An email arrived 48 hours prior to our event as advised at the time of booking, however the tickets weren’t attached. I emailed back to advise and within 5 minutes the tickets landed in my inbo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So helpful, I’d suffered a bereavement, they were genuinely sympathetic and transferred my tickets very quickly and easily and I just had a small admin fee to pay. Definitely makes me want to use them... See more
Company replied
Having bought tickets for an event I discovered I hadn’t received confirmation in any emails. I contacted Megan at Entertainers and my issue was resolved very quickly. A quick response and all issues... See more
Company replied
I received great customer service and prompt replies. My issues was sorted without question and in a friendly and very helpful manner. Couldn’t fault anything about the support I received.
Company details
Written by the company
At entertainers.tickets, we’re all about helping you create brilliant memories through live entertainment. From West End-style productions and feel-good tribute shows to comedy, concerts and family favourites, we bring together thousands of live events from venues across the UK in one easy-to-use place. Whether it’s a night out with friends, a special celebration, or a last-minute plan, we make discovering and booking tickets simple, straightforward and stress-free. entertainers.tickets is powered by Entertainers, one of the UK’s leading live event promoters, with decades of experience producing and touring high-quality shows nationwide. That means you’re not just buying a ticket - you’re tapping into a team that truly understands live entertainment, audiences, and what makes a great night out. We exist to connect people with moments that matter - the songs you sing along to, the laughs you share, and the experiences you’ll still be talking about the next day.
Contact info
United Kingdom
- 0333 772 3648
- help@entertainers.tickets
- entertainers.co.uk
4.7
Excellent
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Needed a bit of info
Needed a bit of info
Very quick response and issue sorted
Fantastic service and great service
Thank you all
16 February 2026
Unprompted review
Reply from Entertainers Tickets
Thank you for your lovely review!
We’re so pleased we could help and that everything was sorted quickly for you. We really appreciate your kind words and hope you have a fantastic time at the event!
Quick response time
My email was answered within minutes and dealt with promptly.
11 February 2026
Unprompted review
Reply from Entertainers Tickets
Thank you so much for your kind review!
We’re really pleased to hear that your email was answered quickly and everything was resolved promptly. We truly appreciate you taking the time to share your feedback, and we hope you enjoy the show!
The person who dealt with my enquiry…
The person who dealt with my enquiry was very understanding, helpful, and kind, and arranged for myself and my children to meet the artist and have photographs taken for a memory diary for my children as I have Vascular Dementia and they will with these photos be able to remember all the things we did together.
I could not ask for more, fantastic service from a fantastic company Entertainers Tickets are just great.
7 February 2026
Unprompted review
Reply from Entertainers Tickets
Thank you so much for taking the time to share such a thoughtful review- it genuinely means a great deal to us.
We’re really pleased that the team member who supported your enquiry was able to help make this moment special for you and your children.
We truly appreciate your kind words about Entertainers Tickets, and we’re grateful you chose to share your experience with us. If we can ever help with anything else in the future, we’d be delighted to hear from you.
Had a query re tickets..got a response…
Had a query re tickets..got a response the same day ...excellent service....thank you
4 February 2026
Unprompted review
Reply from Entertainers Tickets
Thanks for leaving this review, Leanne! Glad to hear you found our service so great.
I booked the wrong tickets my mistake…
I booked the wrong tickets my mistake so I emailed and Elise got back to me straight away. She was so patient with me changing them and booking me an extra ticket. I really appreciate how helpful she was thank you Elise
Carla
26 January 2026
Unprompted review
Reply from Entertainers Tickets
Thanks so much for your lovely feedback, Carla 😊 We’re really glad Elsie was able to help get everything sorted for you, and we’ll make sure she sees your kind words.
Reply from Entertainers Tickets
We really appreciate this review, Susan!
Emailed a query and got the answer…
Emailed a query and got the answer resolved in good time. Nice and simple.
5 January 2026
Unprompted review
Reply from Entertainers Tickets
We're really glad our customer service was so efficient, Nicholas. Thanks for your booking!
Great customer service
Having bought tickets for an event I discovered I hadn’t received confirmation in any emails. I contacted Megan at Entertainers and my issue was resolved very quickly. A quick response and all issues resolved.
2 January 2026
Unprompted review
Reply from Entertainers Tickets
It's great to hear that Megan looked after you so well... Thanks for booking, Steven!
Best customer service I’ve received in…
Best customer service I’ve received in a long time.
2 January 2026
Unprompted review
Reply from Entertainers Tickets
So glad to hear this, Vernon! Thank you for getting in touch and we're here if you need any help in the future.
Sent an email to Niall and he sorted my…
Sent an email to Niall and he sorted my issue straight away. This is a fabulous company and I highly recommend their shows. It’s always a great night out.
20 November 2025
Unprompted review
Reply from Entertainers Tickets
Thank you so much for your lovely review! We’re thrilled to hear you enjoy our shows - it means a lot. If you ever need anything, we're always happy to help! 😊
Easy booking process
Easy booking process and excellent customer service from Elsie! Thank you so much
24 September 2025
Unprompted review
Reply from Entertainers Tickets
Thank you for your review! We're so pleased to hear you found the booking process easy and that Elsie was able to help. We’ll make sure your kind words are passed on. If there’s anything else you need, just let us know! 😊
Fast and complete information
Took 24 minutes of working time to get a reply that actually contained the information I wanted, that's outstanding.
21 August 2025
Unprompted review
Reply from Entertainers Tickets
Thanks so much for the lovely review! We're really glad we could get you the exact info you needed - and quickly too. If you ever need anything else, we’re always here to help. 😊
Elsie was extremely efficient in…
Elsie was extremely efficient in solving my issue with immediate effect. Great customer service!
30 July 2025
Unprompted review
Reply from Entertainers Tickets
Thanks for your lovely review, Wendy! Really glad to hear you've found your experience so positive.
Fantastic customer service
Fantastic customer service! I accidentally purchased tickets for New Brighton ( Liverpool). Thinking it was Brighton Sussex 🤦♀️
I called thinking they wouldn’t be helpful - but was pleasantly surprised to a, speak to a human and b, and extremely pleasant one named Kerrie. She was so understanding and helpful and transferred my tickets to a venue closer to me.
Extremely grateful for this wonderful service- highly recommend.
27 May 2025
Unprompted review
Reply from Entertainers Tickets
Thank you so much for your kind words!
We’re really glad to hear Kerrie was able to help - we know how easily that sort of mix-up can happen, and we’re delighted it all got sorted quickly and smoothly for you. We’ll be sure to pass on your lovely feedback to her - she’ll be chuffed to hear it!
Amazing service from both Elsie and…
Amazing service from both Elsie and Kerrie. Both were very friendly and sorted my problem very quickly
I’m a happy customer!
27 May 2025
Unprompted review
Reply from Entertainers Tickets
Thank you so much for your kind words! We're delighted to hear that Elsie and Kerrie were able to help and made the experience such a positive one. We'll be sure to pass on your lovely feedback to them - it’ll mean a lot. 😊
Booking was very easy
Booking was very easy, however the best service I received was when I had to contact customer service as I had used an old email was excellent, Kellie was really helpful and resolved the problem so quickly and professional.
14 May 2025
Unprompted review
Reply from Entertainers Tickets
Thank you for the lovely feedback! We're so pleased to hear that booking was so easy. If you need anything else, we're always here to help.
Great service- thank you so much 😊 xcx
Great service- thank you so much 😊 xcx
13 May 2025
Unprompted review
Reply from Entertainers Tickets
We're really glad you had a great experience 😊
Pure Gold Motown
The experience was something so unique and outstanding due to the performers extraordinary talent both as individuals and a group. They all had Vocal ranges that in tandem with great dancing skills and abilities, lifted you off the floor..not just your seat.!!!.
24 April 2025
Unprompted review
Reply from Entertainers Tickets
So great to hear you enjoyed the show, Albert! Hope to welcome you back soon!
I sent an email with a query regarding…
I sent an email with a query regarding tickets, I got a very quick response from Elsie explaining what would happen thank you
24 April 2025
Unprompted review
Reply from Entertainers Tickets
Thank you so much for your message – we’re really pleased to hear Elsie was able to help you so quickly!
If there’s anything else you need, please don’t hesitate to get in touch.
Elsie was amazing she re arranged our…
Elsie was amazing she re arranged our tickets as my husband has a leg brace
We can now still go to the gig and enjoy it
Thanks 😁
16 April 2025
Unprompted review
Reply from Entertainers Tickets
Thanks so much for your lovely review! We're really glad Elsie was able to help rearrange your tickets so you can still enjoy the gig together. Wishing your husband a speedy recovery - we hope you both have an amazing time! 😁
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