Was entered into a subscription I didn’t want and was charged £42 every 14 days and I don’t even know what for
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The product is beautifully detailed. We unfortunately received one that was the wrong color and did not match up correctly to the phone it was purchased for. We attempted to both email the company a... See more
I requested 3 day shipping to protect my new phone asap. It took closer to 14 days. They may have shipped it using a 3 day service, but they didn’t have product themselves to ship for over a week, s... See more
Overall the leather folio is very nice. However there was too much padding in the cover and I was hoping that it would be reinforced leather which is not as thick. The magnet is very powerful for th... See more
Company replied
Company details
Written by the company
Selling the finest iPhone wallet-style cases.
Contact info
United States
- enphold.com
I absolutely love my new wallet case
I absolutely love my new wallet case - it is so functional, it is not bulky & it suits my style - your service was spot on and I am very pleased with your company & product.
9 January 2021
Reply from enphold.com
Hi Christine,
We're very glad to hear you're so happy with your new case! Further, we appreciate the great feedback regarding your order experience. We're looking forward to seeing you as a customer again down the road.
- Enphold
This is a very nice case for my iphone…
This is a very nice case for my iphone 12. Thick and padded and so the protection of the phone is stellar. In fact, it is so thick that the charging disc will NOT charge through the case. Still, I like the look and the security of the case.
8 January 2021
Reply from enphold.com
Hi Doug,
Thanks very much for your review and feedback. There ARE some wireless charging pads that aren't powerful enough to work through the case's thicker material; but regardless, we are glad you're enjoying your new case and making great use of it. Looking forward to having you back as a return customer in the future.
- Enphold
Love my folio wallet case
Love my folio wallet case. this is the second one in a different color
6 January 2021
Reply from enphold.com
Hi Janet,
We're so glad to have had you as a returning customer and that you're loving your new Folio case! Keep in mind we still do have some other colors the help you round out your collection ;-) Thanks for your feedback and we look forward to having you back again soon!
- Enphold
Great service and quality products
The online sales team were extremely responsive, helpful and accommodating when I decided to change my order shortly after I placed it. The products received are amazing and perfect. Thank you
6 January 2021
Reply from enphold.com
Hi Abbey,
Thanks very much for the great review! We were happy to help you revise your order and get you just what you wanted. We're glad you're enjoying your order. As always, let us know if we can help you with anything further.
- Enphold
Reply from enphold.com
Hi Jennifer,
Thanks for your review. I know we had some missed communications with your order but we're glad that we were able to get everything worked out for you. Let us know if you need any help in the future.
- Enphold
Great experience all around.
Love my new Executive case! The shipping was fast and customer service was great. Very responsive. Enphold came recommended by a friend who also loves her case. I will definitely be ordering again.
5 January 2021
Unprompted review
Reply from enphold.com
Hi James,
Thanks for your feedback! The Executive sure is a wonderful case and we're glad you're now experiencing it for yourself. We are happy to help with anything you may need regarding this order or any more down the road. Hope to have you back again soon!
- Enphold
iPhone 12 pro max cover
A few days prior to ordering from enphold, I had placed order for similar product with another company. Enphold offered me a discount and I decided to take advantage of offer. Surprisingly , Enhold purchase arrived as scheduled and I was delighted with the quality. The other company was not as efficient and product arrived very delayed.
Very pleased with my Enphold purchase. Color was perfect, and product was what I needed and expected.
4 January 2021
Reply from enphold.com
Hello,
Thanks for feedback about your experience with us! Along with designing our great iPhone wallet cases, we also strive to provide the best customer service. We're glad you're happy with everything and look forward to having you back again when it's time for a new case.
- Enphold
This turned out better than I expected
This turned out better than I expected. It is well made and of very good quality. I didn't expect that the phone to be secured in its own holder which is then held within the cover by magnets. It is nice to be able to have the phone by itself or keep in the cover.
I sprayed some leather protectant on it and I look forward to using this for a good long time.
4 January 2021
Reply from enphold.com
Hi Keller,
We're happy to hear that your new Folio wallet case has exceeded your expectations! That's what we like to hear! We're confident that you'll enjoy it for a long time to come. If you need any assistance, simply let us know and we'll be happy to help.
- Enphold
The color and quality of the material…
The color and quality of the material is awesome...a couple of things that would change.
The magnet of the phone holder is marginal at best...if you open the folder to retrieve a card...the phone will fall off the holder...
The magnet that holds the case closed does not hold very well.
Lastly, I know it will stretch, but closing the folder with minimal cards in the slot keep the case from closing and the magnet will not hold it closed.
4 January 2021
Reply from enphold.com
Hi Darren,
Thanks for your review and what your experience has been with your wallet case. We really do take these things into account. As mentioned in our replies to other reviewers, we're actually working on a revamped version of the Folio that will be out later this year, and all the feedback we get is taken into consideration for the upcoming design. One of the new features will include a more powerful magnet system to hold the case and the card holder portion together much better. We're excited to share more about this in the coming months so stay tuned!
- Enphold
Like this Iphone 12 Pro max case
Like this Iphone 12 Pro max case. However, I previously had a leather case for my Iphone X (which is smaller), that had more card slots and folded easier than this case. Leather is not as soft and pliable. Not able to put all the cards I want in this case, or put that many folded bills. Still a nice case though.
4 January 2021
Reply from enphold.com
Hi Wanda,
Thanks very much for the feedback. Over time, the leather will stretch and become more pliable. As the case gets more and more use, you'll notice it will be more how you would like it (based on your description). Regardless, we're glad you're enjoying the case.
- Enphold
Love the concept of being able to…
Love the concept of being able to separate the phone from the folio but would live the magnet to be stronger. It falls out easier than expected.
4 January 2021
Reply from enphold.com
Hi Deb,
Thanks for your feedback about your Folio case. We're actually working on a revamped version of the Folio that will be out later this year. One of the new features will include a more powerful magnet system to hold the case and the card holder portion together. Several other improvements that we're sure you and everyone else will love. Stay tuned! In the meantime, we hope you enjoy your case and get great use out of it.
- Enphold
iPhone 13 wallet
It is a nice phone wallet. I only wish it had more pockets for the cards and a little longer clasp. Otherwise it's just what I wanted.
15 December 2020
Reply from enphold.com
Hi Kristi,
Thanks for the review and for your feedback. We are happy that the case is meeting your needs and expectations (minus the specifics you mentioned). We've made a note of your suggestions and will take them into account for our next Folio model.
- Enphold
Cannot QI charge with case on.
9 December 2020
Reply from enphold.com
Hi Francisco,
We're sorry to hear you're having issues with this. The Easel cases you ordered most certainly do support wireless charging (see here: https://youtu.be/wriQi4nA0dM), so either the wireless charging pad you are trying to use with the doesn't have the signal strength to begin charging your phone, OR it's simply not placed on the charging pad properly. Please keep in mind that The Easel is NOT compatible with MagSafe chargers, as indicated in the product description.
Regardless, we want to do what we can to help you. Try using another wireless charger to see if it does the trick. If you feel like you have a defective product from us, let us know and we'll gladly exchange it for you.
- Enphold
Overall the leather folio is very nice
Overall the leather folio is very nice. However there was too much padding in the cover and I was hoping that it would be reinforced leather which is not as thick. The magnet is very powerful for the iPhone detachment which I really appreciate.
It would be nice if you didn’t have the fold over holder and that the case could be held by a magnet keeping it from opening.
2 December 2020
Reply from enphold.com
Hi John,
Thanks for your feedback on this. The Folio case is one of our biggest sellers and we're taking notes on all the feedback we get (both good and not-so-good) to make the "next generation" Folio case the very best we can. Feel free to email us with any other thoughts you might have.
Other than the dislikes you mentioned, we do hope you get the very best out of your new case.
- Enphold
iPhone 12 max pro case
Quick delivery, exactly what I ordered, does exactly what’s required.
I will buy again when I have a need.
2 December 2020
Reply from enphold.com
Hi Neil,
We're happy to hear you had a great experience with us. We're happy to help you with your next order whenever you're ready.
- Enphold
Excellent product
Excellent product, well made and beautiful, holds my cards and licenses in the large pocket. I own 2 cases for my iPhone 12 Pro Max, one black and one brown. Very pleased .
Bertram H.
2 December 2020
Reply from enphold.com
Hi Bertram,
Thanks very much for the review. We were happy to help you and appreciate your order. Enjoy your new case!
- Enphold
Beautiful looking case
Beautiful looking case. Also love that the folio is attached magnetically to the case.
2 December 2020
Reply from enphold.com
Hi Wendy,
Thanks for being our first reviewer! We’re very glad you are enjoying your new Folio wallet case for your iPhone 12 Pro Max. Reach out to us anytime if you need anything.
- Enphold
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.