I've had mostly positive experiences with Europa World. The prices are reasonable and offer good value, although it would be great to see more discounts and special offers for loyal customers. The... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Europa Worldwide Group, we're Powered by Better. We believe logistics is about more than moving goods. It's about giving our customers confidence. Through expert road, air and sea freight, customs, warehousing and fulfilment solutions, we work in partnership with businesses to deliver reliable service, trusted expertise and a commitment to always doing better.
Shield Road, DA1 5UR, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible experience. You have to chase your delivery each day at each step. One day they don't have trucks suitable for delivery. Another day - no drivers.
It takes WEEKS to get the goods inside the UK. Hilarious. Not recommended.

Reply from Europa Worldwide Group
Worst service. I choose them to import a pallet from Italy. They took over 25 days in delivery. To make things even worse, took 9 days in custom clearance and charged for storage in spite of providing all the documents on the same day of receipt of receiving of notification. I would never use them again. Joanne Palmer in way too slow in replying emails.

Reply from Europa Worldwide Group
Shocking service from Europa - they overcharge and then do not respond to invoice queries. They then charge late payment fees!!!

Reply from Europa Worldwide Group
I have worked with Molly Styles for several years and I would like to sincerely commend Molly for her outstanding customer service. She consistently demonstrates professionalism, patience, and genuine care in every interaction. Molly goes above and beyond to ensure that questions are answered clearly and issues are resolved promptly, making the entire experience smooth and stress-free.
Thank you, Molly, for your exceptional support!
We have used Europa for a couple of years and would highly recommend them. We work closely with Molly Styles and Donna Cardy and always feel well looked after and up to date with our shipments. We particularly appreciate the fast quotes and efficient booking process!
We have worked with Europa Road for a number of years and their service is professional, with speedy collections and deliveries. Our contact Tracey is always at hand for quotes but also happy to help and at the end of a phone when required. The tracking service works well with information and essential paperwork at your fingertips. Highly Recommended
We have had Molly as our key contact at europa for a some time now whether it’s general questions regarding bookings or quotations Molly is quick to respond and always polite
we have been using Europa for some time now and we cannot thank Molly.s enough for always going above and beyond.
I had an excellent experience working with Molly at Europa navigating DDP shipments. From the outset, Molly was professional, knowledgeable, and responsive. She took the time to clearly explain the DDP process, handled everything efficiently, and ensured that shipments moved smoothly without unnecessary delays or complications.
Molly has provided clear, practical solutions, giving me complete confidence that everything was under control. Her support made what can often be a complex and stressful process feel straightforward and manageable.
I would highly recommend Molly & Europa to anyone needing support with DDP shipments.
We have used Europa for a number of years now, and we couldn't be happier with the service and experience. Molly is fantastic, nothing is ever too much, and the attention to detail is much appreciated, as well as just being lovely to work with. She always goes above and beyond for us, and is always very responsive. Thank you for being a great partner!
They are all very helpful, escpecially molly, she is always very helpful and will go out of her way to help no matter the issue.
keep up the good work.
Friendly and professional company, Tracey Raggett is always very helpful
Tracey Raggett is always helpful and accommodating, she responds quickly and is always on hand for help and advice!
Europa always do a good job for me and their prices are pretty competitive. My contact Tracey Raggett is the best. Always helpful and friendly. 😊
We have used Europa for many years now and I cannot rate them highly enough! I would like to make a particular mention to Tracey who always goes over and above giving guidance on the ever evolving complications with shipping! Thank you Tracey !!!!
I have been using Europa for many many years, before brexit and the very difficult years following, the help and advice given has been first rate, Tracey Raggett is my first point of contact and she always goes the extra mile to ensure my shipments go through, great job Europa.
I would definitely recommend Europa Worldwide Group, as they are a very professional forwarding company.
I have always received fast and efficient service, especially from Tracey Raggett.
Tracey looks after my account, she is always prompt in replying to my questions and reducing my stress when demanding customers are chasing me for delivery and in the few occasions when my suppliers address the delivery to the wrong country, she is very quick to resolve the problem.
Whatever you are paying her its not enough!
Tracey Raggett & Samuel Welton and the whole team are absolutely amazing!! Keep up the good work!!

Reply from Europa Worldwide Group
We have been using Europa's services for years. In the hard time of change after Brexit Europa found the solution for their customers to deliver the goods to the EU without any hassle. It is good to know that there is a professional Team on board.
I would like to thank Molly Styles and Donna Cardy for their help, attitude and friendly approch.

Reply from Europa Worldwide Group
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.