Placing the initial order from an advertisement was a bit misleading. However the order for the coffee machine was placed after a misunderstanding - My daughter ordered what she thought was the full... See more
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We sell reusable Coffee Capsules compatible with most machines (Nespresso, Dolce Gusto, Illy, Lavazza etc.). 100% Stainless steel, 100% Game Changer, 0% Waste :-)
Contact info
Barcelona, Spain
- contact@evergreen-capsules.com
- evergreen-capsules.com
Replied to 69% of negative reviews
Typically replies within 1 week
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Excellent product
The order arrived well on time and as expected. The packaging was also nice in a very convenient carrying bag.
Simple ordering process
Simple ordering process, good communications, great coffeemachine!
Very helpful when I worried about not…
Very helpful when I worried about not recieving my machine....ordered just before Christmas. They put my mind at rest that it was on its way.
Good
Good, prompt service. Safely delivered, good packaging. Ordered as presents so not used yet.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY.
I would give it zero stars if I could. Having bought and received 2 portable coffee devices as gifts, I returned to the site and bought a third one with a voyager case as a Christmas gift. It has never arrived. Evri the courier confirmed I did not receive it.
I have spent the last 2 weeks emailing Jessica in customer services who keeps moving the goal posts and using various delaying tactics having said she would arrange for the goods to be sent in time for Christmas. I am now being asked for a police report. There is no way the police will want to engage with me on this matter.
I have never experienced such poor service and feel I am being made out to be lying when in fact the company have my money but I am empty handed and will have a disappointed loved one at Christmas. Surely it is the vendors responsibility to ensure the courier delivers the items correctly.
I have been left very distressed at the treatment I have received and don’t want anyone else to experience similar.
SIMPLY BUY ELSEWHERE.
Edited after the reply from Evergreen-Your customer services have already confirmed I do not need to send a police report. There is no evidence of theft from my property as the goods were never delivered. Evergreen can get compensation from the courier who did not deliver the parcel. In the meantime I am left out of pocket and without the Christmas gift promised to my loved one. I can only hope you will resend the items in time for Christmas though I am losing faith given the treatment I have received over the last 3 weeks.

Reply from Evergreen Capsules
Purchased one for my daughter and it…
Purchased one for my daughter and it will not heat up, have been talking to them for them for nearly 3 months now , still don’t want to sort it out. Have now contacted international trading standards to try and sort it out.

Reply from Evergreen Capsules
Coffee & Case
Loving my travel coffee and now a secure case for road trips.
Coffee made flexible
Being able to have my own coffee on the go is a game changer. Also being able to use both hot and cold water means it is more flexible.
I bought it as a birthday gift for my…
I bought it as a birthday gift for my friend in USA. He was so impressed and happy about it. He like to go fishing and he is a coffee lover! So you can imagine the surprise! We tested it immediately and it worked great!
I’m curious about the first trip!
Stylish box that gives a perfect coffee
Amazing box, holds all the bits for a perfect coffee, to enjoy any place, anywhere!
We love it!
Evergreen Support were fantastic…
Evergreen Support were fantastic dealing with by issue with delievery, they actioned the rapid resolution and delivery to me.
Great product
Great product. Makes a great coffee and is comparable to cafe
Portable espresso maker
Item as advertised. Easy to operate and makes good tasting coffee. Delivery was fast & efficient. Overall am very pleased with this purchase
Brilliant .thank you so much for speedy…
Brilliant .thank you so much for speedy service
Never received product and ghosted by service team
Received a literal blank plastic bottle, no branding, no packaging, nothing. Customer service assured it's a mistake but have ghosted me for two weeks so I've no idea what's happening. Horrific service, horrific way to treat customers. Was supposed to be a Christmas gift, guess not. Don't recommend

Reply from Evergreen Capsules
Coffee pal,
Coffee pal,
Love my coffee and now where ever I am, I can always have my coffee with no mess no fuss.
Great for travel and road trips or even to take to work.
Good coffee, no queque, no cardboard cup
This coffee maker is a good idea. Everyone should have one - that’s why buying two was a good idea
Solid device
Solid device, good quality Coffee with good temperaturen.
Amazing!
Amazing!
Having the possibility to make great coffee anywhere you go, without having to spend endless money in coffee shops for it (without even knowing how it would he in the end) is great.
Very easy to use, very compact, made everyone happy when they saw it.
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