I am old and find all this confessing. Your AI was helpful but quit before I was through . Still not sure if I actually have tickets. But I feel sure when I show my emails some one at OsF will be abl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Couldn't see which seats in the section and row. Difficult to figure out how to save my tickets for retrieval at the venue.
I'd like to see my tickets and get them from the confirmation page.
This dynamic pricing or whatever it’s called has to stop, at least the resale is being managed well and resale isn’t crazy priced.
Company details
About Event Tickets Center
Written by the company
Experience is everything.
At Event Tickets Center, we believe that buying tickets should be simple, so we streamlined the online buying process by creating a user-friendly platform to browse millions of tickets to thousands of national and local events.
We use industry-standard technology to keep your information secure, and all purchases are backed by our 100% Guarantee, so you can shop with peace of mind, too.
From sports fanatics to music lovers and theater enthusiasts, Event Tickets Center connects audiences nationwide with the tickets they need to create memories that will last a lifetime.
Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.
Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.
Event Tickets Center - Connecting You with the Tickets You Need
Written by the company
- Event Tickets Center provides a secure and convenient place to connect fans with the tickets they need. Driven by a shared love of concerts and live events, the team at Event Tickets Center works together to deliver a seamless and user-friendly online experience, helping customers find the tickets they need to create experiences and memories that last a lifetime.
Event Tickets Center 100% Guarantee
All orders are backed by our 100% guarantee
You will receive a 100% refund for your tickets if: Your order was accepted but not delivered by the seller, your order was accepted but not delivered in time for the event, your tickets were not valid for entry (1), or your event is cancelled and is not rescheduled (2). Notes:
(1) Verified proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verified proof.
(2) 100% refund for a cancelled event does not include shipping.
Shop for tickets on EventTicketsCenter.com with the comfort of knowing that your purchase is covered by our 100% guarantee.
Contact info
3.1
Average
64K reviews
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Could not pick the tickets I really…
Could not pick the tickets I really wanted. Site was very hard to navigate.
16 September 2026
Reply from Event Tickets Center
Hi Peggy!
We're sorry to hear there was difficulty with navigating our site. If you need any assistance with your order please do not hesitate to reach out to our support team who is always happy to help. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.
Bad experience
Update after reply from vendor:
I’m giving back one star because you took the time to respond. I appreciate how hard it is to run a business these days.
That being said, here’s what I did after finding out my tickets in row C middle were vapor. I went to the venue website and bought 2 tickets at the back of the theater. It took me 15 minutes to complete. Worse seats by far but I saved my evening (dinner and concert with my wife). Not sure what your team did to find tickets but I assume you were looking for equal value seats, coming up empty. Had you said to me on the phone “Bruce, we can get 2 at the back and will comp them for your trouble” I likely would have given you 4 or 5 stars.
There were quite a few open seats near stage so I’d suggest your industry has a credibility issue around guaranteeing seats. In the end I saved my evening but am still not happy you had use of my money for 4 months and couldn’t deliver. Next time I will skip resellers and go my deal with venues where possible.
Again, I appreciate the role resellers play and this is not life or death. I can be a bit direct when upset and hope I wasn’t too snippy on the phone.
Original post:
I paid a few hundred dollars several months ago for 2 tickets to a show and literally 7 hours before the show I’m informed my tickets don’t exist. Why would I ever use you again? We both know the answer to that. No gold ribbons for giving my money back.
15 September 2026
Reply from Event Tickets Center
Hello Bruce!
We're sorry to hear of the issues with your purchase. As a live secondary ticket marketplace, Event Tickets Center connects fans with verified seller partners. While these ticket-selling partners work diligently to fulfill every order, unexpected venue allocation issues or inventory shortages can occasionally prevent a seller from delivering tickets as planned.
Reviewing the notes on your order from our support team we can see that the seller did not provide the tickets by the set delivery date. Once passed the deadline, our support team then attempted to source alternative tickets from another seller for the same event but none were found available. With no alternative tickets to offer in replacement the order was then immediately refunded in full in accordance with our 100% Buyer Guarantee.
Not technically inclined
Not technically inclined. The process was confusing but I finally got my tickets.
15 September 2026
Reply from Event Tickets Center
Hello Gregory!
Sorry to hear it was a confusing experience. If you have any questions we can clarify please feel free to reach out to our support team for more details. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.
All ended well!
Never got my E tickets and this morning I thankfully got a full refund. After some anxious hours we located tickets for tonight’s concert so all is well. Whew!
15 September 2026
Reply from Event Tickets Center
Hi Ann!
We're sorry to hear about your issues with your tickets. Looking at the order we can see that the seller was unable to deliver the tickets after the deadline had passed. Our support team then attempted to source alternative tickets from another seller but unfortunately none were available. Because no alternative tickets were found the order was refunded in full in accordance with our 100% Buyer Guarantee policy. We're sincerely sorry for the inconvenience.
It was an easy process.
16 September 2026
Reply from Event Tickets Center
Hello Quantina!
We appreciate you taking the time to review. Thank you and have a wonderful time at your event!
Quick ticket access
I got my ticket immediately after purchasing it. I am still waiting on my first ticket to be ready.
16 September 2026
Reply from Event Tickets Center
Hi Felipe!
Thank you for the review. If there is any questions our support team can help with please just let them know at customersupport@eventticketscenter.com or by phone at (855) 261-6909.
It took me hours to access my tickets
15 September 2026
Reply from Event Tickets Center
Hello Jeanne!
We're sorry to hear you had trouble accessing your tickets. If you need any assistance you are always welcome to reach out to our support team who will be happy to help. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.
SCAMMERS
SCAMMERS. HIGH PRICES. HORRIBLE CUSTOMER SERVICE. COPYING TICKETMASTER'S PAGE JUST TO GET PEOPLE.
16 September 2026
Reply from Event Tickets Center
Hi Betania!
We're sorry you are not happy with your experience. For clarity, our status as a resale marketplace is clearly stated at the top of our site and during checkout. We make no attempt to mimic or position ourselves as any venue, artist, or primary ticketing agency in any way. As a resale marketplace listings on our platform are provided by verified seller partners, ticket prices are set based on real-time market demand and may be above or below original face value which is included in our statement as well.
Fairly easy to follow process
Fairly easy to follow process, even for a person who feels a bit technically challenged.
15 September 2026
Reply from Event Tickets Center
Hi Frank!
Happy to hear it was an easy experience for you. We appreciate the review and hope you have a fantastic event!
I found it really expensive how much…
I found it really expensive how much money you take thats added on to the original price
13 September 2026
Reply from Event Tickets Center
Hello!
Thank you for taking the time to leave us a review. As a resale marketplace, prices are set by the individual registered sellers from their own inventory and based on their estimated market value. As such prices are often above or below face value.
We hope you enjoy your event!
This is a scam
This is a scam! They use false advertisements to look like you are purchasing from the original vendor. Then, once you get to the website they send you urgent messages that there is only 1 ticket left so you better hurry. Do NOT purchase from these fraudsters!!!!!
10 August 2026
Unprompted review
Reply from Event Tickets Center
Hello Ash!
For clarification, we do not in any way attempt to mimic or position ourselves as any venue or primary ticketing agency. Our status as a resale marketplace is clearly displayed at the top of our site and during the checkout process.
The urgency banners and inventory notifications displayed on our website reflect real-time live market data and changing ticket availability from our verified seller partners. These indicators are designed to provide up-to-date information on high-demand events so fans can make informed purchasing decisions.
I ordered my tickets in march
I ordered my tickets in march, didnt recieve them until 2 days before the show, was worried for the last 6 months, i did recieve them 1 day before they said i d get em overall im satisfied, but i should have recieved them right when i paid, so i wouldn't have to worry
14 September 2026
Reply from Event Tickets Center
Hi Jason!
Thanks for leaving a review! As a resale marketplace, our site connects fans with registered sellers. Venues and event organizers frequently implement delayed delivery schedules, holding digital ticket transfers until a few days before the show for security purposes. Because of these venue policies, our seller partners are often unable to transfer tickets immediately at the time of purchase.
I still cannot claim my tickets!!
I still cannot claim my tickets!!! TM says my phone number (cellphone) is in a database for VOIP (it is NOT) and I am new in town, I do not have a person to borrow their phone.
15 September 2026
Reply from Event Tickets Center
Hello Linda!
We're sorry to hear you are having issues with claiming your transferred tickets. Please reach out to our support team directly for assistance as they will be happy to help. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.
Reply from Event Tickets Center
Hi Robin!
Thanks for the review. Have a blast at your upcoming event!
The tickets were over twice as much as…
The tickets were over twice as much as they’re selling for at the venue. We got two tickets also for our neighbors and now have to pass on that gouging price to them, which is completely humiliating. We all live in the area of the theater and could’ve easily just gotten tickets there. I’ve never used your website and I seriously doubt this is a website I would ever recommend or use again because of this. I feel sick about this as I am not a rich person. This was a special occasion that we were splurging on, and the fact that we actually have to apologize to our neighbors that we are paying over twice as much as what the tickets are selling for two weeks before the event even for better seats closer up to the stage I just can’t believe I made such a huge mistake. No I understand why your reviews talk about overcharging.
15 September 2026
Reply from Event Tickets Center
Hello LEA!
To help provide clarity, our site operates as a live secondary ticket marketplace. We are not the venue box office, and ticket prices on our platform are set independently by verified third-party sellers based on real-time market demand. As a result, listing prices can often be above or below original face value.
We strive to ensure full transparency throughout the purchasing experience. Our secondary marketplace status is disclosed across our site and during checkout. Additionally, we use all-in pricing so that all required service and delivery fees are included in the initial price shown, ensuring total costs are clearly displayed before any order is finalized.
Smooth sailing!
15 September 2026
Reply from Event Tickets Center
Hello Dale!
Glad to hear it! We appreciate the review and hope you have a great time at your event!
Ease of transaction.
Ease of transaction.. great at keeping me informed as to what steps to take in order to view my purchased tickets.
The ticket price was super!
10 September 2026
Reply from Event Tickets Center
Hi Sheryl!
That's great to hear. We strive for a simple and stress free experience. Thank you for the review and we hope you enjoy your upcoming event!
My tickets were not available and it…
My tickets were not available and it told me to check back 3 days before the event. It also said I have a pin #in my email to log in and I don't. I've never had to wait for tickets like this.
14 September 2026
Reply from Event Tickets Center
Hi Kimberly!
Looking at the order notes for your purchase we can see the ticket transfer said to have happened on 9/14. If you still do not see any details on your side please call out support team directly at (855) 261-6909.
This website feels scamish
This website feels scamish. They offered tickets to a concert, took my money for two whole months. Then three hours before the show let me know that they didn’t have the tickets and refunded me. I had already traveled and booked a hotel to see the show. I wonder is that is their business model? To take money and then return it months later? I also believe they could have sold my tickets for a better price last minute. Very disappointed.
15 September 2026
Reply from Event Tickets Center
Hello Daniel!
We're sorry to hear about your unfulfilled tickets. As a live secondary ticket resale marketplace, out site connects fans with verified seller partners who manage and fulfill their own order inventory. While our professional ticket-selling partners work to deliver tickets as promised, unexpected inventory shortages or venue allocation issues can occasionally prevent an order from being completed as expected.
Looking at the order notes from our support team we can see that once the seller's deadline to provide the tickets had passed, the team tried to find alternative tickets for the same event from a different seller to offer in replacement but none were available. As such, the order was refunded in full in accordance with our 100% Buyer Guarantee policy. We are sorry for this unfortunate outcome and any inconvenience.
Reply from Event Tickets Center
Hello Gunilla!
We're pleased that you're pleased! Thanks for the positive words and have a wonderful time at your event!
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