 5 stars

Jay Hernandez strayed in contact with me throughout the process of selecting items and reviewing proofs until a decision was made on the order. Our Business Office has received fine service, also, in... See more

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Rated 5 out of 5 stars

I’ve been working with Tom Pickworth who represents Everything Branded for several years now, he is always prompt at replies and very professional. Looking forward to working with him more in the futu... See more

Company replied

Rated 5 out of 5 stars

Argie was kind and worked with me to get exactly what our team needed. As a non-profit we struggle with pricing at times but he was able to make it work, meet our deadline and was wonderful.

Company replied

Rated 5 out of 5 stars

Great quality product, but the actual win is the account manager who helped us, Tom. Tom made sure we got our product on time, he worked with me on picking the best product and the outcome was very su... See more

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Rated 5 out of 5 stars

Our rep was incredibly helpful at placing a time sensitive order. Big thank you to Alaizza for making it so easy.

Company replied

Rated 5 out of 5 stars

AJ responded very quickly to my need for help with a misprinted order. He provided follow through and coordinated with customer service on my behalf until the issue was resolved. Thank you, AJ!

Company replied

Rated 5 out of 5 stars

Alaizza Saylon worked with us to get exactly what we wanted at a price that fit into our budget. Alaizza went above and beyond and made our experience very pleasant and easy!

Company replied

Rated 1 out of 5 stars

It's been over a month and I still haven't received a proof. I requested a quote (promised with 48 hours), after a week of waiting i sent an email asking if there was an update. I was connected wi... See more

Company replied

Rated 5 out of 5 stars

Everything Branded has been exceeding our expectations for over 5 years!! Tom Pickworth, our representative, consistently helps me whenever needed, answers in a timely fashion and is overall a very ni... See more

Company replied

Rated 5 out of 5 stars

Tom Pickworth at Everything Branded always does a great job for our small business. Very responsive, follows up, and gets things right. Great product too. Highly recommend.

Company replied

Rated 1 out of 5 stars

I never received 2 of the items for my event. The company didn't back me or help me through the experience. I'd never trust their service. They don't have helpful staff. They aren't responsive.... See more

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Rated 5 out of 5 stars

ARGIE was very communicative. He stayed with me even as I thought through what my project would actually look like. He was very patient and very helpful.

Company replied

Rated 5 out of 5 stars

Honestly,I had a great experience with Everything Branded. there is a staff member name Argie,she is very nice, very professional and she is doing a good job.

Company replied

Rated 5 out of 5 stars

Jay Garcia was super helpful and was able to find me an alternative, yet similar product to order and at a great price. I was very happy with my experience with him and the overall customer service at... See more

Company replied

Rated 5 out of 5 stars

Jake William was fantastic. He assisted with my order that arrived in time as assured and the quality of the products were outstanding. Thanks again Jake!

Company replied

Rated 5 out of 5 stars

– Alaizza Saylon was my sales representative as was so helpful and responding VERY quickly to my needs!! I will definitely be coming back for more :)

Company replied

Rated 5 out of 5 stars

Alaizza Saylon was wonderful to work, responsive, and did a great job getting our order in quickly and efficiently. I appreciate her help and timely responses.

Company replied

Rated 5 out of 5 stars

The customer service is top notch. Shout out to Byron Del Rosario. He is super quick to respond and has always been extremely helpful.

Company replied

Rated 1 out of 5 stars

Ordered customized stuffed animals for a new small business. Putting aside that the process took far too long to get an acceptable prototype, when product was finally received months later, the qual... See more

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Rated 5 out of 5 stars

DAN was incredibly helpful!! Our order needed to be rushed and order that same day and he reached out to his warehouse and others to ensure we could get what we needed in time. On top of that, he prov... See more

Company replied

Rated 5 out of 5 stars

AJ has been excellent as our rep. We have placed a few last minute orders and he is very responsive and accommodating.

Company replied

Rated 1 out of 5 stars

What started out as a very pleasant and positive experience turned out to be an absolute fail. Before making the order we confirmed (I have all of this in emails) that we must have t... See more

Company replied

Rated 5 out of 5 stars

Alaizza and Everything Branded did a great job in getting our company the Yeti Tumblers with our new company logo in time for our Annual Sales Meeting. Can't wait to give them out to everyone. You r... See more

Company replied

Rated 5 out of 5 stars

Argie was awesome! I appreciated his thorough and knowledgeable information he provided, as well as his quick responsiveness. He made my first experience with your company top tier! Thank you Argie!... See more

Company replied

Rated 1 out of 5 stars

Omar was efficient in getting our order done up. But once the order was received and the product look likes it’s from a dollar store there is no support or reply.

Company replied

Rated 5 out of 5 stars

Thank you for your help with my order AJ, both the credit card mints and round lip balms look amazing and were a hit at my event!

Company replied

Rated 5 out of 5 stars

I had a great experience with Jay at Everything Branded. Jay was super responsive and efficient. Made my purchasing experience smooth. I look forward to purchasing more items for my company!

Company replied

Rated 5 out of 5 stars

Third custom print job we've done with Dan. Excellent experience across the board. Excellent communication, proofs, etc. Bravo, Dan!

Company replied

Rated 5 out of 5 stars

Ordering was simple, delivery was quicker than promised, and the product was just as described! Working with Argie made ordering such a breeze.

Company replied

Rated 5 out of 5 stars

Excellent Service. Personal Representative. Attention to details. Stays on top of things, follows up, heads off problems, and fixes anything that is wrong.

Company replied

Rated 5 out of 5 stars

Byron was awesome. I have worked with Byron on several projects over the past few years and he has always performed as promised!

Company replied

Rated 1 out of 5 stars

I placed an order with Everything Swag on 2/24/2026. At this point I have to get an attorney. I received nothing as quoted in their email of, "You'll receive next steps with 24 hours." After receivin... See more

Company replied

Rated 5 out of 5 stars

Byron was VERY instrumental in me making the final decision to do business with Everything Branded. He was very attentive to my needs and my budget restrictions, and helped the process go incredibly s... See more

Company replied

Rated 5 out of 5 stars

AJ is the best as always! We have been collaborating with him since 2024 and started to get Everything Branded as our Merch supplier. He never failed to assist us with our needs and orders. His servi... See more

Company replied

Rated 1 out of 5 stars

Is there less than 1 star? We did a corporate order for clients for Christmas. After we paid Tom Pickworth told us our colors were not avail. Then our product wasnt avail. So we switched from y... See more

Company replied


Company details

  1. Promotional Products Supplier

Written by the company

EverythingBranded.com provides custom promotional products and branded swag for businesses, events, and organizations. The company offers 100,000+ products that can be customized with logos and messaging, with support from in-house designers and dedicated account managers throughout quoting, proofing, production, and delivery. EverythingBranded USA is part of a Everything Global founded in 2010 with operations globally.

Your Complete Promo Partner

Written by the company

We Build Foundations Together
Our wide range of promotional products support all and every business with their promotional needs, especially in our digital age. 'Promo' is more powerful than ever.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Service

Excellent Service. Personal Representative. Attention to details. Stays on top of things, follows up, heads off problems, and fixes anything that is wrong.

16 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thank you for such a lovely review — it genuinely made our day! We’re so glad everything met your expectations, and we really appreciate you taking the time to share your experience

Rated 5 out of 5 stars

Ask for Dan!

Dan was easy and wonderful to work with! Very responsive and direct. Made the entire process quick and simple.

27 January 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks for your fantastic feedback! We’re really happy to hear you were pleased with the service and speed — that’s exactly what we aim for. We appreciate you taking the time to share your experience!

Rated 1 out of 5 stars

Can I give 0 stars?

I placed an order with Everything Swag on 2/24/2026. At this point I have to get an attorney. I received nothing as quoted in their email of, "You'll receive next steps with 24 hours." After receiving nothing, I tried to call the number listed on Everything Branded's website. BECAUSE HEAVEN FORBID A COMPANY HAVE IT'S OWN PHONE NUMBER. They finally answered after 4 phone call attempts and said, " OOO your order # is with Everything Swag and they are their own separate entity so I can't actually help you with that, but I'll be sure to talk with my colleagues about it." I was promised an email that never came from that. I was given the generic, info email for Everything Swag. I recommend never even trying to get ahold of them. To date, I have sent 4 different emails to different accounts. I have done the live chat through the Everything Branded website because once again, the Everything Swag chat doesn't work. I have called 4 times to the Everything Branded side to receive the same answers every time.
Do not give these people a dime. Do not waste your time. Giving them 1 star is unfair. I don't know how they earned a star. They have fake reviews that are AI generated based on past customers in Europe. The United States branch is the worst customer service and customer experience I have every received.

17 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Hi Mack,

We can see you've been contacted by one of our senior management team to assist you here. We look forward to getting this resolved and turning the experience into a positive one.

Thank you,

Rated 5 out of 5 stars

Dan was great in securing a competitive…

Dan was great in securing a competitive quote and working in a very timely manner to ensure the details and modifications to the design were perfect. Thank you!

17 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks so much for your review! We really appreciate your support and hope to see you again soon.

Rated 5 out of 5 stars

Satisfied Customer

I appreciate the follow-up after the sale. That is extremely important. I received an email from Byron today, providing the courier and tracking number for my shipment.

16 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thank you so much for your kind words! We’re really glad to hear you had a great experience with us. It means a lot to the team, and we’ll be sure to pass your feedback on. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Byron always does an exceptional job at…

Byron always does an exceptional job at making sure our collateral is exactly what we want. Worked with him on a few projects now. Great work!!!! I come back specifically for him!

12 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thank you so much for your kind review! We're really happy to hear you had a great experience with us. Your feedback means a lot to our team, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Tom is the 🐐

Tom is the 🐐 love working with this company and Tom in particular!

12 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thank you for taking the time to leave us such a lovely review! We truly appreciate your support and hope to serve you again soon

Rated 1 out of 5 stars

Terrible product

Omar was efficient in getting our order done up. But once the order was received and the product look likes it’s from a dollar store there is no support or reply.

10 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Hi Sam,

We would love to hear more about what issue you are facing on this, if you can reach out to our service team at cs@everythingbranded.com we would love to help you here.

Thank you,

Rated 5 out of 5 stars

Super easy, low stress process with great customer service

Dan responded SO quickly to my request. He got the artwork right the very first time and was easy to work with on the project. Great Customer Service! Can't wait to see the cups!

10 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thank you for your positive feedback. We're pleased to hear that you were satisfied with our service. Customer satisfaction is very important to us, and we appreciate you sharing your experience.

Rated 5 out of 5 stars

Everything Branded is my top choice

Everything Branded is my top choice vendor to work with! Tom Pickworth is always super communicative and helpful, and the team works so quickly to fulfill orders. Highly recommend.

19 February 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

We're glad you had a positive experience and appreciate you choosing us.

Rated 5 out of 5 stars

Love working with Everything Branded

Love working with Everything Branded. They have great choices, amazing prices and the best customer service. Alaizza Saylon was quick and helpful. She made the whole process so easy. Will order from again.

11 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

We truly appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Dan was incredibly patient and…

Dan was incredibly patient and responsive.

11 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

We truly appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

DAN was really helpful

DAN was really helpful, he did a very good job.

4 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

We truly appreciate your support and hope to serve you again soon.

Rated 1 out of 5 stars

No response to order or inquiries

11 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Hi Megan!

We can't find your inquiry based on this, please email us at cs@everythingbranded.com and we can locate this for you!

Thank you

Rated 5 out of 5 stars

User friendly, on time and within budget!

I ordered the eyeglass microfiber cloths. Tom Pickworth was super helpful. Sent us a proof, made all the requested adjustments and had it in production super fast! They made my order work within my budget too! How great is that! The whole process was easy! We love the product! I would highly recommend!

10 February 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

We truly appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Alaizza was extremely helpful and on…

Alaizza was extremely helpful and on top of it!

9 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thanks for the amazing review! We're thrilled to hear that you had such a positive experience with us. Your support really means a lot to our team.

Rated 5 out of 5 stars

Dan was wonderful-super quick to…

Dan was wonderful-super quick to respond and helpful! Great pricing and shipping time as well.

9 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

We're glad you had a positive experience and appreciate you choosing us.

Rated 5 out of 5 stars

Amazing Service and Product

We’ve had a great experience with the products we order each year. The quality is consistent, and the process is always smooth.
Tom Pickworth provides excellent customer service. He is responsive, helpful, and easy to work with. His quick communication and friendly approach make the experience even better.
We look forward to coming back every year.

9 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thank you for your great review! We're glad you had a positive experience and appreciate you choosing us.

Rated 5 out of 5 stars

Thank you for your help with my order…

Thank you for your help with my order AJ, both the credit card mints and round lip balms look amazing and were a hit at my event!

4 March 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

Thank you for your great review!

Rated 5 out of 5 stars

Problem solved

We were in a bind due to an issue from a different company. Argie was terribly helpful responding to questions quickly and made everything easy to seamlessly solve the problem on our end. Will be sticking with Everything Branded going forward.

12 February 2026
Unprompted review
Everything Branded and Everything Swag USA logo

Reply from Everything Branded and Everything Swag USA

We are very glad we managed to assist you! Thank you for your great review.

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